Mercier Consultancy MD is thrilled to offer a remarkable opportunity for Dutch Speaking Customer Service Representatives for a prominent German multinational corporation. This role is ideal for individuals who are passionate about providing top-quality customer service and interested in working within a global environment. As a representative, you will assist customers with inquiries and deliver exceptional support in Dutch.

Key Responsibilities

• Manage customer inquiries related to products and services via phone, email, and chat in Dutch.
• Provide detailed information about product features, pricing, and company policies.
• Assist customers with order processing, changes, and cancellations.
• Resolve customer complaints and issues efficiently, ensuring a high level of satisfaction.
• Document customer interactions accurately in the CRM system for future reference and analysis.
• Collaborate with various departments to provide informed and timely responses to inquiries.
• Stay updated on company products, services, and industry trends to best support customers.

Requirements

Mercier Consultancy MD is excited to offer an incredible opportunity for Slovenian Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who are detail-oriented and have a passion for helping customers manage their financial needs. As a customer service representative, you will provide vital support to clients while delivering exceptional service in Slovenian.

Key Responsibilities

• Assist customers with inquiries regarding financial products, account management, and transactions via phone, email, and live chat in Slovenian.
• Provide clear and accurate information about services, regulations, and account status.
• Help customers with account issues, changes, and troubleshooting as needed.
• Document all customer interactions accurately in the CRM system for tracking and reporting.
• Collaborate with finance and compliance teams to ensure customer needs are met in accordance with regulations.
• Stay informed about financial products, market trends, and company policies to offer the best assistance.

Requirements

We are looking for a Junior Chartering/S&P Professional to join our Commercial team. This role is designed for a recent graduate who is eager to learn, grow, and build a long-term career in the shipping industry.

What You’ll Do

• Rotate across key departement’s segments: container & dry bulk post-fixing, S&P, newbuildings, bunkering, market intelligence, and more
• Learn directly from experienced industry professionals
• Gradually take responsibility for part of our fleet’s day-to-day operations
• Develop essential skills in negotiation and interpersonal communication

Requirements

What We’re Looking For

• University degree in Shipping (or related field)
• 1–3 years of relevant experience (preferred, not required)
• Fluency in English
• Military obligations completed
• Ambitious, fast learner, and detail-oriented
• Strong communication and teamwork skills

This is a unique opportunity to grow within a leading commercial team, with structured training, gradual responsibility, and clear career development into a trusted commercial representative of the company.

Benefits

We offer:

InfyStrat is seeking a detail-oriented Software Tester to join our quality assurance team. In this role, you will be responsible for validating the functionality and performance of our software applications through comprehensive testing practices. You will work closely with developers and project managers to design and execute test cases, identify defects, and ensure that our software meets the highest quality standards. The ideal candidate will possess a strong understanding of software testing principles, excellent problem-solving skills, and a commitment to delivering high-quality results. At InfyStrat, we prioritize quality and customer satisfaction, and your role will be crucial in helping us achieve our objectives. If you are passionate about software quality and looking for an opportunity to grow within a collaborative environment, we encourage you to apply.

Mercier Consultancy MD is delighted to present a fantastic opportunity for Polish Speaking Customer Service Representatives in the Food & Beverage industry. This role is perfect for individuals who are passionate about customer service and the culinary world. As part of our dedicated team, you will assist customers with inquiries regarding food and beverage products, ensuring they receive the best service possible in Polish.

Key Responsibilities

• Handle customer inquiries about food and beverage products, pricing, and availability via phone, email, and chat in Polish.
• Provide information on product ingredients, nutritional values, and dietary options.
• Assist customers with order placements, changes, and issue resolutions.
• Maintain accurate documentation of customer interactions and transactions in our CRM system.
• Collaborate with other teams to ensure timely delivery of products and services.
• Stay informed about industry trends and product offerings to provide relevant information.

Requirements

Mercier Consultancy MD is proud to offer a rewarding opportunity for Polish Speaking Customer Service Representatives in the Banking industry. This position is ideal for individuals who have a strong interest in financial services and a commitment to providing excellent customer support. As a representative, you will assist clients in navigating their banking inquiries and ensure a seamless experience in Polish.

Key Responsibilities

• Manage customer inquiries related to banking services, accounts, loans, and transactions via phone, email, and chat in Polish.
• Provide detailed information on banking products, policies, and procedures to customers.
• Assist customers with account management, including opening and closing accounts, as well as handling any issues they may face.
• Resolve customer complaints and queries promptly to ensure satisfaction and retention.
• Carefully document all customer interactions and maintain up-to-date records in the CRM system.
• Collaborate with internal teams to enhance service delivery and customer experience.
• Stay informed on banking regulations, policies, and industry trends to assist customers effectively.

Requirements

Mercier Consultancy MD is pleased to announce an opening for Danish Speaking Customer Service Representatives in the automotive industry. This role is an excellent opportunity for individuals who are enthusiastic about automobiles and customer service. As a representative, you will assist customers with their inquiries related to automotive products and services, ensuring they receive the best support in their native language.

Key Responsibilities

• Handle customer inquiries related to automotive services, vehicle features, and maintenance via phone, email, and chat in Danish.
• Provide accurate and detailed information about products, pricing, and service options.
• Assist customers in troubleshooting issues and coordinating service appointments.
• Document all customer interactions and maintain records in the CRM system.
• Work closely with sales and technical teams to resolve customer issues effectively.
• Stay current on automotive trends and product updates to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Spanish Speaking Customer Service Representatives in the healthcare industry! This position offers a unique opportunity for individuals who are passionate about customer service and eager to support patients and healthcare providers. As a representative, you will assist customers in navigating their healthcare inquiries and services, ensuring they receive accurate and helpful information in Spanish.

Key Responsibilities

• Respond to customer inquiries related to healthcare services, insurance options, and patient support via phone, email, and chat in Spanish.
• Assist patients in understanding their benefits, scheduling appointments, and accessing medical information.
• Resolve customer concerns and complaints promptly, maintaining a high standard of customer care.
• Document all customer interactions and ensure accurate record-keeping in the system.
• Collaborate with healthcare professionals and administrative staff to enhance the service experience.
• Stay updated on healthcare policies and products to provide relevant information to clients.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Italian Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and dedicated to providing outstanding customer support. As a representative, you will engage with clients in Italian, assisting them with their telecommunications inquiries and ensuring exceptional service throughout their experience.

Key Responsibilities

• Manage customer inquiries related to telecommunications services, including plans, devices, and technical support via phone, email, and chat in Italian.
• Assist customers with account setups, billing questions, and service modifications.
• Provide accurate information regarding product features, promotions, and service availability.
• Resolve customer complaints and technical issues efficiently to ensure satisfaction.
• Document all customer interactions accurately in the CRM system for quality assurance.
• Collaborate with internal teams to enhance service delivery and address customer needs.
• Stay informed about new products, services, and telecommunications trends to better assist customers.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for Italian Speaking Customer Service Representatives in the Finance industry. If you are detailed-oriented and possess a strong resolve to provide exemplary customer service, we want to hear from you! In this role, you will assist clients with their financial inquiries, ensuring they receive the necessary support in navigating financial services and products, all while communicating in Italian.

Key Responsibilities

• Manage customer inquiries regarding financial products and services via phone, email, and chat in Italian.
• Provide accurate information on account balances, transaction history, and product features.
• Assist with the resolution of issues related to accounts, transactions, and payments.
• Document customer interactions thoroughly in the system for future reference.
• Collaborate with internal teams to deliver efficient solutions to customer inquiries.
• Stay updated on financial regulations and product offerings to provide informed assistance.

Requirements