Mercier Consultancy MD is thrilled to announce a vacancy for an Italian Speaking Advisor to join the ranks of the World's Leading Insurance Broker. This role is perfect for those who are passionate about customer service and want to make a difference in the insurance industry. As an Advisor, you will play a critical role in assisting Italian-speaking clients with their insurance needs, providing expert advice and support to help them navigate their policies and options.

Key Responsibilities

• Respond to client inquiries in Italian, providing detailed information about insurance products and services.
• Assist clients with the application and claims process, ensuring a smooth and efficient experience.
• Build strong, trusting relationships with clients by providing personalized guidance based on their unique needs.
• Document client interactions and maintain accurate records in the company's CRM system.
• Collaborate with underwriting and policy teams to ensure client requirements are met effectively.
• Stay informed on industry trends and regulatory changes to provide the best advice to clients.

Requirements

About HSO

HSO Success and Ambition

HSO is a leading global provider of enterprise business solutions and a trusted Microsoft Solutions Partner. Founded in 1987, HSO delivers digital transformation through Microsoft Dynamics 365, Power Platform, Azure, and other Microsoft technologies, helping clients achieve sustainable success.

We combine deep industry expertise with technological innovation to create long-term value for our clients across sectors such as Retail, Manufacturing, Professional Services, Financial Services, and Local Government.

HSO has been voted in the UK’s Top 10 Best Large Companies to Work For for the last three years running and is proud to have been named D365 Finance Microsoft Partner of the Year and finalist for D365 Sales & Marketing.

People join and stay at HSO because we care - about adding value to our customers, delivering what we promise, striving to improve ourselves, being inclusive, and having fun.

The core values that enable us to work so well together also mean our customers want to work with us. We choose to be different from other Microsoft partners. Caring about our people, customers, and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals.

Mercier Consultancy MD is eager to invite applications for the position of German Speaking Customer Service Representatives in the banking industry. This role offers a fantastic opportunity for individuals who are skilled in providing excellent customer support and have a strong interest in financial services. You will be responsible for assisting customers with their banking inquiries and needs, ensuring they receive prompt and professional service in German.

Key Responsibilities

• Respond to customer inquiries regarding banking services, account management, and financial products via phone, email, and chat in German.
• Provide information on account balances, transactions, and banking policies.
• Assist customers in resolving issues related to their accounts and transactions.
• Document all customer interactions accurately in the system.
• Collaborate with other departments to ensure customer concerns are addressed effectively.
• Stay informed about banking regulations and changes in financial products.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

About the Role
We’re seeking a data-led storyteller who can speak to both banks and consumers. You'll own the brand voice, marketing strategy, and GTM efforts without burning the budget.

Key Responsibilities

• Build B2B2C strategies that sell credit through dealers
• Execute compliant performance marketing campaigns
• Create credibility with banking partners and delight end users
• Optimize CAC, channel ROI, and third-party messaging

Requirements

Requirements

• 8+ years in financial services marketing (NOT FMCG or e-commerce)
• UAE credit/lending marketing experience a big plus
• Track record of cost-efficient campaigns at startups
• Masters in Marketing/Digital preferred

Must-Haves

• Ability to market embedded fintech products
• Experience in automotive, rental, or dealer-focused ecosystems

Our client is an innovative fintech scale-up with a flagship enterprise-level data analytics and compliance platform built for banks and financial institutions. Their mission is to empower financial organizations with cutting-edge technology for fraud detection, AML compliance, and risk management across multiple layers of the banking system.

This is a high-impact leadership role offering the chance to shape European expansion and drive sales growth in some of the most competitive and regulated markets in the world.

Role Summary

We are seeking an experienced sales leader to spearhead enterprise sales into European banks and financial institutions. The ideal candidate combines deep financial services expertise, technical acumen, and strong C-suite relationship management skills, with a proven track record of selling complex enterprise technology solutions.

This role requires navigating long B2B sales cycles in highly regulated environments while thriving in a fast-paced startup/scale-up setting.

We are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics, artificial intelligence, and digital technologies to support every stage of the credit and lending lifecycle, remaining at the forefront of fintech innovation.

Our client is a well-funded, early-stage AI company with a bold mission to reinvent wealth management. They are building a unified, AI-native platform to automate the entire wealth management stack, which is one of the largest and most fragmented sectors in financial services. With a $15.5M seed round from top-tier VCs like General Catalyst and Venrock, and a team of just three employees, this is a unique opportunity to join a de-risked company with extensive runway and existing partnerships.

As a Founding AI Engineer, you'll be employee number three and will play a mission-critical role in scaling the company from the ground up. You will own major technical domains and work directly with the founder to establish the core technical foundations. The ability to close the end-to-end process quickly is a key part of the company culture.

You will be responsible for:

• Building core platform components that unify fragmented wealth management tools.
• Designing and building end-to-end AI-powered workflows that automate financial advisor processes.
• Developing multi-agent AI workflows to deliver intelligent financial insights.
• Architecting scalable systems for real-time financial data orchestration.
• Making critical technical decisions with a high degree of autonomy.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do: