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Lithuanian Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Lithuanian Speaking Customer Service Representatives in the Social Media industry. This is an exciting opportunity for individuals who are passionate about digital communication and social media platforms. In this role, you will support users by addressing their inquiries and providing solutions in Lithuanian, ensuring a positive experience across our social media channels.


Key Responsibilities

  • Manage customer inquiries regarding social media platform features, policies, and troubleshooting via phone, email, and chat in Lithuanian.
  • Assist users with account settings, privacy concerns, and content management.
  • Provide timely updates on platform changes, trends, and new features.
  • Resolve user complaints and issues with a focus on delivering exceptional customer satisfaction.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with cross-functional teams to improve user experience and address issues.
  • Stay informed about the latest social media developments and best practices to provide relevant guidance.

Requirements

Job Skills

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Estonian Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Estonian Speaking Customer Service Representatives in the Social Media industry. This role is ideal for individuals who are passionate about social platforms and enjoy helping users navigate their experiences. As a customer service representative, you will engage with clients in Estonian, assisting them with inquiries and ensuring a positive user experience on our social media platforms.


Key Responsibilities

  • Manage customer inquiries related to social media features, account management, and content guidelines via phone, email, and live chat in Estonian.
  • Assist users with account setup, security concerns, and troubleshooting issues.
  • Provide information on platform features, updates, and community standards.
  • Resolve complaints and feedback efficiently, ensuring customer satisfaction.
  • Document all customer interactions accurately and maintain organized records in the CRM system.
  • Collaborate with other teams to improve user experience and address frequent issues.
  • Stay informed about social media trends and platform updates to provide current information to users.

Requirements

Job Skills

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Serbian Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Serbian Speaking Customer Service Representatives in the Social Media industry. This role is perfect for individuals who are passionate about social media platforms and enjoy helping users navigate their features. As a customer service representative, you will assist clients in Serbian, ensuring they receive the support they need to fully engage with their social media experiences.


Key Responsibilities

  • Provide exceptional customer support by addressing inquiries related to account management, features, and troubleshooting of social media services via phone, email, and chat in Serbian.
  • Assist users with onboarding processes, privacy settings, and content moderation issues.
  • Resolve customer complaints and concerns in a timely and efficient manner.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with technical teams to address user issues and enhance the customer experience.
  • Stay informed about the latest trends in social media and company offerings to provide informed assistance.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Norwegian Speaking Customer Service Representatives in the fast-paced Social Media industry. This role is ideal for individuals who are enthusiastic about social media and are dedicated to providing exceptional service to users navigating our platforms. As a part of our team, you will assist customers in addressing their inquiries, enhancing their social media experience, and resolving any issues they may encounter.


Key Responsibilities

  • Manage customer inquiries related to social media platform features, account management, and community guidelines via phone, email, and chat in Norwegian.
  • Provide assistance with account setup, content management, and privacy settings.
  • Resolve customer issues related to platform usage and troubleshooting technical problems.
  • Document customer interactions accurately to improve service quality and user experience.
  • Collaborate with product and technical teams to ensure timely resolution of customer issues.
  • Stay updated on social media trends and platform changes to provide relevant support.

Requirements

Job Skills

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Dutch Speaking Customer Service For A Publicly Traded Social Media Company

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Dutch Speaking Customer Service Representatives for a publicly traded social media company. If you are passionate about social media and enjoy engaging with users to enhance their experience, this role is for you. In this dynamic position, you will be the first point of contact for users, providing support and information while helping to foster a positive online community.


Key Responsibilities

  • Assist users with inquiries related to platform features, account management, and community guidelines via phone, email, and chat in Dutch.
  • Provide troubleshooting support for technical issues and guide users on best practices.
  • Engage with users in a friendly and informative manner, ensuring a positive experience.
  • Document user interactions accurately in the CRM system for future reference.
  • Collaborate with community managers and product teams to address user feedback and improve the platform.
  • Stay current on platform updates and industry trends to effectively assist users.

Requirements

Job Skills

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Spanish Speaking Social Media Content Moderators - Athens

posted by: spj_bot

Mercier Consultancy MD is looking for enthusiastic Spanish Speaking Social Media Content Moderators to join our vibrant team in Athens. In this role, you will be responsible for monitoring and managing user-generated content across various social media platforms, ensuring that all interactions align with community guidelines and brand standards. You will play a critical role in fostering a positive online environment for our Spanish-speaking audience.


Key Responsibilities

  • Review and moderate social media content in Spanish, ensuring compliance with community guidelines and policies.
  • Engage with users by responding to comments and messages in a timely and professional manner.
  • Identify inappropriate content or behavior and escalate issues to the appropriate teams as needed.
  • Analyze content trends and user engagement to provide insights into community interactions.
  • Collaborate with marketing and social media teams to enhance content strategies and promote community growth.
  • Stay updated on the latest social media trends, tools, and best practices.

Requirements

Job Skills

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Slovak Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Slovak Speaking Customer Service Representatives in the Social Media industry. This role is perfect for individuals who are passionate about social media platforms and enjoy helping users navigate their features. As a customer service representative, you will engage with clients in Slovak, providing support and ensuring they have a positive experience while using our services.


Key Responsibilities

  • Manage customer inquiries related to social media accounts, features, and content management via phone, email, and chat in Slovak.
  • Assist users with account setup, privacy settings, and troubleshooting issues.
  • Provide information and guidance on platform policies, community guidelines, and best practices.
  • Resolve user complaints and technical issues effectively to maintain high customer satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with internal teams to improve user experience and address feedback.
  • Stay informed about social media trends and platform updates to assist users effectively.

Requirements

Job Skills

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Latvian Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a unique opportunity for Latvian Speaking Customer Service Representatives in the rapidly evolving Social Media industry. This role is perfect for individuals who are passionate about online communication and helping users maximize their social media experience. As a representative, you will provide support and guidance to users, ensuring they have a positive and engaging experience on our platforms.


Key Responsibilities

  • Assist users with inquiries related to social media accounts, features, and functionalities via phone, email, and live chat in Latvian.
  • Guidance on best practices for content creation, engagement, and utilizing platform tools effectively.
  • Resolve account issues, including login problems, account suspensions, and content violations.
  • Document customer interactions accurately in the customer relationship management (CRM) system.
  • Collaborate with marketing and technical teams to provide customers with updated information and support.
  • Stay informed about the latest social media trends and platform updates to better assist users.

Requirements

Job Skills

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Swedish Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for Swedish Speaking Customer Service Representatives within the rapidly evolving Social Media industry. This role is perfect for individuals who are passionate about social media platforms and are dedicated to providing exceptional customer support. In this position, you will assist users in navigating their inquiries, resolving issues, and ensuring a seamless experience as they engage with our services.


Key Responsibilities

  • Handle customer inquiries and support requests related to social media platforms via phone, email, and chat in Swedish.
  • Assist users with account management, privacy settings, and feature usage.
  • Resolve technical issues and provide guidance on troubleshooting steps.
  • Document all customer interactions accurately to maintain comprehensive records.
  • Collaborate with product and technical teams to escalate and resolve complex issues.
  • Stay updated on social media trends and platform updates to provide current information to users.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an excellent opportunity for Slovenian Speaking Customer Service Representatives in the dynamic Social Media industry. If you possess a passion for social media and enjoy engaging with customers, this role is tailored for you. You will be responsible for assisting users with their inquiries and providing outstanding support while communicating effectively in Slovenian.


Key Responsibilities

  • Handle customer inquiries regarding social media platform features, accounts, and general support via phone, email, and chat in Slovenian.
  • Assist users with account management, content moderation, and troubleshooting common issues.
  • Provide information about platform policies, security, and user safety practices.
  • Resolve user complaints and technical issues promptly to ensure a positive experience.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with internal teams to enhance user experience and address feedback.
  • Stay up-to-date with platform updates, trends, and industry changes to inform users effectively.

Requirements

Job Skills

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