Mercier Consultancy MD is excited to announce a vacancy for a Czech Speaking Digital Trust and Safety Specialist. In this significant role, you will be responsible for ensuring a secure online environment for our users by monitoring content, managing safety concerns, and enforcing digital safety policies effectively.

Key Responsibilities

• Continuously monitor user-generated content and interactions to identify and address any breaches of community standards.
• Conduct in-depth investigations into reported safety incidents and evaluate evidence to recommend appropriate actions.
• Collaborate with a variety of teams to develop and refine safety policies that enhance user trust and safety.
• Create detailed reports on safety incidents, patterns, and recommendations for senior management.
• Keep up-to-date with emerging trends and challenges in digital safety to proactively adjust protocols.
• Engage with users to promote awareness of safety practices and educate them about potential risks.

Requirements

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

As a Bilingual Inside Sales Specialist, you’ll be at the heart of Financeit’s merchant network, connecting with business owners, finance managers, and sales teams across Canada who use our platform to turn big purchases into easy monthly payments. You’ll reignite relationships with inactive merchants, coach active ones to level up their sales, and help them make financing a seamless part of their customer experience.

In this bilingual role, you’ll communicate with merchants in both English and French, ensuring every interaction feels seamless, professional, and engaging.

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

As a Bilingual Inside Sales Specialist, you’ll be at the heart of Financeit’s merchant network, connecting with business owners, finance managers, and sales teams across Canada who use our platform to turn big purchases into easy monthly payments. You’ll reignite relationships with inactive merchants, coach active ones to level up their sales, and help them make financing a seamless part of their customer experience.

In this bilingual role, you’ll communicate with merchants in both English and French, ensuring every interaction feels seamless, professional, and engaging.

About the Role
The UX Architect defines and optimizes the structure, flow, and interaction models of complex digital products. You’ll translate advanced capabilities into intuitive, scalable experiences while balancing usability, performance, and trust.

Key Responsibilities

• Define and document information architecture, interaction flows, and navigation models.
• Develop frameworks for decision transparency, error recovery, and consistent interaction models.
• Create scalable system design frameworks that support cross-platform experiences (web, mobile, conversational).
• Produce detailed wireframes, journey maps, and prototypes to illustrate end-to-end workflows.
• Establish UX guidelines and best practices for integrating predictive insights and automation.
• Conduct architecture-level testing (navigation validation, workflow evaluations).
• Ensure designs meet accessibility and inclusivity standards.
• Maintain UX documentation, design libraries, and pattern repositories for reuse across teams.

Requirements

About the Role
The Experience Lead oversees and guides the end-to-end user experience of advanced digital products. This role combines leadership, strategy, and hands-on design direction to ensure solutions are human-centered, ethical, and impactful. You will champion the voice of the user, align cross-functional teams, and set the direction for how users discover, interact with, and build trust in digital solutions.

Key Responsibilities

• Define the holistic user experience vision and roadmap, ensuring experiences are intuitive, trustworthy, and scalable.
• Lead and mentor a multidisciplinary design team (UX, UI, Research, and Content) to deliver cohesive, high-quality experiences.
• Establish and enforce design principles and frameworks for transparency, error handling, and user control.
• Partner with Product Managers, Engineers, Data Scientists, and Business Stakeholders to align experience goals with product and business strategies.
• Oversee experience architecture across complex product ecosystems, including information structure, navigation, and interaction flows.
• Guide the creation of prototypes and usability testing to validate and refine experiences based on real user feedback.
• Define and track UX success metrics such as adoption, satisfaction, trust, and usability.

Requirements

🚀 Are you passionate about customer service and fluent in Dutch? Join our amazing team at Mercier Consultancy MD as a Dutch Speaking Remote Customer Service Representative! This is an incredible opportunity to work remotely from anywhere in the world.

Your journey begins with a comprehensive 3-month training and trial program in Greece, where you will gain invaluable hands-on experience while collaborating with our supportive team. Once you complete your training, you'll transition to remote work, providing top-notch service to clients across the globe.

What You’ll Do:

• Deliver exceptional customer support to Dutch-speaking clients through various channels such as phone, email, and chat.
• Effectively resolve inquiries, ensuring a positive experience with every interaction.
• Master our client systems and processes during the training program to enhance your efficiency.
• Work flexibly from anywhere while staying connected with an enthusiastic global team.
• Seize the opportunity to grow your career within a high-performing environment.

Requirements

Join Our Team!

Are you a fluent German speaker with a passion for customer service? If you’re ready to take your career to new heights while enjoying the freedom of working remotely, Mercier Consultancy MD has the perfect opportunity for you!

Kick off your journey with us through an exciting 3-month training and trial program in sunny Greece. This immersive experience will equip you with the skills and confidence needed to excel in providing exceptional support to our clients. Imagine the stunning views and the amazing culture, all while preparing for an engaging career ahead!

What You’ll Be Doing:

• Deliver top-notch customer service to our valued German-speaking clients.
• Handle inquiries with flair via phone, email, and chat—ensuring every interaction is positive!
• Master our systems during the training phase to become a true expert in your role.
• Once trained, enjoy the flexibility to work remotely from anywhere while staying connected with our enthusiastic global team.
• Seize the opportunity for growth and career advancement within a vibrant and supportive environment.

Requirements

We are looking for a Construction Project Manager with experience in managing projects in the energy and electrical engineering sectors.

Responsibilities:

• Full management of construction projects: from planning and budgeting to project delivery and commissioning.
• Preparation of construction schedules, cost estimates, and risk assessments.
• Oversight of contractors, subcontractors, and suppliers, ensuring compliance with timelines and quality standards.
• Interaction with regulatory authorities, obtaining permits and licenses, and ensuring compliance with regulations.
• Organization and control of occupational health and safety standards.
• Management of procurement and tenders, conducting negotiations with suppliers.
• Reporting to senior management on timelines, budgets, and key performance indicators.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Location: Anchorage, AK

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements