Mercier Consultancy MD is pleased to offer an exciting opportunity for Portuguese Speaking Customer Service Representatives for a Public Utilities Company in Greece. This role is ideal for individuals who are passionate about making a difference in the community through effective and compassionate customer service. As a representative, you will assist Portuguese-speaking customers with their inquiries regarding public utilities services, ensuring clear communication and support.

Key Responsibilities

• Handle customer inquiries related to public utility services, billing, and account management via phone, email, and chat in Portuguese.
• Provide accurate information about service availability, pricing, and payment options.
• Assist customers with issues related to service interruptions, outages, and general account inquiries.
• Resolve customer complaints efficiently while ensuring high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for future reference and follow-up.
• Work closely with technical and service departments to enhance overall customer experience and service delivery.
• Stay informed about changes in public utility regulations and services to provide up-to-date information.

Requirements

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Portuguese Speaking Customer Service Representatives to join our team supporting an online marketplace in Greece. This exciting role is perfect for individuals who are passionate about e-commerce and customer engagement. As a representative, you will communicate with customers primarily in Portuguese, assisting them with various inquiries related to products and services.

Key Responsibilities

• Handle customer inquiries related to online marketplace products, order statuses, and account issues via phone, email, and chat in Portuguese.
• Provide comprehensive information on product specifications, availability, and pricing.
• Assist customers with order processing, returns, and refunds while ensuring a seamless experience.
• Resolve customer complaints and provide solutions in a timely and efficient manner.
• Document interactions and maintain accurate records in the CRM system.
• Collaborate with internal teams to enhance customer experience and address any concerns promptly.
• Stay informed about the latest trends in online shopping and the marketplace's offerings to deliver effective support.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Portuguese Speaking Customer Service Representatives for an Investment Platform based in Greece. This role is ideal for individuals with a passion for finance and investments, who also thrive in a customer-focused environment. As a member of our customer service team, you will assist clients in navigating their investment inquiries while providing exceptional service in Portuguese.

Key Responsibilities

• Manage customer inquiries related to investment products, services, and account management via phone, email, and chat in Portuguese.
• Provide detailed information on investment options, performance reports, and platform functionality.
• Assist clients with account setup, transaction processing, and any associated queries.
• Resolve customer complaints and issues promptly, ensuring a high level of client satisfaction.
• Document all client interactions accurately in the CRM system for effective follow-up.
• Collaborate with the investment team to address client-specific needs and concerns.
• Stay informed about market trends and investment strategies to provide relevant insights to clients.

Requirements

Mercier Consultancy MD is delighted to offer an opportunity for Portuguese Speaking Customer Service Representatives for a prestigious Fashion & Luxury Brand based in Greece. This exciting role is ideal for individuals who are passionate about fashion and luxury goods, and who excel at providing top-tier customer service. As a customer service representative, you will assist clients by answering inquiries and offering support in Portuguese, ensuring a premium shopping experience.

Key Responsibilities

• Manage customer inquiries related to luxury fashion products, order status, and brand services via phone, email, and chat in Portuguese.
• Provide detailed information about products, including materials, size guides, and styling advice.
• Assist customers with order processing, returns, exchanges, and any related service inquiries.
• Resolve any customer complaints or issues promptly while maintaining a high level of satisfaction.
• Document customer interactions accurately in the CRM system and follow up as needed.
• Collaborate with internal teams to ensure a seamless service experience for clients.
• Stay informed on the latest fashion trends and brand collections to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is pleased to offer a fantastic opportunity for Portuguese Speaking Customer Service Representatives for an Energy Company based in Greece. This role is perfect for individuals who are passionate about providing exceptional customer support in the energy sector. As a representative, you will assist customers in navigating their inquiries and concerns, all while effectively communicating in Portuguese.

Key Responsibilities

• Manage customer inquiries related to energy services, products, and billing via phone, email, and chat in Portuguese.
• Provide detailed information on energy plans, pricing, and usage options to customers.
• Assist customers with account management, service subscriptions, and payment inquiries.
• Resolve customer complaints and issues promptly, ensuring a high level of customer satisfaction.
• Document all interactions accurately in the CRM system for record-keeping and follow-up.
• Collaborate with internal teams to improve service delivery and customer experiences.
• Stay informed about the latest developments in the energy sector to offer relevant support to customers.

Requirements

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Portuguese Speaking Customer Service Representatives for an E-Commerce Platform, with the exciting option to work in Greece. This role is perfect for individuals who are passionate about online shopping and enjoy assisting customers in their purchasing journeys. As a member of our dynamic team, you will help customers navigate the e-commerce platform, providing support in Portuguese.

Key Responsibilities

• Manage customer inquiries regarding products, orders, and services through phone, email, and chat in Portuguese.
• Provide comprehensive information on product details, pricing, and availability.
• Assist customers with order processing, returning items, and troubleshooting issues on the platform.
• Resolve customer complaints and concerns promptly, ensuring a positive experience.
• Document all customer interactions accurately in our CRM system for effective follow-up.
• Collaborate with logistics and support teams to ensure seamless order fulfillment and customer satisfaction.
• Stay up-to-date on product offerings, promotions, and e-commerce trends to enhance customer support.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Portuguese Speaking Customer Service Representatives for a Cryptocurrency Exchange based in Greece. This role is ideal for individuals who have a passion for the cryptocurrency market and are dedicated to delivering exceptional customer support. As a member of our customer service team, you will assist clients in navigating their inquiries related to cryptocurrency transactions and services, all while communicating effectively in Portuguese.

Key Responsibilities

• Manage customer inquiries regarding cryptocurrency exchanges, wallets, and trading support via phone, email, and chat in Portuguese.
• Provide guidance on account setup, transaction processes, and security measures.
• Assist customers with troubleshooting and resolving issues related to their accounts or transactions.
• Educate clients about cryptocurrency products and market trends to enhance their understanding.
• Document all customer interactions accurately in our CRM system for effective follow-up.
• Collaborate with technical teams to ensure seamless service delivery and address customer concerns.
• Stay informed about the latest developments in the cryptocurrency industry to provide relevant information to customers.

Requirements

Mercier Consultancy MD is pleased to present an exciting opportunity for Portuguese Speaking Customer Service Representatives for an AI & Technology Company based in Greece. This role is perfect for individuals who are enthusiastic about technology and innovation and are committed to providing exceptional customer service. As a representative, you will assist customers with their inquiries in Portuguese, ensuring they have a seamless experience with our cutting-edge products.

Key Responsibilities

• Handle customer inquiries regarding AI and technology products and services via phone, email, and chat in Portuguese.
• Provide detailed product information, troubleshooting assistance, and guidance on usage.
• Assist customers with account setup, order processing, and technical support as required.
• Resolve customer complaints and issues effectively, maintaining a high level of satisfaction.
• Document all customer interactions accurately in the CRM system for tracking and follow-up.
• Collaborate with internal technical teams to provide comprehensive solutions to customer challenges.
• Stay informed about the latest advancements in AI and technology to inform and assist customers effectively.

Requirements

On behalf of our client, we are supporting to recruit a Re-tube Tooling Expert to work in accordance with the prescribed safety procedures and regulations.

The Retube Tooling Expert serves as the technical authority for all retube tooling and process activities, ensuring that tooling design, testing, and maintenance programs are robust, compliant, and fully capable of meeting project requirements. The role provides expert oversight and acts as the primary technical interface between tooling contractors and the project owner, ensuring that all tools and processes are prepared, qualified, and performed as intended during field execution. When tooling performance issues arise, the Retube Tooling Expert applies advanced technical knowledge to diagnose problems, identify root causes, and implement effective corrective actions to maintain schedule, safety, and quality objectives.

KEY ACCOUNTABILITIES

We are looking for Party Chiefs / Senior Surveyors

The Survey and Inspection department in DOF Subsea Atlantic is currently looking for reliable, structured, and flexible individuals to join our team as a Party Chief / Senior Surveyor.

If you take responsibility for delivering high-quality work on time, act with strong ethical standards, and thrive in a dynamic work environment, this role could be a great fit for you. This is an offshore position.

Learn more about DOF!

What You'll Do