stakeholder management

Supply Chain Customer Care Representative

posted by: spj_bot

The Role

As a Supply Chain Customer Care Representative at ALUMIL, you will be the primary point of contact for customers throughout the supply chain process. Your responsibility will be to ensure that our customers receive top-notch service by managing their inquiries, order processing, and providing updates on delivery schedules. You will play a critical role in maintaining customer satisfaction and loyalty while collaborating with various departments, including Sales, Logistics, and Warehousing.

Your ability to communicate effectively and resolve issues promptly will be key to ensuring a seamless experience for our clients.

Your Impact

In this role, you will be instrumental in coordinating orders and enhancing customer relationships. Your proactive approach to solving potential problems will help maintain the efficiency of our supply chain operations and ensure that we meet the expectations of our valued customers.

Job Skills

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Commercial Licenses & Data Partnerships Manager

posted by: spj_bot

About Signal Ocean: Signal Ocean is the technology arm of the Signal Group. Our primary product, The Signal Ocean Platform, helps shipping and commodities professionals navigate their complex decision making. Driven by advanced machine learning and artificial intelligence, our technology suite provides tailored, exclusive insights that support our clients in achieving performance and efficiency. By securely handling and combining private and public shipping data flows, and applying advanced analytics, insights are delivered over web and mobile applications, as well as through a rich set of APIs and SDKs. Our backend architecture is abstracted to modularly offer deep analytics capabilities that are leveraged in the solutions that we offer or can be directly embedded in our client’s system topologies.

About the role: We are seeking an experienced and results-driven Commercial Licenses & Data Partnerships Manager  to drive commercial licensing initiatives and expand strategic partnerships within the shipping commodities space. You will play a pivotal role in identifying new business opportunities, fostering relationships with key stakeholders, and negotiating commercial agreements that leverage our APIs and AI-driven solutions. At Signal, we are committed to finding people who are respectful, inclusive, and team players, embodying these values in every role. 

What you will do in this role:

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