Who we are?

SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

• Deliver outstanding customer support via calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

• Deliver outstanding customer support via calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Portuguese Speaking Jobs in Greece! We are looking for enthusiastic candidates ready to take their careers to the next level while enjoying the vibrant culture and lifestyle Greece has to offer. Our fully paid relocation package ensures a smooth transition for successful applicants. This role involves providing top-notch support to our Portuguese-speaking clientele across various sectors.

Key Responsibilities

• Communicate effectively with Portuguese-speaking clients, addressing their inquiries and resolving issues through phone, email, and chat.
• Provide detailed information about products and services, ensuring customers have a clear understanding of their options.
• Document customer interactions and feedback in our CRM system for quality assurance and service improvement.
• Handle complaints and inquiries in a professional manner, striving to achieve high levels of customer satisfaction.
• Collaborate with cross-functional teams to maintain smooth operations and enhance the customer experience.
• Stay updated on company policies, promotions, and updates relevant to the services offered.

Requirements

Join Our Team!

Are you fluent in Italian and looking for an exciting opportunity to work (remotely) from Greece? At Mercier Consultancy MD, we are thrilled to offer the position of Italian Speaking Customer Representative, which includes paid relocation to Greece!

This role provides an incredible chance to embrace a new lifestyle while delivering exceptional service to our clients.

Your Role:

• Offer outstanding customer support to Italian-speaking clients, ensuring their inquiries are managed with professionalism and attention to detail.
• Communicate effectively through multiple channels, including phone, email, and chat.
• Become proficient in our client systems to efficiently deliver high-quality service.
• Work collaboratively with team members to ensure timely and effective resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is vital for effective client communication.
• Strong communication skills and a dedication to customer satisfaction.
• Eager to learn new tools and technologies for a remote working environment.
• Self-motivated, proactive, and capable of thriving in a dynamic atmosphere.
• Willingness to relocate to Greece for this unique and exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Danish and looking for an exciting opportunity that includes paid relocation to Greece? At Mercier Consultancy MD, we are seeking a passionate and dedicated Danish Speaking Customer Representative to join our dynamic team.

This position not only offers a chance to work (remotely) but also provides the incredible benefit of experiencing life in Greece, all while delivering exceptional customer service.

Your Role:

• Provide outstanding support to Danish-speaking clients, addressing their needs and inquiries with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Get familiar with our client systems to provide efficient and high-quality service.
• Work collaboratively with your team to ensure swift resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills paired with a customer-centric approach.
• Eager to learn new tools and technologies suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Willingness to relocate to Greece for this exceptional opportunity!

Benefits

Mercier Consultancy MD is thrilled to announce an opening for a German Speaking IT Support Agent with a focus on technology, offering paid relocation to Greece. This role presents an exciting opportunity for tech enthusiasts who enjoy helping clients navigate technical challenges. As an IT Support Agent, you will be responsible for providing exceptional support and solutions to our German-speaking customers, ensuring their satisfaction and promoting a positive user experience.

Key Responsibilities

• Provide outstanding IT support to German-speaking clients through various channels including phone, email, and live chat.
• Troubleshoot and resolve technical issues related to our products and services promptly and efficiently.
• Communicate complex technical concepts in a clear and understandable manner to customers.
• Document customer inquiries and solutions accurately in our support database.
• Collaborate with technical teams to escalate and resolve more complex issues as required.
• Stay updated on product features and IT technologies to enhance the support experience.

Requirements

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via phone calls, chats, and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Join Our Team!

Are you fluent in Polish and looking for an incredible opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are excited to offer a position for a Polish Speaking Customer Representative with paid relocation to Greece!

This role provides you the chance to embrace the beauty of Greece while delivering top-notch customer support to our clients.

Your Role:

• Provide outstanding support to Polish-speaking clients by addressing inquiries and resolving issues with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Become proficient in our client systems to ensure efficient and high-quality service.
• Collaborate with your team members to guarantee timely resolution of customer issues.

Requirements

• Fluency in Polish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a focus on customer satisfaction.
• Willingness to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Willingness to relocate to Greece for this fantastic opportunity!

Benefits

Join Our Team!

Are you fluent in Dutch and looking for an exceptional opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are thrilled to offer a Dutch Speaking Customer Representative position that includes paid relocation to Greece!

This role is perfect for those seeking to embrace a new lifestyle while providing outstanding customer service to our clients.

Your Role:

• Deliver high-quality customer support to Dutch-speaking clients, ensuring their inquiries are managed professionally and efficiently.
• Communicate through various channels, including phone, email, and chat, to assist customers.
• Become knowledgeable about our systems to provide accurate and prompt assistance.
• Work closely with your team to ensure swift resolutions of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal skills and a commitment to customer satisfaction.
• Eagerness to learn new tools and technologies for remote work.
• Self-motivated and proactive, capable of thriving in a dynamic environment.
• Willingness to relocate to Greece and embrace a new adventure!

Benefits

Join Our Team!

Are you fluent in Danish and seeking an incredible opportunity to work (remotely) while enjoying the beauty of Greece? At Mercier Consultancy MD, we are excited to announce that we are looking for a dedicated Danish Speaking Customer Representative to join our team.

This role comes with the amazing benefit of paid relocation to Greece, allowing you to embrace a vibrant lifestyle while delivering exceptional service to our clients.

Your Role:

• Provide outstanding customer support to Danish-speaking clients, ensuring inquiries are handled with professionalism and care.
• Communicate effectively via phone, email, and chat to assist customers with their needs.
• Become familiar with our client systems to deliver accurate and efficient solutions.
• Collaborate with team members to ensure prompt resolution of customer issues.

Requirements