Mercier Consultancy MD is seeking a Nederlandstalige Klantenservice Medewerker (Dutch Customer Service Representative) for our Smart & Huishoudelijke Apparaten division. In this pivotal role, you will be responsible for providing exceptional customer service to our Dutch-speaking clients, addressing their inquiries and ensuring satisfaction with our smart and household appliances.

Key Responsibilities

• Handle customer inquiries regarding smart and household appliances via phone, email, and chat, ensuring a positive customer experience.
• Provide accurate information and troubleshooting assistance for our products to resolve customer issues effectively.
• Document customer interactions and feedback to help improve our services and product offerings.
• Collaborate with the technical support team to address complex customer inquiries and escalations.
• Stay updated on product knowledge and company policies to provide timely assistance.
• Assist in the development of customer service materials and training resources to enhance team performance.

Requirements

Step into a rewarding career at Mercier Consultancy MD as a Junior Recruiter. We are on the lookout for passionate German speakers eager to jumpstart their path in recruitment. The exciting news? You don’t need any prior experience! With our fully paid relocation package, you can enjoy the chance to work in a vibrant environment while embracing a new life abroad.

Your Responsibilities:

• Assist in the recruitment process by sourcing and screening candidates to identify top talent.
• Conduct initial interviews to evaluate candidates’ qualifications and fit for our clients.
• Work closely with senior recruiters and hiring managers to understand hiring needs and job specifications.
• Gain practical experience with recruitment platforms and tools while implementing effective strategies.
• Ensure a positive candidate experience by providing guidance and support throughout the hiring journey.
• Engage in team discussions to brainstorm and implement innovative recruitment strategies.
• Take advantage of continuous learning opportunities to enhance your skills in the recruitment field.

Requirements

Start your exciting career journey with Mercier Consultancy MD as a Junior Recruiter. We are looking for motivated Finnish speakers who are eager to begin their path in recruitment, and guess what? No prior experience is necessary! With our fully paid relocation package, you can enjoy the thrill of working in a new vibrant environment while building your professional skills.

Key Responsibilities:

• Assist in the recruitment process by sourcing and screening candidates to identify the best talent.
• Conduct initial interviews to evaluate candidates' qualifications and alignment with our clients' needs.
• Collaborate with senior recruiters and hiring managers to gain insight into specific job requirements and hiring strategies.
• Learn how to utilize recruitment tools and technologies while implementing effective recruitment strategies.
• Ensure a seamless and positive candidate experience by supporting them throughout the recruitment process.
• Engage in team discussions to contribute creative ideas and approaches to enhance our recruitment efforts.
• Take advantage of training opportunities to further develop your recruitment skills and knowledge.

Requirements

Join Mercier Consultancy MD as a Freelance Junior Recruiter and take your first step into the recruitment world! We are seeking enthusiastic Dutch speakers who are passionate about connecting talent with opportunities. The best part? No prior experience is required, making this the ideal opportunity for those looking to kick-start their careers from the comfort of their own home!

Your Role:

• Assist in the recruitment process by sourcing and screening candidates to match with various client needs.
• Conduct preliminary interviews to evaluate candidates' skills and fit with company cultures.
• Collaborate with our recruitment team to understand job requirements and hiring goals.
• Gain experience with recruitment tools and technologies while learning effective strategies for talent acquisition.
• Ensure a positive candidate experience by guiding candidates throughout the recruitment process.
• Participate in virtual team meetings to share ideas and learn from experienced recruiters.
• Take advantage of continuous training opportunities to develop your skills in recruitment.

Requirements

Mercier Consultancy MD is thrilled to present an exceptional opportunity for a Dutch Speaking Customer Service Agent / Recruiter based in Greece! This unique role allows you to combine your customer service expertise with recruitment efforts, all while working remotely from the beautiful landscapes of Greece.

Your Responsibilities:

• Provide outstanding customer service to Dutch-speaking clients, addressing inquiries and ensuring satisfaction.
• Conduct recruitment activities by sourcing, interviewing, and onboarding potential candidates.
• Develop a strong understanding of client needs to connect them with the right talent effectively.
• Manage customer interactions through various channels, including phone, email, and chat, while maintaining a positive demeanor.
• Collaborate with hiring managers to understand job requirements and find suitable candidates.
• Document customer inquiries and recruitment processes accurately in our CRM system.
• Stay updated on industry best practices in both customer service and recruitment to enhance your skills and contributions.

Requirements

Embark on a thrilling journey with Mercier Consultancy MD as a Junior Recruiter. We are in search of enthusiastic Danish speakers ready to launch their careers in recruitment, and you don’t need any prior experience! With our fully paid relocation package, you’ll have the chance to enjoy working in a vibrant new environment while developing your professional skills.

Your Key Responsibilities:

• Support the recruitment process by sourcing, screening, and engaging top talent.
• Conduct preliminary interviews to assess candidates’ qualifications and cultural alignment with our clients.
• Collaborate with senior recruiters and hiring managers to fully understand job requirements and specific hiring needs.
• Gain practical experience using recruitment tools and platforms while learning effective hiring strategies.
• Ensure a positive candidate experience by guiding candidates through each stage of the recruitment process.
• Participate in team discussions to develop and implement innovative recruitment approaches.
• Take advantage of ongoing training opportunities to enhance your recruitment skills and industry knowledge.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a QA Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Create and execute manual test cases based on functional specifications
• Build and maintain test plans in Zephyr (JIRA)
• Identify, log, and track defects in JIRA; verify fixes and perform retesting
• Validate user stories against acceptance criteria
• Collaborate closely with Product and Development teams using a Shift-Left approach
• Participate in daily stand-ups and sprint ceremonies
• Support test automation efforts and contribute to CI/CD pipelines
• Perform smoke, regression, and production testing

What you need to succeed in this role:

Mercier Consultancy MD is thrilled to announce exciting opportunities for Spanish-speaking professionals looking for new adventures in Greece! Join our dynamic team and benefit from a fully paid relocation package as you embark on a rewarding career with us. We are looking for passionate individuals to fill various customer service roles, where you will engage with our clients and ensure they receive exceptional support and guidance.

Key Responsibilities

• Provide top-notch customer service in Spanish across various platforms, including phone, email, and live chat.
• Assist customers with inquiries, product information, and service-related concerns.
• Document all interactions accurately in our CRM system for efficient tracking and reporting.
• Resolve customer complaints and issues effectively, ensuring a positive experience.
• Collaborate with other departments to improve service delivery and customer satisfaction.
• Stay updated on product knowledge, company policies, and industry trends to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to offer French Speaking Jobs in Greece, complete with a fully paid relocation package! This is an incredible opportunity for individuals fluent in French who are looking to advance their careers while experiencing the beauty and culture of Greece. We are seeking dynamic team members to join our customer support operations, where you will have the chance to make a positive impact on our French-speaking clients.

Key Responsibilities

• Provide exceptional customer service in French through various channels, including phone, email, and live chat.
• Assist clients with their inquiries, ensuring efficient and effective resolutions to their needs.
• Manage customer accounts and provide product information and support as required.
• Document customer interactions accurately in our CRM system for smooth follow-up and reporting.
• Work collaboratively with cross-functional teams to enhance customer experience and improve service delivery.
• Stay up-to-date with product knowledge and industry trends to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to offer exciting Finnish-speaking job opportunities in Greece, complete with a fully paid relocation package! We are seeking enthusiastic candidates who are fluent in Finnish and are eager to embrace a new adventure while developing their careers in a dynamic environment. This is an excellent opportunity to join our passionate team and help us deliver exceptional service to our Finnish clients.

Key Responsibilities

• Provide top-tier customer support in Finnish, addressing inquiries across various communication channels.
• Assist customers with product information, account management, and resolving issues to enhance their experience.
• Document customer interactions and feedback in our CRM system to ensure quality service.
• Work collaboratively with team members to identify trends and improve customer support processes.
• Stay up-to-date with product knowledge and company policies to effectively assist clients.
• Contribute to creating a positive environment and enhance team spirit in the workplace.

Requirements