Location: Remote – Johannesburg, Gauteng, South Africa

Contract Term: June through September (with potential extension based on performance and business needs)

About the Role

We are seeking an experienced Sales Phone Agent with strong phone-based sales experience and excellent written and spoken English. This is a remote contract role with a call center environment, requiring reliability, strong work ethic, and a distraction-free workspace.

This is a fixed-term contract position. Contract extensions may be considered based on performance and business needs. Structured sales training and ongoing coaching will be provided throughout the ramp-up period.

What You’ll Do:

• Manage inbound and outbound warm calls (approx. 200+ weekly).
• Handle calls lasting 6–15 minutes to close new customers, explain LawnStarter’s services, and upsell recurring plans.
• Meet and exceed sales metrics and quality standards.
• Demonstrate exceptional communication skills with U.S. customers.
• Maintain accurate CRM records and uphold data protection policies.

This is a fixed-term employment contract from June to September. The role may be extended or converted into a regular position depending on performance and business needs. Comprehensive training and continuous support will be provided. Our Remote Customer Service Representative position offers a great opportunity to join a supportive team focused on helping our customers and providers have a smooth, positive experience. You’ll handle calls, chats, emails, and callbacks while guiding users through app navigation, payments, scheduling, and service questions. We’re looking for someone who brings strong communication, patience, and problem-solving skills, and who enjoys delivering great service in a fast-paced environment.

What You’ll Do

• Handle inbound calls, callback queues, chats, and email support.
• Manage 300+ weekly contacts (customer + provider support).
• Assist with app navigation, payments, scheduling, and service issues.
• Deliver high-quality service, meet performance expectations, and maintain policy compliance.
• Ensure strong communication, de-escalation, and issue resolution.

Work Schedule 

Operations run Monday–Friday, 6:00 AM–10:00 PM CST and Saturday–Sunday, 7:00 AM–6:00 PM CST.

You will render a minimum of forty (40) hours of work per week or as may be required by the operational schedule.

ABOUT NOGIGIDDY

NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning opportunities — remote jobs, surveys, clinical trials, gig platforms, and financial tools — all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it.

THE ROLE

First impressions happen in seconds — and as a Virtual Receptionist at NoGigiddy, you are that impression. You'll be the friendly, professional voice (and keyboard) that greets clients, routes inquiries, and keeps operations running smoothly behind the scenes. This role is perfect for someone who is organized, personable, and thrives on making other people's days easier. No fancy degree required — just good communication, reliability, and a professional attitude.

RESPONSIBILITIES

Answer incoming calls, chats, and emails on behalf of NoGigiddy and partner clients in a courteous, professional manner

Screen and route inquiries to the appropriate team members or departments

Schedule appointments, manage calendars, and send confirmation communications

Take accurate messages and ensure timely follow-up on all open items

Maintain a virtual front desk presence during designated business hours

Update contact records and intake forms using our CRM tools

ABOUT NOGIGIDDY

NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning opportunities — remote jobs, surveys, clinical trials, gig platforms, and financial tools — all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it.

THE ROLE

First impressions happen in seconds — and as a Virtual Receptionist at NoGigiddy, you are that impression. You'll be the friendly, professional voice (and keyboard) that greets clients, routes inquiries, and keeps operations running smoothly behind the scenes. This role is perfect for someone who is organized, personable, and thrives on making other people's days easier. No fancy degree required — just good communication, reliability, and a professional attitude.

RESPONSIBILITIES

Answer incoming calls, chats, and emails on behalf of NoGigiddy and partner clients in a courteous, professional manner

Screen and route inquiries to the appropriate team members or departments

Schedule appointments, manage calendars, and send confirmation communications

Take accurate messages and ensure timely follow-up on all open items

Maintain a virtual front desk presence during designated business hours

Update contact records and intake forms using our CRM tools

ABOUT NOGIGIDDY

NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning opportunities — remote jobs, surveys, clinical trials, gig platforms, and financial tools — all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it.

THE ROLE

First impressions happen in seconds — and as a Virtual Receptionist at NoGigiddy, you are that impression. You'll be the friendly, professional voice (and keyboard) that greets clients, routes inquiries, and keeps operations running smoothly behind the scenes. This role is perfect for someone who is organized, personable, and thrives on making other people's days easier. No fancy degree required — just good communication, reliability, and a professional attitude.

RESPONSIBILITIES

Answer incoming calls, chats, and emails on behalf of NoGigiddy and partner clients in a courteous, professional manner

Screen and route inquiries to the appropriate team members or departments

Schedule appointments, manage calendars, and send confirmation communications

Take accurate messages and ensure timely follow-up on all open items

Maintain a virtual front desk presence during designated business hours

Update contact records and intake forms using our CRM tools

ABOUT NOGIGIDDY

NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning opportunities — remote jobs, surveys, clinical trials, gig platforms, and financial tools — all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it.

THE ROLE

First impressions happen in seconds — and as a Virtual Receptionist at NoGigiddy, you are that impression. You'll be the friendly, professional voice (and keyboard) that greets clients, routes inquiries, and keeps operations running smoothly behind the scenes. This role is perfect for someone who is organized, personable, and thrives on making other people's days easier. No fancy degree required — just good communication, reliability, and a professional attitude.

RESPONSIBILITIES

Answer incoming calls, chats, and emails on behalf of NoGigiddy and partner clients in a courteous, professional manner

Screen and route inquiries to the appropriate team members or departments

Schedule appointments, manage calendars, and send confirmation communications

Take accurate messages and ensure timely follow-up on all open items

Maintain a virtual front desk presence during designated business hours

Update contact records and intake forms using our CRM tools

ABOUT NOGIGIDDY

NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning opportunities — remote jobs, surveys, clinical trials, gig platforms, and financial tools — all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it.

THE ROLE

First impressions happen in seconds — and as a Virtual Receptionist at NoGigiddy, you are that impression. You'll be the friendly, professional voice (and keyboard) that greets clients, routes inquiries, and keeps operations running smoothly behind the scenes. This role is perfect for someone who is organized, personable, and thrives on making other people's days easier. No fancy degree required — just good communication, reliability, and a professional attitude.

RESPONSIBILITIES

Answer incoming calls, chats, and emails on behalf of NoGigiddy and partner clients in a courteous, professional manner

Screen and route inquiries to the appropriate team members or departments

Schedule appointments, manage calendars, and send confirmation communications

Take accurate messages and ensure timely follow-up on all open items

Maintain a virtual front desk presence during designated business hours

Update contact records and intake forms using our CRM tools

ABOUT NOGIGIDDY

NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning opportunities — remote jobs, surveys, clinical trials, gig platforms, and financial tools — all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it.

THE ROLE

First impressions happen in seconds — and as a Virtual Receptionist at NoGigiddy, you are that impression. You'll be the friendly, professional voice (and keyboard) that greets clients, routes inquiries, and keeps operations running smoothly behind the scenes. This role is perfect for someone who is organized, personable, and thrives on making other people's days easier. No fancy degree required — just good communication, reliability, and a professional attitude.

RESPONSIBILITIES

Answer incoming calls, chats, and emails on behalf of NoGigiddy and partner clients in a courteous, professional manner

Screen and route inquiries to the appropriate team members or departments

Schedule appointments, manage calendars, and send confirmation communications

Take accurate messages and ensure timely follow-up on all open items

Maintain a virtual front desk presence during designated business hours

Update contact records and intake forms using our CRM tools

ABOUT NOGIGIDDY

NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning opportunities — remote jobs, surveys, clinical trials, gig platforms, and financial tools — all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it.

THE ROLE

First impressions happen in seconds — and as a Virtual Receptionist at NoGigiddy, you are that impression. You'll be the friendly, professional voice (and keyboard) that greets clients, routes inquiries, and keeps operations running smoothly behind the scenes. This role is perfect for someone who is organized, personable, and thrives on making other people's days easier. No fancy degree required — just good communication, reliability, and a professional attitude.

RESPONSIBILITIES

Answer incoming calls, chats, and emails on behalf of NoGigiddy and partner clients in a courteous, professional manner

Screen and route inquiries to the appropriate team members or departments

Schedule appointments, manage calendars, and send confirmation communications

Take accurate messages and ensure timely follow-up on all open items

Maintain a virtual front desk presence during designated business hours

Update contact records and intake forms using our CRM tools

ABOUT NOGIGIDDY

NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning opportunities — remote jobs, surveys, clinical trials, gig platforms, and financial tools — all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it.

THE ROLE

First impressions happen in seconds — and as a Virtual Receptionist at NoGigiddy, you are that impression. You'll be the friendly, professional voice (and keyboard) that greets clients, routes inquiries, and keeps operations running smoothly behind the scenes. This role is perfect for someone who is organized, personable, and thrives on making other people's days easier. No fancy degree required — just good communication, reliability, and a professional attitude.

RESPONSIBILITIES

Answer incoming calls, chats, and emails on behalf of NoGigiddy and partner clients in a courteous, professional manner

Screen and route inquiries to the appropriate team members or departments

Schedule appointments, manage calendars, and send confirmation communications

Take accurate messages and ensure timely follow-up on all open items

Maintain a virtual front desk presence during designated business hours

Update contact records and intake forms using our CRM tools