Portuguese Speaking Customer Service for Consumer Electronics Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce a position for Portuguese Speaking Customer Service Representatives for a leading Consumer Electronics Company in Greece. This opportunity is perfect for individuals who are enthusiastic about technology and enjoy providing excellent customer service. As a customer service representative, you will assist clients in Portuguese, helping them with inquiries regarding consumer electronics products and services.
Key Responsibilities
- Handle customer inquiries related to consumer electronics products, including specifications, troubleshooting, and warranty information via phone, email, and chat in Portuguese.
- Assist customers with order placements, returns, and modifications while ensuring a smooth customer experience.
- Provide troubleshooting assistance and technical support for electronic devices.
- Document all customer interactions accurately within the CRM system.
- Collaborate with technical support and product teams to relay customer feedback and enhance service delivery.
- Stay informed about new products, trends, and updates within the consumer electronics industry.
Requirements