Join Our Team!

Are you fluent in Italian and seeking a rewarding opportunity in customer service? At Mercier Consultancy MD, we are excited to welcome a motivated and enthusiastic Italian Speaking Customer Representative.

This position comes with the fantastic benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while enhancing your career in a supportive environment.

Your Role:

• Provide exceptional customer support to Italian-speaking clients, addressing their inquiries with expertise and professionalism.
• Communicate effectively through various channels, including phone, email, and chat.
• Engage with our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure prompt resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-focused approach.
• Willingness to learn new technologies and tools suitable for a dynamic work environment.
• Self-motivated, proactive, and capable of thriving in a fast-paced setting.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Italian and eager for a rewarding opportunity to join our team? At Mercier Consultancy MD, we are excited to welcome an enthusiastic Italian Speaking Customer Representative.

This position includes the fantastic benefit of paid relocation to Greece, allowing you to thrive in a beautiful setting while making a significant contribution to our customer service team.

Your Role:

• Provide outstanding customer support to Italian-speaking clients, ensuring inquiries are resolved with professionalism and care.
• Communicate effectively through various channels including phone, email, and chat.
• Become familiar with our client systems to deliver exceptional service.
• Collaborate with team members to ensure efficient resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills, with a focus on customer satisfaction.
• Willingness to learn new technologies and tools suitable for remote work.
• Self-motivated, proactive, and adaptable to a fast-paced environment.
• Open to relocating to Greece for this amazing opportunity!

Benefits

Mercier Consultancy MD is excited to present the opportunity for an Icelandic Speaking Customer Service Agent in Sofia, Bulgaria, accompanied by a fully paid relocation pack! This position invites you to be part of a dynamic team, providing exceptional support to Icelandic-speaking customers within a renowned global company.

Responsibilities

• Engage with Icelandic-speaking customers through phone, email, and chat to address inquiries and provide detailed product information.
• Troubleshoot customer issues effectively, ensuring timely and satisfactory resolutions.
• Document all customer interactions in the CRM system for accurate record-keeping and quality assurance.
• Collaborate with other departments to enhance customer experience and improve service processes.
• Stay updated on product offerings and company policies to assist customers proficiently.
• Promote a positive brand image by delivering high-quality customer service at all times.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Technical Online Support Specialist in beautiful Sofia, Bulgaria! We are looking for enthusiastic individuals who are passionate about technology and committed to delivering excellent customer service. In this role, you will be the first point of contact for our Dutch-speaking clients, assisting them with their technical queries through online channels.

Responsibilities

• Offer outstanding technical assistance and support to Dutch-speaking customers via online platforms.
• Troubleshoot and resolve technical issues swiftly and effectively, ensuring customer satisfaction.
• Guide customers through common technical problems and provide step-by-step solutions.
• Document all interactions with customers in our support system for future reference and quality assurance.
• Collaborate with the development and product teams to relay customer feedback and improve service quality.
• Stay updated with the latest product releases and technical developments to provide accurate information to clients.

Requirements

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Technical Online Support Specialist in Sofia, Bulgaria. This role is ideal for individuals who are tech-savvy and enjoy providing exceptional customer service. You will be responsible for assisting Dutch-speaking clients with various technical issues related to our services, ensuring a smooth and satisfying user experience.

Key Responsibilities

• Provide top-notch technical support to Dutch-speaking customers.
• Diagnose and resolve technical issues efficiently while ensuring clear communication with clients.
• Guide customers through troubleshooting steps and provide optimal solutions to their inquiries.
• Maintain detailed documentation of customer interactions and issues in the CRM system.
• Collaborate with internal teams to address complex technical challenges and improve service delivery.
• Stay informed about products, service updates, and best practices in technical support.

Requirements

Mercier Consultancy MD is offering an exceptional opportunity for Dutch Speaking candidates seeking jobs in Bulgaria, complete with a fully paid relocation package! This role is designed for individuals eager to explore a new culture while utilizing their language skills in a professional environment. You will be joining a vibrant team and participating in various roles that will significantly enhance your career.

Key Responsibilities

• Perform tasks that may vary across customer service, administration, or sales, depending on the specific role within the organization.
• Engage with Dutch-speaking customers or clients, providing support and assistance tailored to their needs.
• Maintain accurate records of customer interactions and transactions in our systems.
• Collaborate with colleagues to ensure the achievement of team goals and delivery of exceptional service.
• Adapt to various tasks and responsibilities as required, contributing actively to the team’s success.
• Stay informed about industry trends and developments to enhance service delivery.

Requirements

Mercier Consultancy MD is excited to present an opportunity for a Dutch Speaking Customer Service Agent to join a leading team in Sofia. This position comes with a fully paid relocation package, making it a perfect opportunity for those looking to embark on a new adventure in Bulgaria while delivering high-quality service to Dutch-speaking customers.

Responsibilities

• Provide exceptional support to Dutch-speaking customers via phone, email, and chat, addressing inquiries and offering solutions.
• Assist with product information, order management, and account-related questions to enhance the customer experience.
• Troubleshoot issues and resolve complaints with a focus on customer satisfaction.
• Document customer interactions accurately in the CRM system for follow-up and quality assurance.
• Collaborate with other departments to ensure comprehensive customer support and service improvements.
• Stay updated on product developments and promotions to provide accurate information.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for a Dutch Speaking Customer Service Advisor willing to relocate to the beautiful country of Greece! If you are looking for an adventure while advancing your career, this role is perfect for you.

As a Customer Service Advisor, you will provide unparalleled support to our Dutch-speaking customers, ensuring their inquiries are met with professionalism and care. This position offers the chance to live and work in Greece, all while being part of a diverse and dynamic team.

Key Responsibilities:

• Assist Dutch-speaking customers through various channels, including phone, email, and chat, while striving for first-contact resolution.
• Provide thorough responses to questions, concerns, and service requests with efficiency and a friendly demeanor.
• Log and maintain accurate records of customer interactions and feedback.
• Work closely with different departments to deliver tailored solutions and improve customer satisfaction.
• Participate in training sessions and team meetings to enhance your skills and share insights with colleagues.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Customer Experience Agent and enjoy the flexibility of working remotely from Greece! We are looking for enthusiastic individuals who are dedicated to providing outstanding service to our Dutch-speaking customers. This role offers you the opportunity to engage with clients, assist with their inquiries, and contribute to their overall satisfaction.

Key Responsibilities

• Provide excellent customer support in Dutch through various platforms, including phone, email, and chat.
• Handle inquiries effectively, ensuring customer concerns are resolved in a timely manner.
• Maintain accurate records of customer interactions in our CRM system.
• Identify opportunities to enhance the customer experience and recommend solutions to improve service delivery.
• Collaborate with the team to share insights and feedback regarding customer trends and needs.
• Keep up to date with product knowledge, trends, and best practices in customer service.

Requirements

Mercier Consultancy MD is looking for a Dutch Speaking Customer Experience Agent to join our team in Sofia! We are searching for enthusiastic individuals who are committed to providing excellent customer service to our Dutch-speaking clients. This role is crucial in ensuring customer satisfaction and building long-lasting relationships with our customers.

Key Responsibilities

• Provide exceptional customer support in Dutch via phone, email, and live chat, ensuring all inquiries are addressed promptly and effectively.
• Manage customer interactions, documenting inquiries and resolutions efficiently in our CRM system.
• Identify customer needs and work towards delivering tailored solutions, ensuring a smooth customer experience.
• Collect feedback from customers to inform and improve service delivery and customer satisfaction.
• Collaborate with colleagues to share insights and develop best practices for enhancing customer support.
• Stay well-informed about our products, services, and industry trends in order to provide accurate information to customers.

Requirements