Join Mercier Consultancy MD as a Digital Trust and Safety Analyst with Dutch in the beautiful country of Greece! This exciting opportunity allows you to work in a dynamic environment while ensuring that our digital platforms remain safe and reliable for users. Your expertise will be essential in monitoring, analyzing, and responding to safety-related issues across our online services.

Key Responsibilities

• Monitor user-generated content and engagements to identify potential risks and enforce community guidelines.
• Thoroughly investigate reports of safety concerns, employing analytical skills to evaluate incidents and recommend actions.
• Collaborate with cross-functional teams, including security and tech departments, to develop and implement effective safety policies and procedures.
• Prepare detailed reports and presentations on findings to inform stakeholders and enhance platform safety.
• Stay updated on digital safety trends and emerging threats to proactively address vulnerabilities.
• Engage with users and stakeholders to promote awareness and understanding of digital safety measures.

Requirements

DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking a Knowledge Content Specialist to create, update, and maintain operational knowledge content that supports Field Operations and related teams. This role focuses on translating operational processes into clear, accurate, and usable knowledge base articles, job aids, and reference materials while ensuring documentation remains current and aligned with established standards.

Working under the direction of the Operations Knowledge Manager, the Knowledge Content Specialist partners with subject matter experts to validate content, identify gaps, and recommend improvements. Success in this role requires strong writing and organizational skills, attention to detail, and the ability to manage multiple content updates while maintaining consistency, accuracy, and usability across the organization.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for a leading Social Media Platform based in Athens. This role is perfect for individuals who are passionate about social media and enjoy engaging with users to enhance their online experiences. As part of our dynamic team, you will assist users in navigating the platform and addressing any inquiries or concerns they may have.

Key Responsibilities

• Manage user inquiries related to the social media platform via phone, email, and chat in German.
• Provide assistance with account setup, security, and content management.
• Address user concerns and technical issues while ensuring a positive experience on the platform.
• Document all interactions and feedback in the CRM system for analysis and improvement.
• Collaborate with technical and product teams to resolve complex issues swiftly.
• Stay informed about platform updates, features, and social media trends to provide relevant guidance.
• Promote community guidelines and ensure user compliance in a friendly and professional manner.

Requirements

Mercier Consultancy MD is actively seeking a talented Digital Trust and Safety Specialist fluent in Spanish to join our team in Greece. In this important role, you will be dedicated to creating and maintaining a safe online environment for our users. Your responsibilities will include monitoring content, addressing safety concerns, and implementing best practices to ensure user trust and safety across our digital platforms.

Key Responsibilities

• Monitor user-generated content and interactions to detect potential violations of safety policies and community standards.
• Conduct in-depth investigations into reported incidents, analyzing evidence to recommend appropriate actions and solutions.
• Collaborate with various teams to develop and enhance policies that promote a safe online environment.
• Generate comprehensive reports detailing safety incidents and trends for management review to inform strategic decisions.
• Stay informed about the latest trends and developments in digital safety to ensure proactive and effective measures are in place.
• Engage with users to educate them on safety practices and foster awareness of potential online risks.

Requirements

Mercier Consultancy MD is excited to announce a position for a Digital Trust and Safety Specialist fluent in French, with an opportunity to work in Greece. In this critical role, you will be responsible for helping to create and maintain a secure online environment for our users by monitoring content, handling safety concerns, and enforcing community guidelines. Your expertise will be essential in fostering trust and safety across our digital platforms.

Key Responsibilities

• Monitor user-generated content and interactions to ensure compliance with safety protocols and community standards.
• Conduct thorough investigations into reported incidents, utilizing strong analytical skills to assess evidence and recommend appropriate resolutions.
• Collaborate with multiple teams to develop and enhance policies that promote a safer digital environment.
• Compile and present detailed reports on safety incidents and trends, aiding in informed decision-making by management.
• Stay current with the latest developments in digital safety to proactively improve safety protocols and community strategies.
• Engage with users to raise awareness about safety practices and encourage responsible online behavior.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Trust & Safety Agent to join our team in Greece, complete with a fully paid relocation package. In this important role, you will ensure the safety and security of our online platforms, helping to create a positive and trustworthy environment for all users.

Key Responsibilities

• Monitor and review user-generated content to identify and address violations of community guidelines and safety protocols.
• Conduct thorough investigations into reported incidents, applying analytical skills to evaluate evidence and determine appropriate responses.
• Collaborate with cross-functional teams to develop and implement effective safety policies and procedures.
• Prepare and share detailed reports on safety incidents and trends to inform decision-making and enhance user safety.
• Stay updated on the latest developments in digital safety, employing best practices to proactively mitigate risks.
• Engage with users to educate them on safety measures and promote a culture of responsibility and respect online.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Digital Trust and Safety Specialist based in Bulgaria, complete with a welcome bonus! In this critical role, you will help ensure the safety and integrity of our online platforms by monitoring content, addressing safety concerns, and implementing strategies that enhance user trust. Your expertise will be pivotal in creating a secure online environment.

Key Responsibilities

• Monitor user-generated content and interactions to identify and respond effectively to potential violations of safety policies.
• Conduct comprehensive investigations into reported safety incidents, gathering and analyzing evidence to inform decision-making.
• Collaborate with various teams to create and enhance policies that promote digital safety and trust across platforms.
• Prepare detailed reports on safety incidents and trends to inform organizational strategies and improve safety measures.
• Stay updated on digital safety trends and best practices to proactively enhance our community standards.
• Engage directly with users to educate them about safety practices and foster a sense of community awareness regarding online risks.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Digital Trust & Safety Specialist in Sofia, Bulgaria, with an attractive bonus structure. In this pivotal role, you will be responsible for ensuring a safe and trustworthy online environment for our users. Your expertise will be essential in monitoring content, addressing safety concerns, and enforcing community standards across our digital platforms.

Key Responsibilities

• Monitor user-generated content and interactions to detect and handle potential violations of safety policies.
• Conduct in-depth investigations into reported incidents and apply analytical skills to evaluate evidence and recommend suitable actions.
• Collaborate with cross-functional teams to improve and develop policies aimed at enhancing digital safety.
• Compile and present comprehensive reports on safety incidents and trends to support organizational strategies.
• Stay informed about the latest trends and best practices in digital safety to proactively enhance our protocols.
• Engage with users to promote awareness of safety practices and encourage responsible online behavior.

Requirements

We are looking for a highly responsible and tech-savvy Content Management Specialist to support daily ecommerce operations for our Shopify store. This role is ideal for someone who loves working with digital tools, learns fast, and takes pride in getting things done accurately and on time.

What You'll Be Doing:

• Execute day-to-day operational tasks within the Shopify platform to ensure smooth ecommerce performance.
• Upload new products, update existing listings, manage SKUs, inventory, and product data as instructed.
• Complete tasks in a timely and reliable manner with strong attention to detail and accuracy.
• Support Ecommerce Specialist and Ecommerce Manager with additional operational tasks as needed.
• Quickly learn and adapt to new ecommerce tools, software, and internal workflows.
• Maintain quality and consistency across product content and store assets.

What You Need:

The Event Marketing Manager plays a pivotal role within the events marketing section, responsible for ensuring the successful execution of various marketing and PR initiatives. This role combines business marketing acumen with keen attention to detail to drive engagement and enhance brand visibility across multiple channels.

Responsibilities

Digital Campaigns:

• Manage and execute digital campaigns including paid search, display and social media ads.
  
• Ensure proper briefing and alignment with the marketing plan.
  
• Approve marketing assets and understand analytics, providing weekly performance updates.
  

Event Owner:

• Oversee the entire event marketing process, from initial planning to post-event activities.
  Ensure ongoing communication and engagement with target audiences throughout the year. 
  

Media Outreach:

• Identify and liaises with suitable media outlets for press releases, social media, email and digital marketing publication considering geographical relevance and budget constraints.
  

Marketing Strategy Development: