Mercier Consultancy MD is thrilled to announce an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Ride-Sharing Platform, with work based in beautiful Greece. This role is perfect for individuals who are passionate about mobility solutions and customer service. You will assist customers in Polish, helping them navigate our platform, manage rides, and ensure a seamless experience.

Key Responsibilities

• Handle customer inquiries regarding ride-sharing services, driver availability, and account management through phone, email, and live chat in Polish.
• Provide accurate information on service features, pricing, safety protocols, and promotions.
• Troubleshoot issues related to ride requests, payments, and user accounts.
• Manage customer complaints with empathy and professionalism, ensuring satisfaction.
• Document all interactions in the CRM system for tracking and quality assurance.
• Collaborate with internal teams to enhance customer service processes and improve user experience.
• Stay updated on industry trends, service updates, and company policies to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to announce a remote opportunity for Danish Speaking Customer Service Representatives specializing in IT Support Services. This position allows you to work from the beautiful landscapes of Greece while providing top-tier support to our clients in the IT industry. If you are passionate about technology and enjoy helping others, this role is perfect for you!

Key Responsibilities

• Engage with customers to resolve IT-related inquiries and provide support via phone, email, and live chat in Danish.
• Assist customers with troubleshooting technical issues and guide them in using IT products and services effectively.
• Educate clients on software features, updates, and best practices to enhance user experience.
• Accurately document all interactions and resolutions in the CRM system.
• Collaborate with technical support teams to ensure quick and effective resolution of issues.
• Stay updated on industry trends and product developments to provide informed customer assistance.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Italian Speaking Customer Service Representatives for a leading Digital Wallet Provider, with the unique opportunity to work in Greece. This role is ideal for individuals who are passionate about technology and fintech, and who excel at delivering exceptional customer service. As a representative, you will assist customers in managing their digital wallet accounts and addressing their inquiries in Italian.

Key Responsibilities

• Manage customer inquiries regarding digital wallet services, features, and account issues via phone, email, and chat in Italian.
• Provide detailed guidance on setting up and using digital wallet functionalities.
• Assist customers with security concerns, troubleshooting, and transaction inquiries.
• Resolve customer complaints and issues effectively to ensure a positive user experience.
• Accurately document customer interactions in the CRM system for consistency and follow-up.
• Collaborate with technical and operational teams to enhance service quality and resolve complex issues.
• Stay informed about industry developments and digital payment trends to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading social media platform, with the option to work in beautiful Greece. This position is perfect for individuals with a passion for social media and a commitment to providing excellent customer support. You will assist users in navigating the platform and addressing their inquiries, all while delivering top-tier service in Dutch.

Key Responsibilities

• Respond to customer inquiries related to the social media platform through phone, email, and live chat in Dutch.
• Assist users with account management, content creation, and troubleshooting issues on the platform.
• Provide guidance on community guidelines, features, and best practices for a positive user experience.
• Manage and resolve customer complaints professionally and effectively.
• Document all interactions accurately in the CRM system for tracking purposes.
• Collaborate with teams to improve user satisfaction and enhance platform features based on customer feedback.
• Stay updated on social media trends and platform developments to provide relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading ride-sharing platform, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are passionate about the ride-sharing industry and enjoy helping customers with their inquiries. As a customer service representative, you will assist users in navigating the platform, addressing their concerns, and providing exceptional service in Dutch.

Key Responsibilities

• Manage customer inquiries related to ride-sharing services, account management, and bookings via phone, email, and chat in Dutch.
• Provide information regarding pricing, promotions, and service areas.
• Assist customers with issues related to ride requests, cancellations, and payment processes.
• Resolve complaints and concerns efficiently, ensuring a positive user experience.
• Document all customer interactions accurately in the CRM system for efficient follow-up.
• Collaborate with internal teams to improve service quality and address customer feedback.
• Stay informed about local regulations and service updates to provide accurate information to users.

Requirements

Founding Engineer

Location: San Francisco, CA (In-person) Employment Type: Full-time

Compensation: $130,000 - $170,000

Architecting the Future of In-Person Connection We are an AI-powered platform transforming the way companies plan corporate events—from high-stakes executive retreats to global conferences. Our software automates the logistics of venue sourcing and vendor negotiations, making it faster and easier for teams at companies like Google and Amazon to meet up in real life. We are on a mission to make it easier for teams to create meaningful moments together, and we are looking for a Founding Engineer to help build that foundation.

The Role As a Founding Engineer, you will be a cornerstone of our technical team. You won’t just be executing on tickets; you will be making key technical decisions, influencing product direction, and shaping our engineering culture from day one. This is a "zero-to-one" opportunity for someone who loves building full-stack products and wants to see their work have a direct impact on customers.

What You’ll Do:

About us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

About the Role:

We are looking for a visionary Head of SAP Finance Product to bridge the gap between financial strategy and technical execution. In this pivotal role, you will not just "manage" our SAP landscape; you will own it as a Product. You will drive the roadmap for our SAP S/4HANA ecosystem, ensuring it serves as a scalable, automated, and compliant backbone for our rapidly growing Fintech operations in Saudi Arabia.

You will lead a cross-functional team to deliver high-velocity financial innovations while ensuring strict adherence to SAMA (Saudi Central Bank) cybersecurity guidelines and ZATCA Phase 2 e-invoicing integrations.

Key Responsibilities

1. Product Strategy & Roadmap Ownership

About us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Summary:

The Process Excellence & Governance manager is the enterprise owner of process design, improvement, and governance across the company. The role is accountable for defi ning how work fl ows end-to-end within and between departments, ensuring processes are scalable, effi cient, and increasingly enabled by AI and automation.

This role does not run day-to-day operations. Instead, it establishes the process architecture, standards, controls, and continuous improvement system that operational teams execute against.

Key responsibilities:

1. Enterprise Process Ownership

About us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Summary:

We are looking for a Backend Engineer who enjoys building clean,reliable APIs and stable integrations.

This role is focused on execution, quality, and predictability — writing backend code that works correctly, is easy to maintain, and integrates smoothly with other systems.

You will work as part of a backend engineering team responsible for developing internal services and integrating with external platforms.

Key responsibilities:

About us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Summary:

You will be the architect of our "Security by Design" philosophy. Your primary mandate is to embed security into every stage of our software development lifecycle—from the first line of code to production deployment. You will leverage AI-driven tools to automate threat detection and vulnerability management, ensuring that our speed of innovation is matched by our speed of defense.

Key Responsibilities:

1. Secure Software Development Life Cycle (SSDLC)