Join Mercier Consultancy MD as a Swedish Business Developer in the Travel Industry and immerse yourself in the vibrant culture of Athens! This exciting opportunity is perfect for individuals with a passion for travel and a drive to create innovative business solutions within the travel sector. In this role, you will play a crucial part in expanding our client base and promoting our services to Swedish-speaking clients.

Key Responsibilities

• Identify and establish relationships with potential clients in the travel industry across Swedish-speaking markets.
• Develop and implement effective business development strategies to promote our travel services and solutions.
• Engage with clients to understand their specific travel needs and tailor solutions that enhance their experiences.
• Conduct market research to stay informed about industry trends, competitor activity, and customer preferences.
• Prepare and deliver compelling sales presentations that effectively communicate the value of our offerings.
• Collaborate with internal teams to ensure seamless service delivery and support for clients.
• Achieve and exceed sales targets, contributing to the overall success of the company.

Requirements

Mercier Consultancy MD is on the lookout for a committed Flemish Customer Experience Representative to work remotely from Greece. This position offers the opportunity to connect with clients from the comfort of your own home while ensuring they receive the highest level of service. The ideal candidate will be fluent in Flemish and passionate about creating positive customer experiences.

Key Responsibilities

• Communicate effectively with customers via phone, email, and chat in Flemish to resolve inquiries and concerns.
• Deliver exceptional service by understanding customer needs and providing tailored solutions.
• Manage customer complaints gracefully, ensuring quick resolution and maintaining satisfaction.
• Accurately document all customer interactions in our system for enhanced service and follow-up.
• Work collaboratively with team members to continuously improve service quality and customer satisfaction.
• Maintain a current understanding of all products and services to better assist customers.

Requirements

Mercier Consultancy MD is seeking a skilled Czech Customer Search Engine Consultant to join our vibrant team in Athens. This role is essential for driving our clients’ success through effective search engine optimization strategies. The ideal candidate will demonstrate a strong background in digital marketing, coupled with the ability to communicate proficiently in Czech. You will work closely with clients to enhance their online visibility and ensure they achieve their marketing goals.

Key Responsibilities

• Evaluate client websites to assess search engine performance and provide actionable recommendations for improvements.
• Build and implement tailored SEO strategies that align with each client’s business objectives.
• Perform thorough keyword research and analysis to identify opportunities for ranking enhancement.
• Engage with clients in Czech, understanding their needs and offering expert guidance on SEO practices.
• Monitor and report on clients’ website metrics, making necessary adjustments to strategies based on performance data.
• Remain informed about the latest developments in SEO and digital marketing, applying best practices to client projects.

Requirements

Mercier Consultancy MD is on the lookout for a knowledgeable Croatian Customer Search Engine Consultant to join our Athens team. In this dynamic position, you will play a crucial role in helping clients enhance their online presence through effective search engine strategies. Your expertise in digital marketing and SEO, combined with your ability to communicate fluently in Croatian, will enable you to provide tailored solutions that meet our clients' needs.

Key Responsibilities

• Analyze client websites to assess current search engine performance and identify areas for improvement.
• Develop and implement customized SEO strategies for clients, ensuring alignment with their business objectives.
• Conduct comprehensive keyword research to discover opportunities for higher search rankings.
• Engage with clients in Croatian to understand their goals, address concerns, and provide guidance on SEO initiatives.
• Track and report on website performance metrics, adjusting strategies as needed based on data findings.
• Keep abreast of the latest trends in SEO and digital marketing to offer innovative solutions to clients.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for someone with a good blend of Market Access skills and a data analytics background. If you are passionate to work on unstructured business problems that can be solved using data, we would like to talk to you.

RESPONSIBILITIES:

We are currently seeking a proven Director to manage and grow our government sales vertical specifically focused on State & Local government agencies. 

The State & Local Director role demands a strong and proven track record in seeking out and building relationships with end users, consultants, architects, general contractors, contract vehicle holders and industry influencers. In addition to building and executing on a sound goto market strategy, while managing a team of business development managers. The ideal candidate must bring a high level of business expertise, technical knowledge and/or education, an established end-user contact list, and resourcefulness to facilitate a strong business development process that leads to new projects and opportunities. This involves engaging with internal/external customers and identifying and analyzing new opportunities - whether known or not. Responsibilities include acquiring new projects within State & Local Government Agencies in the United States and Canada. The individual in this position is responsible for developing pipelines, qualifying opportunities, boosting revenue individually, managing and mentoring a team of State & Local Business Development managers.

We are currently seeking a Business Development Manager to support our Government sales vertical specifically focused on State & Local government agencies. 

The State and Local Business Development role demands a strong and proven track record in seeking out and building relationships with end users, consultants, architects, general contractors, contract vehicle holders and industry influencers. The ideal candidate must bring a high level of business expertise, technical knowledge and/or education, an established end-user contact list, and resourcefulness to facilitate a strong business development process that leads to new projects and opportunities. This involves engaging with internal/external customers and identifying and analyzing new opportunities - whether known or not. Responsibilities include acquiring new projects within State & Local Government Agencies in the United States and Canada. The individual in this position is responsible for developing pipelines, qualifying opportunities, and boosting revenue.

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

• Deliver outstanding customer support via chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Deliver outstanding customer support via phone calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Spanish Sales Representative to join a leading software company based in the vibrant city of Athens, Greece. This role is perfect for energetic and results-driven individuals who are fluent in Spanish and have a passion for technology and sales. As a Sales Representative, you will be integral in promoting innovative software solutions to a diverse clientele, helping them enhance their businesses through technology.

Key Responsibilities

• Identify and develop relationships with potential clients through various outreach methods including calls, emails, and networking.
• Effectively communicate the features and benefits of the software products, guiding customers to make informed decisions.
• Achieve and exceed individual sales targets while contributing to the overall team success.
• Keep abreast of industry trends and competitor actions to adjust sales strategies accordingly.
• Work cross-functionally with marketing and customer support teams to provide an excellent customer experience.
• Participate in continuous training to ensure up-to-date knowledge of products and market developments.

Requirements