Mercier Consultancy MD is excited to present a fantastic opportunity for Italian Speaking Customer Service Representatives in the Finance industry. If you are detailed-oriented and possess a strong resolve to provide exemplary customer service, we want to hear from you! In this role, you will assist clients with their financial inquiries, ensuring they receive the necessary support in navigating financial services and products, all while communicating in Italian.

Key Responsibilities

• Manage customer inquiries regarding financial products and services via phone, email, and chat in Italian.
• Provide accurate information on account balances, transaction history, and product features.
• Assist with the resolution of issues related to accounts, transactions, and payments.
• Document customer interactions thoroughly in the system for future reference.
• Collaborate with internal teams to deliver efficient solutions to customer inquiries.
• Stay updated on financial regulations and product offerings to provide informed assistance.

Requirements

Mercier Consultancy MD is seeking dedicated German Speaking Customer Service Representatives for a rewarding role in the Information Technology (IT) industry. This position is ideal for individuals who have a passion for technology and a commitment to delivering exceptional customer service. As a vital member of our team, you will assist clients with their IT-related inquiries, ensuring a seamless experience.

Key Responsibilities

• Respond to customer inquiries regarding IT products, services, and solutions via phone, email, and chat in German.
• Provide technical support and guidance to clients, troubleshooting issues effectively.
• Assist customers with account management, including subscription services and software installations.
• Document customer interactions and maintain accurate records in our CRM system.
• Work closely with technical support teams to escalate and resolve complex issues.
• Stay updated on the latest IT trends and product offerings to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to offer a rewarding position for German Speaking Customer Service Representatives in the biotechnology industry. This role is ideal for individuals with a passion for science and a strong commitment to delivering outstanding customer support. In this position, you will assist clients in understanding and utilizing our biotechnology products and services, providing essential information and support in German.

Key Responsibilities

• Manage customer inquiries related to biotechnology products and services via phone, email, and chat in German.
• Provide clear explanations of product features, usage instructions, and compliance with industry regulations.
• Assist in troubleshooting technical issues and collaborate with scientific teams for solutions.
• Document all customer interactions accurately and maintain client records in the CRM system.
• Work closely with sales and product development teams to enhance customer experience and satisfaction.
• Stay up-to-date with industry trends and advancements to provide knowledgeable support.

Requirements

Mercier Consultancy MD is pleased to announce a vacancy for German Speaking Customer Service Representatives in the banking industry. This role is ideal for individuals who are detail-oriented, have a strong financial acumen, and are committed to delivering excellent customer service. You will assist clients with their banking inquiries, ensuring they receive timely and accurate information while communicating effectively in German.

Key Responsibilities

• Manage customer inquiries related to banking products and services via phone, email, and chat in German.
• Provide information on account management, loan options, and financial services.
• Assist with transaction inquiries, card activations, and security concerns.
• Resolve customer issues and complaints efficiently while ensuring a high level of satisfaction.
• Document customer interactions accurately and maintain comprehensive records in the CRM system.
• Collaborate with banking teams to address customer needs and enhance service delivery.
• Stay updated on banking regulations and new products to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to offer a position for French Speaking Customer Service Representatives in the banking industry. This role is perfect for individuals who are customer-focused, detail-oriented, and eager to assist clients in managing their banking needs. As a key member of our team, you will provide exceptional service in French, ensuring customers receive the guidance and support they require in a timely and professional manner.

Key Responsibilities

• Respond to customer inquiries regarding banking services, account management, and financial products via phone, email, and chat in French.
• Assist customers with account setup, transaction inquiries, and problem resolution.
• Provide accurate information about banking regulations, fees, and promotions.
• Document customer interactions and maintain detailed records within the CRM system.
• Collaborate with internal departments to facilitate customer requests and resolve issues.
• Stay updated on banking products and services to provide informed recommendations.

Requirements

Mercier Consultancy MD is excited to announce an opening for Dutch Speaking Customer Service Representatives in the finance industry. This role is essential for individuals who are detail-oriented and have a passion for providing excellent service in a dynamic financial environment. As a customer service representative, you will assist clients with their financial inquiries while ensuring accurate and timely responses in Dutch.

Key Responsibilities

• Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in Dutch.
• Provide guidance on financial transactions, investment options, and regulatory compliance.
• Assist in resolving issues related to accounts, payments, and reports.
• Document all customer interactions accurately and maintain comprehensive records.
• Collaborate with financial advisors and other teams to enhance customer experience.
• Stay updated on financial regulations and market trends to provide accurate information to clients.

Requirements

Mercier Consultancy MD is excited to seek Dutch Speaking Customer Service Representatives for the automotive industry. This role presents an exciting opportunity for individuals who are passionate about vehicles and enjoy assisting customers. As a member of our team, you will provide exceptional support to customers navigating their automotive needs, utilizing your Dutch language skills to ensure a seamless experience.

Key Responsibilities

• Manage customer inquiries related to automotive products and services via phone, email, and live chat in Dutch.
• Provide information on vehicle specifications, financing options, and service schedules.
• Assist customers with troubleshooting and resolving product-related issues efficiently.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with sales and service teams to enhance customer satisfaction and retention.
• Stay updated on automotive industry trends and company offerings to provide relevant information.

Requirements

Employment Type: Full-time / Fixed term 3-month Contract
Department: Logistics / Operations

We are seeking a reliable and detail-oriented Logistics and Warehouse Assistant to support the day-to-day operations of our warehouse and logistics functions. The ideal candidate will ensure the efficient handling, storage, and dispatch of goods, while maintaining accurate records and contributing to a safe and organised working environment.

Key Responsibilities:

• Receive, inspect, and store incoming goods and materials

• Pick, pack, and prepare orders for dispatch

• Carry out deliveries to/from suppliers and clients.

• Assist with inventory management and stock control.

• Maintain accurate records of shipments, deliveries, and inventory.

• Operate warehouse equipment (e.g., forklifts, pallet jacks) safely and efficiently

• Coordinate with logistics providers and internal teams to ensure timely deliveries

• Ensure compliance with health and safety regulations

• Keep the warehouse clean, organised, and secure

• Support other logistics and operational tasks as required

Requirements

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥

PeopleCert is seeking a dynamic Product Marketing Associate to join our Language Portfolio team!

As a Product Marketing Associate at LANGUAGECERT, you will support the planning, execution, and analysis of global marketing campaigns that promote our English language qualifications to a diverse international audience, including students, professionals, agents, and institutions. You will work closely with the Marcoms and Digital teams to deliver compelling content, support digital and offline campaigns, and drive engagement across multiple channels. This is a dynamic, hands-on role suited to someone who is highly organised, detail-oriented, and passionate about education, global mobility, and marketing that makes an impact.

Key Responsibilities:

Mercier Consultancy MD is delighted to announce a vacancy for Spanish Speaking Customer Service Representatives in the Aviation industry, based in Sofia. This position offers an exciting opportunity for individuals passionate about aviation and customer service. You will be responsible for providing support to customers in Spanish, helping them navigate their travel inquiries and ensuring a seamless experience.

Key Responsibilities

• Manage customer inquiries regarding flight bookings, cancellations, and changes via phone, email, and chat in Spanish.
• Provide accurate information about airline services, travel regulations, and airport facilities.
• Assist customers with baggage claims, travel complaints, and special requests.
• Document all customer interactions accurately and follow up on pending issues.
• Collaborate with airline and airport teams to resolve customer issues reliably.
• Stay knowledgeable about aviation industry trends and company offerings to provide optimal assistance.

Requirements