Next Job Abroad is on the lookout for a Dutch Speaking Content Moderation/Customer Service Agent to join our dynamic team in the picturesque setting of Malta! This role offers an exciting opportunity to engage in both content moderation and provide top-tier customer service to our Dutch-speaking users, ensuring a positive experience across our platforms.

As a Content Moderation/Customer Service Agent, you will be responsible for reviewing user-generated content to ensure compliance with our guidelines, while also delivering outstanding support to customers encountering issues. If you possess a keen eye for detail and a commitment to excellent service, this position is perfect for you!

Responsibilities

• Evaluate and moderate user content to ensure adherence to community standards.
• Offer exceptional customer support via chat, email, and phone to our Dutch-speaking audience.
• Efficiently resolve customer inquiries and issues in a friendly and professional manner.
• Collaborate with team members to enhance the overall user experience.
• Maintain accurate records of customer interactions and moderation activities.
• Provide feedback on user trends and moderation process improvements.
• Keep updated on best practices within the content moderation and customer service sphere.

Requirements

Next Job Abroad is excited to announce an opening for a Dutch Speaking Content Moderation/Customer Service Agent stationed in the beautiful island of Malta! This role is an excellent opportunity for bilingual professionals looking to immerse themselves in a vibrant work environment while ensuring a positive online experience for users. You will be both a content moderator and a customer service representative, engaging with our Dutch-speaking clientele.

In this dual role, you will review, assess, and manage user-generated content to maintain community standards while providing exceptional support to our customers. Your attention to detail and passion for customer satisfaction will play a vital role in shaping user experiences. If you're ready for an exciting new challenge, we can't wait to hear from you!

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Content Designer in Canada, Mexico, or the United States.

In this fully remote role, you’ll help shape the future of digital product experiences by crafting user-centered content across a next-generation web design and development platform. Collaborating closely with design, product, engineering, and insights teams, you’ll build clear and compelling content strategies that guide users and elevate the overall user experience. This position is ideal for someone who thrives at the intersection of design and language, understands technical audiences, and is excited to help evolve content design systems in a fast-paced, creative environment.

Accountabilities:

Next Job Abroad is seeking a Dutch Speaking Content Moderation/Customer Service Agent to join our enthusiastic team in sunny Malta! In this multifaceted role, you will not only perform content moderation but also provide exceptional customer service to our Dutch-speaking clientele. Your contributions will help maintain a safe and enjoyable online environment.

As a Content Moderation/Customer Service Agent, you will review and assess user-generated content to ensure compliance with our guidelines, while also addressing customer inquiries and support requests. If you are detail-oriented, passionate about user experience, and eager for an exciting work adventure in Malta, we invite you to apply!

Responsibilities

• Monitor and evaluate user content to ensure adherence to community standards.
• Deliver superior customer service via email, chat, and phone to Dutch-speaking customers.
• Effectively resolve customer inquiries and issues in a helpful and courteous manner.
• Collaborate with team members to refine moderation processes.
• Maintain accurate records of customer interactions and moderation activities.
• Gather and analyze feedback to improve content moderation methodologies.
• Keep abreast of industry trends and best practices regarding content moderation and customer service.

Requirements