Join Mercier Consultancy MD as a Dutch Soft Sales Care representative, where you will have the exciting opportunity to work remotely from Bulgaria with paid relocation! We're looking for enthusiastic individuals who possess a knack for customer service and can effectively engage clients through soft sales techniques. You will play a crucial role in enriching the customer journey while promoting our innovative solutions.

Key Responsibilities

• Manage inbound calls and queries from Dutch-speaking customers, delivering outstanding support and information.
• Employ a soft sales methodology to understand customer needs and suggest appropriate products or services.
• Establish and nurture long-lasting relationships with customers to ensure satisfaction and loyalty.
• Accurately document customer interactions and maintain updated records in our CRM system.
• Work collaboratively with colleagues to refine sales approaches and enhance overall customer experience.
• Engage in ongoing training sessions to further develop your sales skills and product familiarity.

Requirements

Mercier Consultancy MD is looking for a Danish Speaking Online Content Reviewer ready to find a fresh start in Sofia, Bulgaria, with a paid relocation package! In this dynamic role, you will play a pivotal part in ensuring the integrity and quality of content generated by users in our community. Your contributions will help cultivate a safe and engaging online environment for our Danish-speaking users.

Key Responsibilities:

• Review and evaluate user-generated content in Danish to ensure adherence to community standards.
• Accurately classify and moderate content based on established guidelines.
• Identify and report any inappropriate content or violations promptly.
• Engage in trend analysis and provide constructive feedback to optimize content review procedures.
• Work collaboratively with fellow reviewers to enhance overall moderation strategies.
• Keep abreast of company policies regarding content moderation and community interaction.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Danish Speaking Online Content Reviewer! With a paid relocation package to Sofia, Bulgaria, this role allows you to immerse yourself in a vibrant city while ensuring that our community's content meets high-quality standards. Your work will play a crucial part in creating a safe and engaging online experience for our Danish-speaking users.

Key Responsibilities:

• Review and evaluate user-generated content in Danish to ensure adherence to community standards.
• Classify, moderate, and assess content based on established guidelines.
• Identify, document, and report any inappropriate content or violations responsibly.
• Engage in content trend analysis and provide valuable feedback to improve moderation strategies.
• Collaborate with colleagues to optimize content review processes.
• Stay informed about the latest company policies concerning content moderation and community engagement.

Requirements

Product Engineer

Location: Hybrid in New York (Flatiron) or Boston, MA

Compensation: $160,000 - $225,000 (Base Salary) + Competitive Equity

We are a well-funded, AI-first medical practice backed by over $35M from top-tier VC firms. Our mission is to define the future of human + AI collaborative care models by building a platform that automates across the entire clinical stack. We are seeking a talented, driven Product Engineer to take significant ownership over our product and help scale our engineering organization as we serve hundreds of thousands of patients nationwide.

This is a high-impact, hybrid role where you will be at the intersection of full-stack development, data infrastructure, and AI tooling. You will work cross-functionally with product, clinical, and commercial teams to integrate our platform with prominent healthcare organizations.

What you’ll be working on:

Please note that the position is based in Sofia, Bulgaria. Relocation package is included for candidates applying from outside of Bulgaria.

Join our client in Bulgaria as a Finnish-speaking Customer Service Agent for the world's biggest search engine, and become part of a dynamic team dedicated to delivering exceptional customer service. Our client is seeking professionals with strong communication skills to help users maximize their product experience.

Key Responsibilities:

• Deliver professional support for our client's products and services, maintaining a stellar customer satisfaction rate 
• Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our client's customers
• Engage customers through multiple channels, including phone, email and chat
• Resolve customer inquiries within agreed SLAs, using our client's comprehensive knowledge base and established protocols 
• Consistently meet or exceed performance goals for call handling time, first-call resolution, and customer satisfaction scores 
• Collaborate with team members to share best practices and contribute to the knowledge base 
• Participate in ongoing training and stay updated on product knowledge and industry trends

Requirements

What You'll Need:

Join Mercier Consultancy MD as a Dutch Speaking Outbound Sales Representative with a unique opportunity for paid relocation to the vibrant city of Sofia! This exciting role is perfect for those passionate about sales and customer engagement. In this position, you will reach out to potential clients, introduce the services, and convert leads into loyal customers.

Key Responsibilities

• Conduct outbound calls to potential Dutch-speaking clients to generate sales leads.
• Identify customer needs and present suitable solutions from our product offerings.
• Utilize persuasive communication skills to close sales effectively.
• Document all client interactions and maintain up-to-date records in our CRM system.
• Work closely with marketing and sales teams to optimize outreach efforts and improve customer engagement.
• Stay informed about industry trends and product updates to enhance customer conversations.
• Meet and exceed sales targets, contributing to the overall success of the sales team.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Energy Advisor and embark on an exciting career with paid relocation to Sofia! This position is ideal for individuals passionate about sustainable energy solutions and customer service. As an Energy Advisor, you will play a crucial role in helping clients navigate their energy needs, providing expert advice and tailored solutions to enhance energy efficiency.

Key Responsibilities

• Assist clients in understanding their energy requirements and provide effective solutions to optimize energy consumption.
• Conduct thorough energy assessments and audits to identify areas for improvement.
• Develop and deliver clear presentations to clients about energy products and services.
• Maintain strong relationships with customers, ensuring ongoing support and satisfaction.
• Stay updated on the latest energy trends, regulations, and technologies to offer informed advice.
• Collaborate with internal teams to facilitate the implementation of energy solutions and services.

Requirements

Mercier Consultancy MD is seeking a talented Slovak Speaking Solutions Consultant to join our team in Sofia, Bulgaria, with fully paid relocation for the right candidate! In this exciting role, you will engage with clients to understand their unique challenges and deliver customized solutions that drive business success. If you're passionate about technology and customer service, we want to hear from you!

Key Responsibilities

• Engage with clients through in-depth discussions to gather their requirements and understand their business goals.
• Develop and present tailored solutions that effectively address client challenges and add value.
• Act as a trusted advisor, providing insightful recommendations to enhance client satisfaction.
• Collaborate with internal teams to ensure smooth implementation and ongoing support of solutions.
• Conduct training sessions to empower clients in maximizing the use of our products and services.
• Stay informed about industry trends and emerging technologies to provide relevant guidance during consultations.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for a Slovak Speaking Solutions Consultant, with fully paid relocation to Sofia, Bulgaria! We are seeking a motivated individual fluent in Slovak who is passionate about solving client challenges through innovative technology solutions. In this role, you'll work closely with clients to understand their needs and provide tailored solutions that drive business success.

Key Responsibilities

• Engage with clients to effectively capture their requirements and business objectives.
• Design and present customized solutions based on client challenges and needs.
• Serve as a trusted advisor by offering insights and recommendations to enhance client satisfaction.
• Collaborate with internal teams to ensure successful implementation of solutions.
• Conduct training sessions to help clients maximize the use of our products and services.
• Stay updated on industry trends and technological advancements to provide relevant advice and solutions.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Norwegian Speaking Solutions Consultant in Sofia, Bulgaria, with fully paid relocation for the right candidate! If you have a passion for innovative solutions and enjoy working closely with clients to help them achieve their business goals, we want to hear from you. In this role, you will leverage your expertise to provide tailored solutions that address unique client challenges.

Key Responsibilities

• Engage actively with clients to understand their needs and business objectives through effective communication.
• Develop and propose customized solutions that align with client requirements and enhance their operational efficiency.
• Act as a trusted advisor, offering insights and recommendations to improve client satisfaction.
• Collaborate with technical teams to ensure seamless implementation of solutions and provision of ongoing support.
• Conduct comprehensive training sessions for clients to maximize their understanding and use of our offerings.
• Stay informed on industry trends and emerging technologies to deliver informed and relevant advice.

Requirements