Mercier Consultancy MD is thrilled to announce a new job opening for a German Speaking Support Agent at a reputable travel agency based in Greece. This is an exciting opportunity for individuals who are passionate about travel and committed to providing exceptional customer service. In this role, you will assist German-speaking clients in navigating their travel plans and offer support to ensure a smooth and enjoyable experience.

Key Responsibilities

• Deliver high-quality customer support to German-speaking clients through phone, email, and live chat.
• Assist customers with inquiries regarding travel bookings, itineraries, and accommodations.
• Resolve customer complaints and issues promptly, ensuring a high level of satisfaction is maintained.
• Document all customer interactions and inquiries in our CRM system for accurate tracking and follow-up.
• Collaborate with various departments to provide solutions for complex customer issues.
• Stay updated on travel regulations, promotions, and services to provide accurate information to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives for a Magical Streaming Service, with a unique opportunity to work in beautiful Greece! This position is perfect for individuals who are passionate about entertainment and customer service, and who want to help others enjoy their favorite shows and movies. As a member of our dynamic team, you will provide exceptional support to customers in German while creating a little magic in their streaming experience.

Key Responsibilities

• Handle customer inquiries related to streaming service content, subscriptions, and technical issues via phone, email, and chat in German.
• Provide detailed information about available content, features, and subscription options.
• Assist customers with account management, billing questions, and troubleshooting service issues.
• Resolve customer complaints swiftly while ensuring a positive experience.
• Document all interactions accurately in the CRM system for tracking and quality assurance.
• Work collaboratively with other teams to ensure smooth service delivery and enhance user satisfaction.
• Stay up-to-date with new content releases and platform features to effectively assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a German Customer Support Representative for the leading booking site specializing in car rentals, based in the picturesque setting of Greece. In this role, you will be pivotal in assisting German-speaking customers navigate the booking process, ensuring they have a smooth and enjoyable experience during their travels.

Key Responsibilities

• Provide exceptional customer support to German-speaking clients via phone, email, and chat regarding car rental bookings, services, and inquiries.
• Respond to customer questions with professionalism and efficiency, providing accurate information about car rental options and policies.
• Effectively handle customer complaints and issues, striving to resolve them in a manner that ensures high satisfaction.
• Document customer interactions in our CRM system, contributing to continuous improvement of our service delivery.
• Collaborate closely with the operations team to ensure seamless coordination and service delivery.
• Stay informed about the latest offers, promotions, and industry trends related to car rentals to provide informed assistance.

Requirements

About the Role:

Join the team at Mercier Consultancy MD as a German Customer Service Representative and get ready for an exciting experience in beautiful Greece! This role is perfect for enthusiastic individuals who are passionate about customer service and want to make a real difference for our clients.

In this position, you'll be at the forefront of our commitment to excellent service, assisting German-speaking customers with their inquiries and ensuring they enjoy a seamless experience. Not only will you get to work in a vibrant, team-oriented environment, but you will also have the opportunity to immerse yourself in the rich culture and stunning scenery of Greece.

Your Responsibilities:

• Provide exceptional customer service to German-speaking clients via phone, email, and chat.
• Respond to customer inquiries promptly and efficiently, ensuring a positive customer experience.
• Resolve customer complaints and issues effectively while maintaining a professional demeanor.
• Document interactions accurately and maintain organized records.
• Collaborate with fellow team members to improve service delivery and share insights.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

We are OB Streem, a leading end-to-end logistics provider delivering intelligent and innovative solutions in Southeast Europe. Our rich heritage stems from decades of expertise with ORBIT (Orphee Beinoglou International Transports) and Makios Logistics drives our forward-thinking approach in providing excellence in service.

We believe every journey begins with a commitment—to our clients and our team. With a deep-rooted passion and a drive to redefine industry standards, we strive to create seamless logistics solutions that empower businesses and individuals alike. Our mission is to navigate the complexities and challenges of global logistics, ensuring flexibility, reliability, efficiency, and an unwavering focus on customer satisfaction.

As part of the OB Streem family, you will contribute to maintaining a legacy of excellence while being empowered to innovate, collaborate, and make a meaningful impact every day. If you share our vision of transforming logistics into an experience of trust and reliability, we invite you to embark on this exciting journey with us.

We are looking for a Financial Analyst to join our Finance Department in our offices in Elefsina.

Mercier Consultancy MD is excited to announce an opening for a Spanish Speaking Solution Specialist to join our team in Greece! We offer fully paid relocation to make your transition as smooth as possible. In this role, you will leverage your language skills and expertise to engage with Spanish-speaking clients, providing them with tailored solutions that meet their unique business needs.

As a Solution Specialist, you'll play a key role in helping clients navigate their challenges and maximizing the potential of our innovative products and services. If you're passionate about technology and dedicated to delivering exceptional customer experiences, we want to hear from you!

Key Responsibilities

• Consult with clients to understand their specific needs and challenges.
• Develop and present customized solutions tailored to enhance client operations.
• Act as a trusted advisor by providing insightful recommendations and support.
• Collaborate with internal teams to ensure successful implementation of solutions and ongoing client support.
• Conduct training sessions to empower clients in utilizing our products effectively.
• Stay updated on industry trends and new technologies to provide informed guidance during consultations.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for Spanish Speaking Customer Service Representatives in the Financial Sector, with the added benefit of working in beautiful Greece. If you are passionate about finance and committed to providing exceptional customer support, this role is the perfect match for you. As a customer service representative, you will assist clients in Spanish, helping them navigate their financial inquiries with ease.

Key Responsibilities

• Handle customer inquiries related to financial products, services, and account management via phone, email, and chat in Spanish.
• Educate customers on account features, benefits, and financial solutions tailored to their needs.
• Assist customers with transaction inquiries, account setups, and troubleshooting issues.
• Resolve customer complaints and provide effective solutions in a timely manner.
• Document all customer interactions accurately in the CRM system for thorough records.
• Collaborate with financial advisors and compliance teams to ensure high levels of service and regulatory adherence.
• Stay informed about financial products, market trends, and company offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Spanish Speaking Customer Service Agent with a leading electronics company. This role provides the opportunity to work in beautiful Greece while offering superior support to Spanish-speaking customers. Your expertise and dedication will play a vital role in ensuring a positive customer experience with our innovative electronic products.

Responsibilities

• Provide exceptional support to Spanish-speaking customers via phone, email, and chat, answering inquiries related to our electronics products.
• Assist customers with product information, troubleshooting issues, and order management.
• Handle customer complaints with professionalism and aim for swift resolutions to enhance satisfaction.
• Accurately log customer interactions in our CRM system to maintain a high level of service quality.
• Collaborate with internal teams to ensure that customer feedback is incorporated into product development and service improvement.
• Stay current on product knowledge and updates to provide informed assistance to clients.

Requirements