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Portuguese Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Portuguese Speaking Customer Service Representatives in the Renewable Energy industry. If you are passionate about sustainability and committed to providing excellent customer service, this position is perfect for you. In this role, you will assist customers and clients in understanding renewable energy solutions, while delivering exceptional service in Portuguese.


Key Responsibilities

  • Manage customer inquiries related to renewable energy products, services, and initiatives via phone, email, and chat in Portuguese.
  • Educate customers on energy efficiency programs, benefits of renewable energy, and available options.
  • Assist customers with account management, service inquiries, and troubleshooting.
  • Document all customer interactions accurately in our CRM system, following regulatory compliance.
  • Collaborate with technical teams to resolve issues and enhance the customer experience.
  • Stay updated on industry trends and company offerings to provide accurate and helpful information.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Portuguese Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is perfect for individuals who have a passion for technology and enjoy helping customers navigate IT solutions. As a customer service representative, you will engage with clients in Portuguese, providing assistance and support related to various IT products and services.


Key Responsibilities

  • Respond to customer inquiries regarding IT products, software solutions, and technical support via phone, email, and chat in Portuguese.
  • Troubleshoot technical issues and provide guidance on product usage and features.
  • Assist customers with product installations, configurations, and updates.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with technical teams to resolve complex customer issues efficiently.
  • Stay updated on the latest technology trends and product offerings to provide informed support.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Portuguese Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is ideal for individuals who are passionate about travel and customer experience. You will be responsible for assisting clients with inquiries related to travel accommodations, bookings, and tourism services, all while providing exceptional service in Portuguese.


Key Responsibilities

  • Handle customer inquiries regarding hotel bookings, travel arrangements, and tourism activities via phone, email, and live chat in Portuguese.
  • Provide information on available services, promotions, and travel guidelines.
  • Assist customers with reservation changes, cancellations, and special requests.
  • Resolve issues and complaints in a timely and courteous manner, ensuring customer satisfaction.
  • Document all interactions accurately in the CRM system for future reference.
  • Collaborate with hotel and tourism partners to ensure seamless customer experiences.
  • Stay updated on travel trends, destinations, and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for Portuguese Speaking Customer Service Representatives in the Food & Beverage industry. This role is ideal for individuals who thrive on providing exceptional service and are passionate about food and beverage products. As a customer service representative, you will engage with customers in Portuguese, assisting them with inquiries, orders, and any concerns they may have while ensuring a positive experience.


Key Responsibilities

  • Handle customer inquiries regarding food and beverage products, services, and orders via phone, email, and chat in Portuguese.
  • Provide accurate information on menu options, promotional offers, and nutritional details.
  • Assist customers with order placement, modifications, and complaints effectively.
  • Document customer interactions to maintain accurate records and track issues.
  • Collaborate with culinary and logistics teams to ensure timely service and resolution of customer issues.
  • Stay informed about industry trends and product knowledge to better serve customers.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Portuguese Speaking Customer Service Representatives in the Education & E-Learning industry. This role is tailored for individuals who are passionate about education and have a keen desire to support students and educators in their learning journeys. As a key member of our team, you will provide assistance and guidance to users, facilitating their experience with our educational products and services.


Key Responsibilities

  • Respond to customer inquiries related to e-learning platforms, courses, and educational resources via phone, email, and chat in Portuguese.
  • Provide support for account issues, course registrations, and technical questions.
  • Educate users on product features and how to effectively use the platform.
  • Resolve issues and technical difficulties promptly, ensuring user satisfaction.
  • Document customer interactions and maintain accurate records in our CRM system.
  • Collaborate with internal teams to enhance service delivery and user experience.
  • Stay up to date with educational trends and platform updates to provide informed support.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Portuguese Speaking Customer Service Representatives in the Aviation industry. This position is perfect for individuals who are passionate about aviation and dedicated to providing outstanding service. As a member of our customer service team, you will support passengers and partners with their inquiries, ensuring a smooth and pleasant experience in the bustling world of aviation.


Key Responsibilities

  • Assist customers with inquiries related to flight bookings, schedules, and airline policies via phone, email, and chat in Portuguese.
  • Provide accurate information about travel itineraries, baggage policies, and services available at airports.
  • Resolve customer complaints and issues swiftly and effectively to ensure satisfaction.
  • Document customer interactions thoroughly in our CRM system for reference and follow-up.
  • Collaborate with colleagues in various departments to enhance customer service delivery.
  • Stay updated on current travel regulations and company policies to provide relevant information.

Requirements

Job Skills

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Polish Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Polish Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are enthusiastic about technology and have a passion for assisting customers with their telecommunications needs. As a representative, you will provide essential support in Polish, ensuring that customers receive timely and effective solutions to their inquiries.


Key Responsibilities

  • Manage customer inquiries regarding telecommunications services, rates, and troubleshooting via phone, email, and chat in Polish.
  • Provide guidance on service activation, account management, and device usage.
  • Resolve customer complaints and technical issues while ensuring a high level of satisfaction.
  • Accurately document customer interactions in the CRM system for reference and follow-up.
  • Stay informed about current telecommunications products, services, and promotions.
  • Work collaboratively with internal teams to enhance service delivery and customer experience.

Requirements

Job Skills

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Polish Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for Polish Speaking Customer Service Representatives in the vibrant Social Media industry. This role is perfect for individuals who are not only passionate about social media but also dedicated to providing top-notch customer support. You will engage with users, assist them with their inquiries, and ensure they have a seamless experience while navigating our platforms.


Key Responsibilities

  • Manage customer inquiries related to social media features, account management, and troubleshooting via phone, email, and chat in Polish.
  • Provide users with clear information on platform policies, privacy concerns, and best practices.
  • Assist in resolving account issues and facilitate the recovery of locked or compromised accounts.
  • Document customer interactions accurately to maintain comprehensive records.
  • Collaborate with technical teams to escalate and resolve complex issues effectively.
  • Stay updated on social media trends and platform updates to provide current information to users.

Requirements

Job Skills

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Polish Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives in the retail industry. This position is perfect for individuals who are enthusiastic about providing exceptional customer experiences and are fluent in Polish. As a customer service representative, you will be the first point of contact for customers seeking assistance and will play a vital role in ensuring their satisfaction with our products and services.


Key Responsibilities

  • Handle customer inquiries related to retail products, order statuses, and store policies via phone, email, and live chat in Polish.
  • Provide guidance on product features, recommendations, and usage.
  • Assist customers with order processing, returns, and exchanges efficiently.
  • Resolve customer complaints and issues with empathy and professionalism.
  • Document all customer interactions accurately in the CRM system for follow-up purposes.
  • Collaborate with team members to share customer feedback and improve service delivery.
  • Stay updated on retail promotions, new products, and inventory levels to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for Polish Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainability and are eager to help customers navigate their inquiries related to renewable energy solutions. As part of our dedicated team, you will provide essential support to clients while effectively communicating in Polish.


Key Responsibilities

  • Manage customer inquiries regarding renewable energy products, services, and programs via phone, email, and chat in Polish.
  • Educate customers on the benefits of renewable energy solutions and assist with service applications.
  • Help troubleshoot issues and provide solutions in a timely manner.
  • Document customer interactions accurately and maintain comprehensive records.
  • Collaborate with internal teams to address customer needs and improve service offerings.
  • Stay updated on industry trends and developments to offer informed assistance to customers.

Requirements

Job Skills

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