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IT Support Engineer

posted by: spj_bot

As an IT Support Engineer

You will provide remote IT Support services across all vessels of the fleet and Piraeus office employees

As a part of your role, you will:

  • Provide on call and remotely 1st level support to vessels for regarding Software, Hardware, Network, OS and communication issues
  • Conduct new buildings installations
  • Be responsible for vessels systems integration (servers, UTMs, networks, special shipping equipment)

Requirements

The ideal candidate should have

  • Degree in Information Technology
  • Experience in an IT support role
  • Experience with MS Active Directory. MS Windows and MS Office.
  • Good Knowledge of Networks
  • Ability to travel abroad, if necessary
  • Familiarity with English language
  • Good communication, Problem Solving, Teamwork

Benefits

We offer

Job Skills

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UI/UX Lead - 2 Months - Remote - Octopus by RTG

posted by: spj_bot

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

We are looking for a talented and experienced UI/UX Lead to lead the design strategy and execution of user-centered digital experiences. The ideal candidate will combine strong design expertise, leadership skills, and a deep understanding of user behavior to deliver intuitive, engaging, and scalable products.

Job Skills

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Portuguese Speaking Jobs In Greece - Work In Greece - Fully Paid Relocation Pack

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Portuguese Speaking Jobs in Greece! We are looking for enthusiastic candidates ready to take their careers to the next level while enjoying the vibrant culture and lifestyle Greece has to offer. Our fully paid relocation package ensures a smooth transition for successful applicants. This role involves providing top-notch support to our Portuguese-speaking clientele across various sectors.


Key Responsibilities

  • Communicate effectively with Portuguese-speaking clients, addressing their inquiries and resolving issues through phone, email, and chat.
  • Provide detailed information about products and services, ensuring customers have a clear understanding of their options.
  • Document customer interactions and feedback in our CRM system for quality assurance and service improvement.
  • Handle complaints and inquiries in a professional manner, striving to achieve high levels of customer satisfaction.
  • Collaborate with cross-functional teams to maintain smooth operations and enhance the customer experience.
  • Stay updated on company policies, promotions, and updates relevant to the services offered.

Requirements

Job Skills

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German Speaking Support Agent - Logistics | Work In Greece - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for a German Speaking Support Agent specializing in Logistics. This role offers the exciting opportunity to work in Greece with paid relocation assistance. As a Support Agent, you will be instrumental in providing top-notch service to our German-speaking clients, ensuring their logistics inquiries and needs are met with professionalism and efficiency.


Key Responsibilities

  • Deliver exceptional customer support to German-speaking clients via phone, email, and live chat.
  • Assist customers with inquiries related to logistics services, including shipping options, order tracking, and service policies.
  • Effectively resolve customer complaints and issues to maintain high satisfaction levels.
  • Accurately document all customer interactions and issues in our CRM system for effective tracking and follow-up.
  • Collaborate with logistics and operations teams to ensure timely and efficient solutions for customer inquiries.
  • Keep abreast of service updates, policies, and industry trends to provide knowledgeable support to clients.

Requirements

Job Skills

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German Speaking Payment Support FinTech | Work In Greece - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is excited to announce a remarkable opportunity for a German Speaking Payment Support Specialist in the fast-paced FinTech industry. This role offers a fully paid relocation package to Greece, allowing you to combine your career with an enriching life experience in a beautiful Mediterranean environment.

As a key member of our team, you will assist German-speaking clients with their payment solutions, ensuring they receive exceptional service and support throughout their journey.

Key Responsibilities

  • Provide top-tier payment support to German-speaking clients via phone, email, and chat.
  • Assist customers with inquiries related to payment processing and resolve any issues efficiently.
  • Educate clients on payment solutions and guide them through the use of our platform.
  • Document client interactions and feedback accurately for continuous improvement.
  • Collaborate with internal teams to enhance service quality and develop user-friendly solutions.
  • Stay updated on the latest trends in payment solutions and FinTech innovation to better assist clients.

Requirements

Job Skills

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German Speaking Customer Support - Food Delivery | Work In Greece

posted by: spj_bot

Mercier Consultancy MD is proud to announce an opening for a German Speaking Customer Support Representative specializing in food delivery services, based in the beautiful country of Greece. This position is ideal for individuals who are passionate about customer service and food-related industries, providing excellent support to our German-speaking clients.


Key Responsibilities

  • Provide exceptional customer support to German-speaking clients via phone, email, and chat regarding food delivery services.
  • Address inquiries concerning orders, menu options, delivery tracking, and service policies with accuracy and professionalism.
  • Resolve customer issues and complaints efficiently to ensure high levels of satisfaction.
  • Document customer interactions and feedback in our CRM system to improve service delivery.
  • Collaborate with the logistics and culinary teams to enhance the overall customer experience.
  • Stay informed about food safety regulations and menu updates to provide knowledgeable assistance.

Requirements

Job Skills

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German Speaking Customer Care - Streaming | Work In Greece - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for a German Speaking Customer Care Specialist in the vibrant Streaming industry! This role comes with the exciting opportunity to work in Greece, complete with paid relocation. If you're passionate about entertainment and providing excellent customer support, this is the perfect role for you!

Key Responsibilities

  • Provide exceptional customer support in German for inquiries related to streaming services through phone, email, and live chat.
  • Assist customers with account management, subscription issues, and troubleshooting any technical difficulties.
  • Collaborate with internal teams to ensure quick resolution of issues and improve service delivery.
  • Document interactions and customer feedback accurately in our CRM system.
  • Identify opportunities to enhance the customer experience and suggest improvements based on customer insights.
  • Stay updated with the latest industry trends and streaming products to provide relevant information to customers.

Requirements

Job Skills

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German Speaking Customer Care - E-Commerce | Work In Greece - Paid Relocation

posted by: spj_bot

Transform the e-commerce experience with Mercier Consultancy MD as a German Speaking Customer Care Representative! This exciting opportunity not only lets you engage with customers in your native language but also provides paid relocation to the beautiful country of Greece. If you are passionate about e-commerce and providing exceptional service, we want you to join our dynamic team!

Key Responsibilities

  • Provide exceptional customer support in German through various channels, including phone, email, and live chat for e-commerce inquiries.
  • Assist customers with order placements, product returns, and other inquiries related to online shopping.
  • Collaborate with internal departments to resolve any issues that arise and improve the overall customer experience.
  • Document customer interactions accurately in our CRM system and follow up as needed.
  • Gather feedback from customers to identify trends and suggest actionable improvements in service delivery.
  • Stay updated on the latest products, promotions, and company policies to provide accurate assistance to customers.

Requirements

Job Skills

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German Speaking Customer Care - Digital Payments | Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for a German Speaking Customer Care Specialist focusing on Digital Payments! This role provides a wonderful opportunity to support German-speaking customers in the fast-evolving sector of digital finance, all while enjoying the beautiful backdrop of Greece. If you are passionate about customer service and the digital payment landscape, we invite you to join our dynamic team!

Key Responsibilities

  • Deliver high-quality customer support in German through various channels, including phone, email, and live chat for digital payment inquiries.
  • Assist customers with transaction issues, account inquiries, and troubleshooting related to digital payment services.
  • Collaborate with cross-functional teams to resolve complex issues effectively and ensure an excellent customer experience.
  • Document customer interactions and maintain accurate records in our CRM system.
  • Analyze customer feedback to identify trends and propose actionable improvements in service delivery.
  • Stay informed about industry trends, payment technologies, and company policies to provide the best assistance to customers.

Requirements

Job Skills

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German Speaking CRM Support - Customer Platforms | Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to invite applications for a German Speaking CRM Support role focusing on Customer Platforms, with the opportunity to work in the beautiful setting of Greece. In this position, you will play a critical role in assisting German-speaking clients, ensuring they have a smooth and efficient experience with our customer relationship management systems.


Key Responsibilities

  • Provide high-quality support to German-speaking clients using CRM platforms via phone, email, and online chat.
  • Assist customers with inquiries regarding CRM functionalities, account management, and troubleshooting issues.
  • Document customer interactions in our CRM system accurately to track issues and solutions.
  • Collaborate with technical teams to resolve complex queries and suggest improvements to client processes.
  • Conduct training sessions for clients on effective usage of the CRM platform features.
  • Stay updated on product enhancements and industry best practices to provide relevant support.

Requirements

Job Skills

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