Join Mercier Consultancy MD as a Customer Solutions Specialist, where your language skills in Polish and English will shine. This dynamic position offers the exciting opportunity of paid relocation to Sofia, Bulgaria! As a Customer Solutions Specialist, you will be the voice of our brand, helping Polish-speaking clients navigate their inquiries and providing them with tailored solutions to ensure a seamless experience.

Key Responsibilities

• Provide exceptional customer support to Polish-speaking clients, addressing inquiries and resolving issues efficiently.
• Engage in proactive communication to foster strong relationships with our clients and understand their needs.
• Document interactions and maintain accurate records in our customer management system.
• Work collaboratively with cross-functional teams to deliver effective solutions and enhance customer satisfaction.
• Analyze feedback and suggest improvements to our service processes based on client experiences.
• Keep abreast of product knowledge and updates to provide informed assistance to clients.

Requirements

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe

Job responsibilities

Join our client’s Nordic Clothing Brand Customer Experts team in Crete, Greece!

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore?

If you are fluent in Danish and possess an unparalleled passion for self-expression through fashion, grab the opportunity and come work with our client’s Danish Online Fashion Brand support team.

What you will do:

• Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
• Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!
• Enjoy your time in Greece!

Requirements

We are seeking on behalf of our client, a highly motivated and strategic Social Media and Influencer Manager to lead the strategy, execution, and performance of the Marketing Division’s social media initiatives. The role will also manage the Group’s social media activities, ensuring brand consistency, quality, and alignment with the overall marketing and employer branding strategy. 

KEY RESPONSIBILITIES:

We are currently recruiting on behalf of our client, a luxury hospitality group, with a collection of independently minded lifestyle hotels in Greece and Cyprus,  a highly skilled and innovative Executive Chef, for one of their 5* hotels in Paphos, Cyprus. The successful candidate will lead the culinary operations with a strong background in luxury hotel dining, and highlights on Mediterranean and Asian cuisines.

Duties & Responsibilities:

At HSO, we’re looking for a Global Performance Marketing Manager to drive growth through paid digital campaigns across multiple channels worldwide. This is a hands-on role for someone with solid experience running and optimizing campaigns across search, social, display, and newer platforms. The ideal candidate will be comfortable building and managing multiple campaigns, analyzing data, and making smart recommendations to improve ROI, pipeline, and customer acquisition. Strong knowledge of PPC, paid social, and conversion optimization is essential.

We are looking for a proactive and ambitious Partnership Specialist to grow our Spanish brand catalogue and develop lasting relationships with local and global partners. You will be responsible for driving market expansion, onboarding new brands, and creating sustainable partnerships that contribute to the company’s overall growth and success.

What you’ll do:

• Negotiate with leads to secure the best financial and operational terms for cooperation;
• Manage partnership agreements, including terms, conditions, rates, timelines, and operational processes;
• Build long-term relationships with partners, ensuring smooth onboarding and continuous collaboration;
• Identify new opportunities and expand our catalogue with relevant and high-demand brands;
• Collaborate with our European team to align local strategy with global growth goals.

What we’re looking for:

• Fluent Spanish (native or C1) and strong English skills;
• Proven experience in negotiations, account management, or business development in retail, FMCG, e-commerce, or fintech;
• Strong analytical and communication skills — ability to balance business interests and build win-win deals;
• Proactive, self-driven, and comfortable working in an international, fast-paced environment.

Will be a plus:

Job Purpose

• Lead brand, marketing, and community growth for Techie++ and Coworker by RTG.
• Drive awareness, engagement, and client acquisition through marketing, partnerships, and community initiatives.
• Connect strategy with execution to ensure both brands operate as vibrant, revenue-generating ecosystems.
• Act as the link between business growth, member experience, and operational excellence.
• Ensure both brands deliver value, visibility, and sustainable impact.

Key Accountabilities & Decision Ownership

• Brand & Community Building: Strengthen and grow brand identity and member engagement.
• Partnerships & Events: Develop strategic partnerships and organize community events.
• Customer Acquisition & Experience: Drive member growth and ensure excellent customer service.
• Revenue Growth & Utilization: Maximize space usage, upselling opportunities, and profitability.
• Team Performance & Development: Lead and coach team members to achieve goals.
• Facility Management: Oversee daily operations and maintain service quality.

Requirements

METRO is one of Greece’s top employers, with more than 11000 employees. We operate one of the country’s largest retail networks under the My Market brand, with 290 stores nationwide, and we lead the wholesale sector with 50 METRO Cash & Carry stores serving professionals across Greece.

Our success is powered by an ecosystem of in-house-developed enterprise systems — our ERP, Warehouse Management System (WMS), and Transportation Management System (TMS). These systems connect every part of our business, from pricing and promotions to warehouse operations and last-mile routing, ensuring our customers find fresh and high-quality products on our shelves every day.

We are looking for a Senior PL/SQL Developer to join our Enterprise Systems team and help design, enhance, and optimize these business-critical platforms.

Qualifications

• Degree in Computer Science or a related discipline.
• Ability to build scalable, performant, and secure enterprise systems.
• At least 5 years of experience in back-end engineering, relational databases (particularly Oracle), and PL/SQL in large-scale environments.
• Working knowledge of English and Greek languages.

Personal skills

Software Engineer (Founding iOS)

Location: New York, NY or Toronto, ON

Employment Type: Full-time

Work Arrangement: On-site 5 days a week

About the Role

Our client is a well-funded FinTech company with $42 million in total funding, building a modern banking and cash management platform for businesses that sell physical goods. Their mission is to turn banking from a cost center into a profit center by automating financial tasks for consumer brands with sales between $\$5$ million and $\$200$ million. They already serve hundreds of customers that collectively produce over $1 billion in GMV.

They are looking for a Founding iOS Engineer to launch and own the entire mobile experience. This is a critical, high-impact role focused on transforming complex financial data into a simple, beautiful, high-performance iOS application that customers will use daily.

What You'll Do