Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Customer Support Representative specializing in the Automotive Industry, with a remote work option in Greece. Join our dynamic team and help us deliver exceptional service to our Dutch-speaking clients in the automotive sector while enjoying the beauty and culture of Greece.

Key Responsibilities

• Provide expert customer support to Dutch-speaking clients in the automotive industry through various channels, including phone, email, and chat.
• Address inquiries related to automotive products, services, and policies accurately and professionally.
• Effectively resolve customer complaints and issues, ensuring a high level of satisfaction.
• Maintain detailed records of customer interactions within our CRM system.
• Collaborate with internal teams to deliver comprehensive solutions and improve overall customer experience.
• Stay updated on automotive industry trends and product knowledge to provide informed assistance.

Requirements

Join our innovative team at Mercier Consultancy MD as a Danish Travel Consultant with Hospitality Experience, and take your career to the next level while enjoying the beauty of Greece! This remote opportunity allows you to leverage your hospitality background to provide exceptional travel consultancy services to Danish-speaking clients from the comfort of your home or in the picturesque Greek surroundings.

Responsibilities

• Assist Danish-speaking clients with their travel inquiries through various communication channels including phone, email, and chat.
• Utilize your hospitality experience to provide tailored advice on destinations, accommodations, and travel experiences.
• Create personalized travel itineraries that reflect clients’ preferences and ensure memorable experiences.
• Manage customer complaints and concerns promptly, demonstrating superior customer service abilities.
• Document client interactions and preferences in our CRM system for effective follow-up and personalized service.
• Stay updated with travel industry trends and destination highlights to better assist clients in their planning processes.

Requirements

Mercier Consultancy MD is on the lookout for a passionate Danish Customer Support Representative for our online store, offering a remote position based in Greece. If you thrive in a customer-focused environment and have a knack for solving problems, this role is perfect for you. You will be responsible for supporting our Danish-speaking customers and ensuring they receive an outstanding shopping experience.

Key Responsibilities

• Deliver excellent customer support to Danish-speaking clients through different communication channels, including phone, email, and chat.
• Assist customers with inquiries regarding order status, product information, and user accounts.
• Quickly and effectively resolve customer complaints and issues to optimize their shopping experience.
• Maintain comprehensive records of customer interactions and feedback for future reference.
• Collaborate with other teams to resolve complex customer issues when necessary.
• Stay informed about new products, promotions, and policy updates to provide accurate information to customers.

Requirements

Job Title: Senior Business Development Manager
Location: Aberdeen Preferred, Glasgow considerable  
Reporting Line: Reports directly to Chief Commercial Officer
Department: Heads Business Development Department within the Commercial Team

Role Overview:
We are seeking an experienced Senior Business Development Manager to lead our Business Development Department within the Commercial Team. This pivotal role will drive strategic growth, manage key client relationships, and oversee a team of Business Development Managers.

Key Responsibilities:

• Lead and manage the Business Development Department, overseeing all BDMs
• Develop and execute BD strategy aligned with company objectives
• Manage BD stakeholders and deliverables across multiple projects
• Oversee end-to-end BD pipeline and client relationship management
• Identify new business opportunities and drive revenue growth
• Provide leadership, mentorship, and performance management for the BD team
• Collaborate with senior leadership to align BD initiatives with commercial goals
• Ensure compliance with industry standards and company policies

Requirements

Essential Qualifications & Experience:

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. 
 

Position Overview:

• Job Title:Leasing Consultant
• Salary: $21.00 - $25.00 per hour, depending on qualifications, education, and prior experience
• Bonus: Leasing and renewal bonuses *bonuses are subject to change based on eligibility and criteria*
• Schedule: Friday - Tuesday
• Explore Hangar 128 Apartments: https://www.hangaripgliving.com/
  

Position Summary:

Mercier Consultancy MD is seeking a dedicated Swedish Customer Support Representative specializing in E-commerce to join our dynamic team in Athens. This role offers an exciting opportunity for individuals passionate about delivering exceptional customer service in the e-commerce sector. As a key member of our customer support team, you will engage with Swedish-speaking customers, ensuring their inquiries and issues are addressed promptly and effectively.

Key Responsibilities

• Provide top-notch customer support to Swedish-speaking clients across multiple platforms, including phone, email, and chat.
• Support customers with e-commerce operations, including order inquiries, product details, and account management.
• Quickly resolve customer concerns while ensuring a positive experience.
• Record customer interactions and feedback, contributing to our ongoing improvement initiatives.
• Collaborate with other departments to manage and resolve intricate issues when needed.
• Keep informed about product updates, promotions, and changes in company policy.

Requirements

Mercier Consultancy MD is pleased to announce an opening for Italian Speaking Customer Service Representatives for a renowned Financial Services Company based in Greece. This role is ideal for individuals who are passionate about finance and dedicated to delivering exceptional customer service. As a representative, you will engage with clients in Italian, assisting them with inquiries related to financial products, services, and transactions.

Key Responsibilities

• Manage incoming customer inquiries related to financial services, including account management, investment options, and general banking queries via phone, email, and chat in Italian.
• Provide accurate information about financial products, promotions, and compliance requirements.
• Assist customers with issue resolution, transactions, and account-related questions.
• Document all customer interactions and inquiries accurately in the CRM system for record-keeping.
• Collaborate with internal teams to improve service delivery and client satisfaction.
• Stay informed about financial market trends and company offerings to provide relevant advice to customers.

Requirements

Join the innovative team at Mercier Consultancy MD as an Estonian Customer Support Representative specializing in E-commerce located in Athens. This role is perfect for individuals who are passionate about e-commerce and customer service, with a strong command of the Estonian language. You will be the first point of contact for our Estonian-speaking customers, ensuring they receive the highest level of service and support.

Key Responsibilities

• Provide outstanding customer support to Estonian-speaking clients through various channels, including phone, email, and live chat.
• Assist customers with inquiries related to e-commerce orders, product information, and account management.
• Resolve customer issues efficiently while maintaining high levels of satisfaction.
• Document customer interactions and feedback for continuous improvement.
• Work closely with internal teams to address and escalate complex issues when necessary.
• Stay up-to-date on industry trends and company policy changes to provide accurate information.

Requirements

The Veterans Health Administration (VHA) Office of Geriatrics and Extended Care (GEC), Veteran Directed Care (VDC) Program is currently implemented at all Department of Veterans Affairs Medical Centers (VAMC). The VDC program provides Veteran-centric services in a sustainable manner and to assist in re-balancing VHA’s investment in Long Term Services and Supports (LTSS), made possible by shifting resources from nursing homes to home and community-based services.

The Program Manager is responsible for the planning, development, implementation, direction, evaluation and continuous improvement of the assigned project. The incumbent oversees both operational and administrative components to ensure that the project is in compliance with VHA policies, directives, and performance metrics.

We are looking for a dynamic and motivated professional to join our team in a role that combines marketing responsibilities with direct customer interaction. If you are a creative and organized person that loves technology and people, this is a great opportunity to grow within an international environment.

Key Responsibilities

• Manage and update the company’s website, social media pages, and marketing content, ensuring alignment with HQ and adapting messages to different target audiences.
• Coordinate with external advertising agencies and partners to implement marketing campaigns.
• Organize, promote, and support the company’s participation in conferences, presentations, and events, including those hosted in the showroom.
• Welcome and consult showroom visitors, providing functional guidance on products and registering leads in the CRM system for follow-up.
• Ensure the smooth daily operation of the showroom and contribute to improving the overall customer experience.
• Monitor and report on marketing activities and showroom interactions.

Requirements

Skills & Competencies

• Strong analytical thinking and organizational skills
• Excellent interpersonal and communication abilities
• Good argumentation skills
• Proficient in social media and internet tools