Mercier Consultancy MD is excited to announce an opening for a Czech Social Media Content Moderator in our Athens office. This role is essential for overseeing user-generated content across popular social media platforms, ensuring a positive and safe online environment for our Czech-speaking community. As a key member of our moderation team, you will contribute significantly to maintaining community standards and engagement.

Key Responsibilities

• Moderate and assess social media content in Czech to ensure it complies with established community guidelines.
• Engage with users through comments and direct messages, providing timely and supportive responses.
• Identify and report any content that violates community standards or displays inappropriate behavior.
• Analyze community interactions to generate insights that help improve moderation strategies.
• Work in collaboration with marketing and social media teams to enhance engagement and content strategies.
• Stay informed about the latest trends in social media and best practices in content moderation.

Requirements

Mercier Consultancy MD is on the lookout for a skilled Italian Social Media Content Moderator to become an integral part of our team in Athens. In this role, you will play a vital part in managing user-generated content across a variety of social media platforms. Your primary goal will be to ensure a positive and inclusive online environment for our Italian-speaking audience while adhering to community guidelines.

Key Responsibilities

• Moderate and assess social media content in Italian, ensuring compliance with established community standards.
• Engage with users through comments and direct messages, responding in a timely and professional manner.
• Identify and report any content that violates community guidelines or exhibits inappropriate behavior.
• Monitor trends in user interaction to provide actionable insights that can enhance moderation strategies.
• Collaborate with the social media and marketing teams to optimize content strategies and improve user engagement.
• Stay informed on the latest trends and best practices in social media and content moderation.

Requirements

Mercier Consultancy MD is looking for a dedicated German Social Media Content Moderator to join our dynamic team in Athens. This position involves actively managing and moderating user-generated content across various social media platforms. Your role will be key to ensuring a respectful and engaging environment for our German-speaking audience while maintaining compliance with community guidelines.

Key Responsibilities

• Evaluate and moderate social media content in German, ensuring adherence to community standards.
• Respond to comments and direct messages in a timely and professional manner.
• Report any inappropriate content or user behavior to the appropriate teams.
• Analyze interactions and trends to provide insights on user engagement.
• Work closely with marketing and social media teams to enhance community engagement strategies.
• Keep abreast of current trends in social media and content moderation techniques.

Requirements

Mercier Consultancy MD is currently seeking a skilled Danish IT/Customer Support Representative to join our team in Thessaloniki, with a remote working option. This exciting role is designed for individuals who possess a strong technical background alongside excellent customer service skills. You will be instrumental in providing support to our Danish-speaking customers, helping them resolve their IT-related issues and enhancing their overall experience with our services.

Key Responsibilities

• Provide top-tier IT and customer support to Danish-speaking clients via email, phone, and chat.
• Diagnose and troubleshoot IT-related issues, providing timely solutions to customer inquiries.
• Guide customers through the setup and use of services, ensuring they have the information needed to utilize our products effectively.
• Maintain detailed records of customer interactions and technical issues to help improve future support efforts.
• Collaborate with technical teams to escalate complex issues and contribute to service improvements.
• Stay current with product knowledge, updates, and industry trends to offer informed support.

Requirements

Mercier Consultancy MD is looking for a dedicated Danish Customer Support Representative specializing in E-commerce to join our vibrant team in Athens. This role is ideal for enthusiastic individuals who are passionate about delivering exceptional customer service and have a strong command of the Danish language. You will play a crucial role in assisting our Danish-speaking customers, ensuring their e-commerce experience is smooth and satisfying.

Key Responsibilities

• Provide exemplary customer support to Danish-speaking customers via phone, email, and live chat.
• Assist customers with inquiries about orders, product details, and account management.
• Quickly address and resolve customer complaints to enhance satisfaction.
• Document customer interactions and feedback to assist in service improvements.
• Collaborate with internal teams to effectively handle complex customer issues.
• Stay informed about product updates, promotions, and company policies to ensure accurate information is provided to customers.

Requirements

Mercier Consultancy MD is seeking a motivated Czech Customer Support Representative specializing in E-commerce to join our energetic team in Athens. This position is ideal for individuals who are enthusiastic about delivering excellent customer service and have a strong command of the Czech language. You will play a vital role in addressing the needs and concerns of our Czech-speaking customers, ensuring a seamless online shopping experience.

Key Responsibilities

• Provide high-quality customer support to Czech-speaking clients through various communication channels including phone, email, and live chat.
• Assist customers with inquiries regarding product details, order statuses, and account management.
• Effectively resolve complaints and issues to maximize customer satisfaction.
• Maintain accurate records of customer interactions and feedback for improvement purposes.
• Work collaboratively with other departments to address complex customer queries and issues.
• Stay informed about product knowledge, promotions, and updates to deliver accurate information to customers.

Requirements

Mercier Consultancy MD is seeking a skilled Czech Customer Search Engine Consultant to join our vibrant team in Athens. This role is essential for driving our clients’ success through effective search engine optimization strategies. The ideal candidate will demonstrate a strong background in digital marketing, coupled with the ability to communicate proficiently in Czech. You will work closely with clients to enhance their online visibility and ensure they achieve their marketing goals.

Key Responsibilities

• Evaluate client websites to assess search engine performance and provide actionable recommendations for improvements.
• Build and implement tailored SEO strategies that align with each client’s business objectives.
• Perform thorough keyword research and analysis to identify opportunities for ranking enhancement.
• Engage with clients in Czech, understanding their needs and offering expert guidance on SEO practices.
• Monitor and report on clients’ website metrics, making necessary adjustments to strategies based on performance data.
• Remain informed about the latest developments in SEO and digital marketing, applying best practices to client projects.

Requirements

Mercier Consultancy MD is on the lookout for a knowledgeable Croatian Customer Search Engine Consultant to join our Athens team. In this dynamic position, you will play a crucial role in helping clients enhance their online presence through effective search engine strategies. Your expertise in digital marketing and SEO, combined with your ability to communicate fluently in Croatian, will enable you to provide tailored solutions that meet our clients' needs.

Key Responsibilities

• Analyze client websites to assess current search engine performance and identify areas for improvement.
• Develop and implement customized SEO strategies for clients, ensuring alignment with their business objectives.
• Conduct comprehensive keyword research to discover opportunities for higher search rankings.
• Engage with clients in Croatian to understand their goals, address concerns, and provide guidance on SEO initiatives.
• Track and report on website performance metrics, adjusting strategies as needed based on data findings.
• Keep abreast of the latest trends in SEO and digital marketing to offer innovative solutions to clients.

Requirements

The Tech Compliance Data Clerk plays a key role in supporting the DSI technician onboarding process. This position is responsible for accurate data entry, timely communication, and thorough compliance tracking for technicians across multiple Tech Offices. The ideal candidate is detail-oriented, organized, and capable of managing multiple priorities while maintaining clear, consistent communication with both internal teams and external partners.

Success in this role is essential to maintaining the department’s strong reputation, operational efficiency, and overall effectiveness. The Tech Compliance Data Clerk must demonstrate excellent written and verbal communication skills, ensuring information is conveyed clearly, professionally, and with a friendly, approachable tone. This position requires a self-motivated individual who can work independently, stay organized, and remain responsive to the evolving needs of clients, internal teams, compliance requirements, and technician offices in a fast-paced environment. Adherence to company policies and departmental procedures is expected at all times.

The Tech Compliance Data Clerk plays a key role in supporting the DSI technician onboarding process. This position is responsible for accurate data entry, timely communication, and thorough compliance tracking for technicians across multiple Tech Offices. The ideal candidate is detail-oriented, organized, and capable of managing multiple priorities while maintaining clear, consistent communication with both internal teams and external partners.

Success in this role is essential to maintaining the department’s strong reputation, operational efficiency, and overall effectiveness. The Tech Compliance Data Clerk must demonstrate excellent written and verbal communication skills, ensuring information is conveyed clearly, professionally, and with a friendly, approachable tone. This position requires a self-motivated individual who can work independently, stay organized, and remain responsive to the evolving needs of clients, internal teams, compliance requirements, and technician offices in a fast-paced environment. Adherence to company policies and departmental procedures is expected at all times.