Mercier Consultancy MD is thrilled to present an exciting opportunity for Swedish Speaking Customer Service Representatives at a leading telecommunications company, with the unique chance to work in beautiful Greece. This position is perfect for individuals who are customer-focused and eager to assist clients with their telecommunications needs while enjoying the vibrant culture of Greece.

Key Responsibilities

• Address customer inquiries regarding telecommunications services, plans, and devices via phone, email, and live chat in Swedish.
• Provide support for account management, billing questions, and service issues.
• Assist customers with troubleshooting technical problems and guide them through product features.
• Document all interactions accurately in the CRM system for effective follow-up.
• Collaborate with technical teams to ensure efficient resolution of customer concerns.
• Stay updated on the company's offerings and industry trends to provide effective communication and assistance to customers.

Requirements

Location: Hybrid Work Schedule - Washington Navy Yard, Washington D.C.

Clearance: SECRET clearance is required.

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Virgina Verified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

First Division Consulting is looking for a Medical Equipment Program Analyst to provide ongoing program planning, analysis, and administrative support to Naval Sea Systems Command (NAVSEA) PMS 408 Expeditionary Medical Program. The selected candidate will be responsible for supporting medical system equipment validation, modernization planning, and risk analysis processes for program execution of Navy Medical Capabilities.

Position Tasking may include:

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives at a leading Smart Home Technology Company, with the unique prospect of working in Greece. This role is perfect for individuals who are passionate about technology and enjoy helping customers enhance their living spaces. As a representative, you will communicate with customers in Polish, guiding them through their inquiries and providing support related to smart home products.

Key Responsibilities

• Manage customer inquiries regarding smart home technology products and services via phone, email, and chat in Polish.
• Provide detailed information about product features, installations, and troubleshooting procedures.
• Assist customers with product registration, order processing, and warranty information.
• Resolve customer concerns and technical issues efficiently, ensuring a positive experience.
• Document all customer interactions accurately in the CRM system for effective follow-up.
• Collaborate with technical teams to provide clients with accurate and timely support.
• Stay updated on Smart Home technology advancements to provide informed guidance to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opportunity for Polish Speaking Customer Service Representatives to join our team in Greece, specifically focused on IT Support Services. This role is perfect for individuals who are passionate about technology and helping others. In this position, you will provide exceptional customer support in Polish, assisting clients with their IT-related inquiries and ensuring a positive service experience.

Key Responsibilities

• Respond to customer inquiries regarding IT support services via phone, email, and live chat in Polish.
• Assist customers with technical issues, troubleshooting, and product guidance.
• Document all customer interactions and technical solutions in our CRM system for quality assurance.
• Collaborate with technical teams to resolve complex issues and ensure customer satisfaction.
• Educate clients on best practices and software features to optimize their use of technology.
• Stay updated on the latest trends in IT and support services to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Polish Speaking Customer Service Representatives at a leading AI & Technology company, with the opportunity to work in beautiful Greece! This position is perfect for individuals passionate about technology and customer support. You will assist Polish-speaking clients in navigating our innovative technology solutions while ensuring an exceptional customer experience.

Key Responsibilities

• Respond to customer inquiries related to AI & technology products and services via phone, email, and live chat in Polish.
• Provide assistance with product usage, troubleshooting, and technical inquiries.
• Educate customers about software features, updates, and industry best practices.
• Document all interactions with customers accurately in our CRM system.
• Work closely with technical teams to resolve complex issues and provide comprehensive solutions.
• Stay updated on the latest advancements in AI & technology to deliver informed support.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Digital Marketing Platform, with the unique prospect of working in Greece. This role is perfect for individuals who are enthusiastic about digital marketing and dedicated to providing exceptional customer support. As a customer service representative, you will assist clients in utilizing the digital marketing platform effectively, communicating fluently in Danish.

Key Responsibilities

• Manage customer inquiries regarding the digital marketing platform via phone, email, and chat in Danish.
• Provide guidance on platform features, tools, and best practices to maximize customer success.
• Assist customers in troubleshooting issues and resolving technical problems promptly.
• Educate clients on marketing strategies and campaign optimization to enhance their experience.
• Document all customer interactions and feedback accurately in the CRM system.
• Collaborate with the technical team to escalate complex issues effectively.
• Stay informed about industry trends and updates to provide relevant insights to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opportunity for Danish Speaking Customer Service Representatives for an Automotive Company, with the convenience of working remotely from Greece. This role is perfect for individuals who have a passion for automotive products and services and excel in delivering exceptional customer support. As a representative, you will assist clients in Danish, providing expert advice and resolving inquiries regarding automotive solutions.

Key Responsibilities

• Handle customer inquiries about automotive products, services, and technical support via phone, email, and live chat in Danish.
• Assist customers with product selection, specifications, and order management.
• Provide troubleshooting guidance and resolve customer complaints effectively.
• Document customer interactions accurately in the CRM system for tracking and quality assurance.
• Work closely with internal teams to ensure customer needs are met in a timely manner.
• Stay updated on automotive industry trends and product knowledge to assist customers effectively.

Requirements

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. 
 

Position Overview:

• Job Title: Assistant Manager
• Salary: $22.00 - $26.00 per hour, depending on qualifications, education, and prior experience
• Bonus: Opportunity to earn sales bonuses in addition to base salary
• Schedule: Monday – Friday; however, weekend and after hours availability is required for open houses and marketing events over the next 12+ months (with flexible weekday hours to maintain a 40-hour work week)
• Explore Mill Villa Estates: https://millvillaipgliving.com/
  

Job Description Summary

Mercier Consultancy MD is pleased to announce an opening for Polish Speaking Customer Service Representatives for a prominent Tobacco Company in Greece. This position is perfect for individuals who have a passion for customer service and are interested in the tobacco industry. In this role, you will assist customers in Polish, providing support and guidance on products, inquiries, and services while ensuring a high standard of service.

Key Responsibilities

• Handle customer inquiries related to tobacco products, services, and brand information via phone, email, and live chat in Polish.
• Provide accurate information about product specifications, pricing, and availability.
• Assist customers with order placement, account management, and resolving complaints efficiently.
• Maintain detailed records of customer interactions and update the CRM system appropriately.
• Collaborate with marketing and sales teams to align product promotions and customer feedback.
• Stay informed about the latest industry regulations and product offerings to provide informed assistance to clients.

Requirements

Mercier Consultancy MD is pleased to present an exciting opportunity for Italian Speaking Customer Service Representatives within a Logistics & Courier Company, located in beautiful Greece. This role is perfect for individuals who are passionate about logistics and providing exceptional customer service. As a representative, you will communicate with clients in Italian, assisting them with various inquiries related to shipping and courier services.

Key Responsibilities

• Handle customer inquiries regarding shipping rates, delivery times, and service options via phone, email, and chat in Italian.
• Provide detailed information about logistics processes and assist customers in tracking their shipments.
• Manage the resolution of customer complaints and issues to ensure a high level of service satisfaction.
• Document all customer interactions accurately in the CRM system to maintain comprehensive records.
• Collaborate with the logistics team to ensure timely and effective service delivery.
• Stay informed about the latest shipping regulations and market trends to assist customers accurately.
• Promote additional services and solutions to enhance customer experiences.

Requirements