Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Mercier Consultancy MD is pleased to present an exciting opportunity for Polish Speaking Customer Service Representatives for an Automotive Company in Greece. This role is perfect for individuals who are passionate about the automotive industry and committed to delivering exceptional customer service. As part of our team, you will assist customers in Polish, helping them with their inquiries related to automotive products and services.

Key Responsibilities

• Handle customer inquiries about automotive products, services, and specifications via phone, email, and chat in Polish.
• Provide customers with accurate information regarding vehicle options, pricing, and financing solutions.
• Assist with scheduling service appointments and addressing any service-related concerns.
• Resolve customer complaints and ensure satisfaction with a proactive approach.
• Document all customer interactions accurately in the CRM system for efficient follow-up.
• Collaborate with internal teams to ensure seamless service delivery and timely responses to customer needs.
• Stay updated on the latest automotive trends and innovations to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is thrilled to announce exciting Italian speaking job opportunities in Greece! We are seeking passionate individuals who are eager to start a new adventure in a vibrant environment with a fully paid relocation package. This role is ideal for those looking to enhance their career while enjoying the beautiful culture and lifestyle Greece has to offer.

Key Responsibilities

• Provide comprehensive support for Italian-speaking clients through various channels, including phone, email, and live chat.
• Assist customers with inquiries, service-related questions, and product information to enhance their experience.
• Document all customer interactions accurately in our CRM system to maintain quality service standards.
• Resolve customer complaints and issues efficiently while ensuring satisfaction.
• Collaborate with internal teams to improve processes and enhance overall customer experience.
• Keep abreast of company offerings, policies, and industry trends to provide informed assistance to clients.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Italian Speaking Customer Service Representatives at a leading telecommunications company, with the workplace located in beautiful Greece. This role is perfect for individuals who are passionate about technology and communication and are eager to provide top-notch support to customers in Italian.

Key Responsibilities

• Handle customer inquiries related to telecommunications products, services, and technical support via phone, email, and chat in Italian.
• Provide detailed information about services, plans, and troubleshooting procedures.
• Assist customers with account management, bill inquiries, and service changes.
• Resolve customer complaints and issues efficiently to maintain high customer satisfaction.
• Document all interactions accurately in the CRM system for monitoring and follow-up.
• Collaborate with technical teams to resolve complex customer inquiries and enhance service delivery.
• Stay informed about the latest telecommunications trends and company updates to provide relevant assistance.

Requirements

Mercier Consultancy MD is pleased to present an exciting opportunity for Italian Speaking Customer Service Representatives within a Logistics & Courier Company, located in beautiful Greece. This role is perfect for individuals who are passionate about logistics and providing exceptional customer service. As a representative, you will communicate with clients in Italian, assisting them with various inquiries related to shipping and courier services.

Key Responsibilities

• Handle customer inquiries regarding shipping rates, delivery times, and service options via phone, email, and chat in Italian.
• Provide detailed information about logistics processes and assist customers in tracking their shipments.
• Manage the resolution of customer complaints and issues to ensure a high level of service satisfaction.
• Document all customer interactions accurately in the CRM system to maintain comprehensive records.
• Collaborate with the logistics team to ensure timely and effective service delivery.
• Stay informed about the latest shipping regulations and market trends to assist customers accurately.
• Promote additional services and solutions to enhance customer experiences.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for Italian Speaking Customer Service Representatives for an Online Marketplace, with work based in Greece. This role is perfect for individuals who are enthusiastic about e-commerce and customer service. As a representative, you will assist customers in Italian, helping them navigate our online platform, resolve inquiries, and enhance their shopping experience.

Key Responsibilities

• Handle customer inquiries regarding products, orders, and services through phone, email, and live chat in Italian.
• Assist customers with account management, order placement, and payment issues.
• Resolve complaints and provide solutions to ensure a positive customer experience.
• Document all customer interactions accurately in our Customer Relationship Management (CRM) system.
• Work collaboratively with internal teams to ensure customer satisfaction and streamline processes.
• Stay updated on product offerings, promotions, and marketplace policies to provide accurate information.

Requirements

Mercier Consultancy MD is thrilled to present a remote opportunity for Italian Speaking Customer Service Representatives for an Online Bank. This role is perfect for individuals who enjoy providing exceptional customer service in the banking sector while working from the comfort of their own home in Greece. You will assist clients with their banking inquiries and assist them with various banking services in Italian.

Key Responsibilities

• Handle customer inquiries regarding online banking services, account management, and transactions via phone, email, and live chat in Italian.
• Provide comprehensive support for account issues, payment inquiries, and banking regulations.
• Guide customers through online banking features and assist with technical issues.
• Document all customer interactions accurately in the CRM system.
• Collaborate with internal teams to ensure timely resolution of customer issues and enhance customer satisfaction.
• Stay updated on banking products, policies, and relevant industry changes to provide informed assistance.

Requirements

Mercier Consultancy MD is pleased to offer an exciting opportunity for Italian Speaking Customer Service Representatives for a leading Food Delivery Platform, with the chance to work in beautiful Greece. This position is perfect for individuals who have a passion for food and exceptional customer service skills. As a member of our customer service team, you will assist Italian-speaking customers in navigating their orders and inquiries seamlessly.

Key Responsibilities

• Manage customer inquiries regarding food orders, delivery schedules, and service-related questions via phone, email, and chat in Italian.
• Provide detailed information about menu items, promotions, and delivery options.
• Assist customers in troubleshooting issues with their orders and ensure prompt resolutions.
• Resolve complaints in a professional and courteous manner, aiming to enhance customer satisfaction.
• Document all customer interactions accurately in the CRM system for effective follow-up.
• Collaborate with delivery personnel and kitchen staff to ensure seamless service delivery.
• Stay informed about food and beverage trends to better assist customers and offer suggestions.

Requirements