Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the telecommunications industry. This position is ideal for individuals who are passionate about technology and dedicated to providing outstanding customer support. As a customer service representative, you will assist clients in navigating their telecommunications needs while communicating effectively in French.

Key Responsibilities

• Manage customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in French.
• Assist customers with account setup, billing inquiries, and service modifications.
• Provide accurate and timely information regarding product features, promotions, and service availability.
• Resolve customer complaints and technical issues efficiently to ensure satisfaction.
• Document all customer interactions and maintain detailed records in the CRM system.
• Collaborate with internal teams to enhance service delivery and customer experience.
• Stay updated on new products, services, and industry trends to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is ideal for individuals who are passionate about healthcare and committed to providing exceptional service. As a customer service representative, you will assist clients with their inquiries and concerns regarding pharmaceutical products and services, ensuring they receive accurate and timely information in French.

Key Responsibilities

• Handle customer inquiries related to pharmaceutical products, services, and prescriptions via phone, email, and chat in French.
• Provide information on medication details, side effects, dosage, and product availability.
• Assist healthcare professionals and customers with order management, billing details, and service inquiries.
• Resolve customer complaints and questions efficiently while ensuring high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for compliance and quality control.
• Collaborate with internal teams to ensure prompt resolution of customer issues and enhance service delivery.
• Stay updated on industry regulations, product knowledge, and company offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the finance industry. This role is ideally suited for individuals who possess a strong foundation in customer service and have a keen interest in financial products and services. As a representative, you will assist clients in navigating their financial inquiries while providing exceptional service in French.

Key Responsibilities

• Address customer inquiries related to financial services, account management, and investment products via phone, email, and live chat in French.
• Provide guidance on account setup, transactions, and financial regulations.
• Assist customers with issues related to billing, payments, and service inquiries.
• Resolve customer complaints promptly and professionally, ensuring a positive customer experience.
• Maintain accurate documentation of customer interactions and transactions in the CRM system.
• Collaborate with internal teams to provide customers with the most accurate and timely information.
• Stay informed about financial trends and product offerings to effectively assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for French Speaking Customer Service Representatives in the Energy (Oil & Gas) industry. This role is ideal for individuals who are eager to provide excellent customer support within a dynamic sector. As a representative, you will assist clients with a range of inquiries related to energy services, while ensuring clear and effective communication in French.

Key Responsibilities

• Respond to customer inquiries regarding energy services, pricing, and account management via phone, email, and chat in French.
• Provide information on energy supply options, contracts, and regulatory guidelines.
• Assist customers with account setup, billing issues, and service inquiries.
• Resolve customer complaints efficiently and ensure a satisfactory outcome.
• Document all customer interactions accurately in our CRM system for compliance and future reference.
• Work closely with operational teams to provide real-time updates and solutions to customer issues.
• Stay informed about industry developments and company offerings to provide relevant information to customers.

Requirements

Full Time Specimen Collector II Phlebotomist 

Location: Float position in and around Cleavland, OH. Will be required to drive/travel in the state of Ohio.

Schedule: Full-Time: Core Hours: Monday-Friday 8am-5pm and an occassional Saturday

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector Phlebotomist is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector Phlebotomist: 

Full Time Specimen Collector Phlebotomist 

Location: Slidell, Louisiana

Schedule: Full Time: Monday-Thursday 10:00am-7:30pm, Friday 10:00am-4:00pm (40 hours/week)

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector Phlebotomist is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector Phlebotomist: 

 Part Time Specimen Collector  

Location: Marion, North Carolina

Schedule: Part-Time | Ideal Candidate:  Monday 7-9pm Tuesday 4-6pm Thursday 7-9pm

As a Specimen Collector: 

• Collect patient urine and/or oral fluid (saliva) specimens 
• Process and package collections for shipping
• Serve as an intermediary between the practice / clinic and the laboratory 
• Record patient information, physician order details, and pertinent laboratory information
• Resolve specimen concerns with billing or patient information in ordering portal
• Order and maintain collection supplies inventory onsite 
• Observe collection for Millennium Health specimens (when applicable)
• Driving from/to multiple facilities may be required

Requirements

Ideal Candidate:  

Part Time Male Specimen Collector  

Location: Spokane, Washington

Schedule: Part-Time |
Monday Wednesday and Friday 7am to 12pm

Seeking: Male candidates required for observed collections of gender identified male patients.

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector: 

 Part Time Male Specimen Collector  

Location: Portland, OR

Schedule: Part-Time | 3 days/week 8:30am-1:30pm, no Thursday (15 hours/week)

Seeking: Male candidates required for observed collections of gender identified male patients.

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector: 

 Full Time Specimen Collector  

Location: Lewiston, ME

Schedule: Full-Time | Monday 9:00am-6:00pm, Tuesday-Friday: 8:00am-3:00pm (37 hours/week)

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.

As a Specimen Collector: