Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 1000 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner.

We are seeking experienced Product Manager with release management, data analytics, and end-to-end delivery of mobile or web applications. The ideal candidate will have hands-on experience working in the Oil & Gas industry and a proven track record of managing complex, customer-facing initiatives. This role requires close collaboration with cross-functional teams and strong stakeholder management skills. The candidate must be able to work onsite in Houston, TX, five days a week.

Key Responsibilities

Mercier Consultancy MD is thrilled to announce a vacancy for Spanish Speaking Customer Service Representatives for a dynamic Social Media Company based in Greece. This position is perfect for individuals who have a passion for online communication and social media, and enjoy helping users navigate their digital experiences. In this role, you will engage with clients in Spanish, providing assistance and support concerning their inquiries.

Key Responsibilities

• Provide outstanding customer support to users via phone, email, and live chat in Spanish.
• Assist customers with account issues, platform functionality, content guidelines, and troubleshooting.
• Resolve customer complaints effectively and ensure a positive user experience.
• Document customer inquiries and responses accurately in the CRM system for record-keeping.
• Collaborate with internal teams to address user concerns and improve service delivery.
• Stay informed about platform updates and changes within the social media landscape to provide accurate assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Portuguese Speaking Customer Service Representatives for a prominent Logistics Company based in Greece. This role is an excellent fit for individuals who enjoy the logistics and supply chain industry and are dedicated to providing exceptional customer service. You will assist clients with inquiries related to logistics operations while communicating in Portuguese, contributing to their overall satisfaction.

Key Responsibilities

• Manage customer inquiries regarding logistics services, shipment tracking, and delivery updates via phone, email, and chat in Portuguese.
• Provide information on shipping policies, pricing, and transit times.
• Assist customers with resolving issues related to shipments, including delays or discrepancies.
• Document all interactions and maintain accurate records within the CRM system.
• Collaborate with warehouse and transportation teams to ensure timely resolution of customer concerns.
• Stay informed on logistics industry trends and the company's service offerings to provide up-to-date information.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives for a renowned Cybersecurity Company located in Greece. This role is perfect for individuals who are passionate about technology and cybersecurity and are eager to assist customers in navigating complex digital security challenges. In this position, you will communicate with clients in Polish, providing support for inquiries related to cybersecurity products and services.

Key Responsibilities

• Respond to customer inquiries about cybersecurity solutions, service offerings, and technical support via phone, email, and chat in Polish.
• Assist customers with issues related to account management, product functionalities, and troubleshooting security concerns.
• Provide clear information on cybersecurity best practices and company policies.
• Document customer interactions and troubleshooting steps accurately in the CRM system.
• Collaborate with technical support teams to address customer concerns efficiently.
• Stay informed about industry trends, cybersecurity threats, and product updates to better assist customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Content Moderator to join our team in Sofia, Bulgaria! This role includes a fully paid relocation package, offering a fantastic opportunity for those looking to work in a dynamic city while ensuring a safe online environment for users. As a Content Moderator, you will be responsible for reviewing and managing user-generated content in Polish, ensuring it meets our community standards and promotes a positive user experience.

Key Responsibilities

• Moderate and assess user-generated content in Polish to ensure compliance with community guidelines.
• Classify and evaluate content based on established policies and regulations.
• Identify and report any inappropriate content or violations to the relevant teams.
• Provide insights on content trends and user engagement to improve moderation strategies.
• Work collaboratively with team members to enhance moderation processes and practices.
• Remain updated on company policies concerning content moderation and community engagement.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Italian Speaking Customer Service Representatives at a logistics company based in Greece. This opportunity is perfect for individuals who are passionate about logistics and enjoy helping customers. In this role, you will assist clients in Italian, providing support and information related to their logistics needs and ensuring an excellent customer experience.

Key Responsibilities

• Manage customer inquiries regarding logistics services, shipping details, and delivery status via phone, email, and chat in Italian.
• Provide accurate information about shipping options, pricing, and transit times.
• Assist customers with order tracking, modifications, and any issues they may encounter.
• Resolve customer complaints effectively and promptly to maintain high levels of satisfaction.
• Document all customer interactions thoroughly in the CRM system.
• Collaborate with warehouse and transportation teams to ensure timely service and resolution of customer inquiries.
• Stay informed about logistics trends and company offerings to provide comprehensive service.

Requirements

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for a leading tech company. This position is perfect for individuals who are tech-savvy and passionate about delivering exceptional customer support. You will assist clients in German, addressing inquiries related to products, services, and technical support, all from the comfort of your home in Greece.

Key Responsibilities

• Manage customer inquiries related to tech products and services via phone, email, and live chat in German.
• Provide detailed information on product features, troubleshooting steps, and account management.
• Assist customers with installation and technical support issues, ensuring a smooth user experience.
• Record and document all customer interactions accurately in the CRM system.
• Collaborate with technical teams to escalate and resolve complex issues when necessary.
• Stay updated on new product launches, updates, and industry trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce a unique opportunity for German Speaking Customer Service Representatives for a Gourmet Salt Company in Greece. This role is perfect for individuals who have a passion for gourmet food products and exceptional customer service skills. As a representative, you will engage with customers in German, assisting them with inquiries about gourmet salt products and ensuring a delightful shopping experience.

Key Responsibilities

• Respond to customer inquiries related to gourmet salt products, including product details, availability, and pricing via phone, email, and chat in German.
• Provide information about the uses, benefits, and recipes involving gourmet salt to enhance customer experiences.
• Assist customers with order placement, modifications, and processing returns or exchanges.
• Resolve customer complaints and issues promptly and effectively, ensuring customer satisfaction.
• Accurately document all customer interactions and inquiries in the CRM system for future reference.
• Collaborate with internal teams to improve service delivery and support marketing initiatives.
• Stay informed about gourmet food trends and product innovations to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opportunity for French Speaking Customer Service Representatives for a leading Cybersecurity Company in Greece. This position is perfect for individuals who are passionate about technology and cybersecurity and are committed to providing exceptional customer support. In this role, you will engage with clients in French, assisting them with inquiries related to cybersecurity solutions and services.

Key Responsibilities

• Handle customer inquiries related to cybersecurity products and services via phone, email, and chat in French.
• Provide detailed information regarding product features, installation processes, and security protocols.
• Assist customers with technical issues, troubleshooting, and account management.
• Resolve customer complaints effectively, ensuring high levels of customer satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with the technical support team to address complex issues and provide timely solutions.
• Stay informed about cybersecurity trends, products, and best practices to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Danish Speaking Customer Service Representatives for an entertainment company based in Greece. This exciting role is perfect for individuals who are passionate about the entertainment industry and committed to providing top-quality support to customers. In this position, you will engage with clients in Danish, assisting them with bookings, inquiries, and any concerns they may have.

Key Responsibilities

• Provide exceptional customer service to clients regarding entertainment bookings, event information, and promotions via phone, email, and live chat in Danish.
• Assist customers with ticketing inquiries, order modifications, and cancellations.
• Resolve customer complaints and ensure a positive experience for all clients.
• Document all customer interactions accurately in the CRM system for record-keeping.
• Stay informed about upcoming events, shows, and entertainment offerings to effectively assist customers.
• Collaborate with internal teams to improve customer experience and service delivery.

Requirements