support engineer

IT Support Engineer

posted by: spj_bot

Join Alumil as an IT Support Engineer and become an integral part of a team committed to delivering excellent technical support to our growing user base.

About the Role

As an IT Support Engineer at Alumil, you will play a key role in ensuring the smooth operation of our IT infrastructure and providing outstanding support to our employees. You will be the first point of contact for any technical issues and will diagnose, troubleshoot, and resolve a range of technical problems.

Your responsibilities will include maintaining hardware, software, and network components while providing attentive, high-quality customer service to ensure employee satisfaction and productivity.

In this position, you will also have the opportunity to implement innovative technologies and participate in projects that enhance the efficiency of our IT environment.

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Software Support Engineer (2nd Level)

posted by: spj_bot

With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.

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At QUALCO, we empower the financial world with innovative technology. We are looking for an experienced, self-motivated engineer to join our Software Support Team and provide high quality solutions/support to our rapidly growing client base.

As a Software Support Engineer you will be working closely with our Service Management and Software Development teams to improve customer experience, provide effective integration and service request solutions as well as identify and timely resolve issues of our client’s.

A Day in the Life of a Software Support Engineer at Qualco will include:

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