Mercier Consultancy MD is excited to announce an opening for a Dutch Speaking Customer Service Agent to work remotely in Bulgaria, with paid relocation included! This role is perfect for individuals who are enthusiastic about providing excellent customer service to Dutch-speaking clients while enjoying the rich cultural experience Bulgaria has to offer.

Responsibilities

• Provide exceptional support to Dutch-speaking customers through various channels including phone, email, and chat.
• Address inquiries related to products and services, ensuring customers receive accurate information and assistance.
• Troubleshoot issues and resolve customer complaints in a timely and professional manner.
• Document interactions in the CRM system to maintain accurate records and improve service quality.
• Engage with team members to foster collaboration and share insights for improving customer experiences.
• Stay updated on company offerings and industry trends to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to welcome a Dutch Speaking Appointment Setter to our vibrant team in Bulgaria. This position comes with a fully paid relocation package, allowing you to embark on an exciting new adventure while advancing your career. In this role, you will be instrumental in reaching out to potential clients and scheduling appointments for our dynamic sales team.

Key Responsibilities

• Connect with Dutch-speaking prospects through various communication channels to generate leads.
• Articulate the benefits of our services and successfully schedule appointments for the sales team.
• Follow up with leads to build relationships and confirm appointments.
• Maintain organized records of all interactions and appointments in our CRM system.
• Collaborate closely with the sales team to ensure effective transition from planned appointments to sales discussions.
• Provide insights on lead quality and help refine appointment-setting strategies.
• Keep informed on market trends and product knowledge to confidently engage prospects.

Requirements

Mercier Consultancy MD is looking for a Danish Speaking Fitbit Products Support Specialist to join our team in Sofia, Bulgaria. This role is ideal for individuals who love technology and are eager to assist customers in maximizing their experience with Fitbit products. You will be responsible for providing high-quality support to our Danish-speaking clientele, ensuring they receive the assistance they need to achieve their health and fitness goals.

Key Responsibilities

• Deliver excellent customer support to Danish-speaking customers via phone, email, and chat regarding Fitbit products.
• Help clients set up their devices, troubleshoot issues, and understand product features.
• Provide insightful advice on health tracking and the use of the accompanying mobile app.
• Document all customer interactions clearly and accurately in the CRM system.
• Collaborate with technical teams for complex issues requiring escalation.
• Stay informed about new Fitbit products and updates to deliver informed support.

Requirements

Join Mercier Consultancy MD for rewarding Danish Speaking Customer Service positions in the scenic backdrop of Greece, complete with a fully paid relocation package! This is an exceptional opportunity to grow your career while enjoying the vibrant culture and alluring landscapes of Greece.

Why Work With Mercier Consultancy MD?

At Mercier Consultancy MD, we are committed to fostering an inclusive and supportive work environment. You will be part of a dedicated team, playing a vital role in providing top-notch customer service and enhancing client satisfaction.

Key Responsibilities

• Deliver outstanding support to Danish-speaking customers through phone, email, and chat, ensuring professionalism and friendliness throughout the interaction.
• Guide customers in understanding our products and services, offering clear and accurate information.
• Effectively resolve customer inquiries and complaints, maintaining high levels of satisfaction.
• Document customer interactions accurately and follow up to ensure all needs are met.
• Work collaboratively with other departments to improve service efficiency and customer experience.
• Stay informed about our offerings and industry practices to provide expert assistance.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Czech Speaking candidates in Sofia, Bulgaria, with a fully paid relocation package. This is an excellent chance for individuals looking to advance their careers in a vibrant city while working with a dynamic team. In these roles, you will connect with clients and provide exceptional service, with all relocation costs covered to make your transition smooth and stress-free.

Key Responsibilities

• Communicate effectively with Czech-speaking clients through various channels, ensuring their inquiries are handled promptly and professionally.
• Provide support related to services and product offerings, assisting customers in making informed decisions.
• Resolve issues and concerns efficiently, maintaining high standards of customer satisfaction.
• Document interactions accurately in our CRM system for effective follow-up and record-keeping.
• Collaborate with internal teams to improve processes and enhance the overall customer experience.
• Participate in training sessions and development programs to build on your skills and knowledge.

Requirements

Mercier Consultancy MD is thrilled to announce exciting Czech Speaking Customer Service opportunities in beautiful Greece, complete with a fully paid relocation package! This role provides a fantastic chance to develop your career while experiencing the rich culture and stunning scenery of Greece.

Why Choose Mercier Consultancy MD?

We are dedicated to fostering a supportive and dynamic work environment where our employees can thrive. As part of our vibrant team, you will play a crucial role in enhancing customer satisfaction and delivering excellent service.

Key Responsibilities

• Assist Czech-speaking customers via phone, email, and chat, ensuring a friendly and professional service during every interaction.
• Provide clear and accurate information about our products and services to help customers make informed decisions.
• Swiftly resolve customer inquiries and complaints to maintain high levels of customer satisfaction.
• Document customer interactions accurately and follow up to ensure their satisfaction.
• Collaborate with various departments to enhance service delivery and improve overall customer experience.
• Stay updated on our offerings and industry trends to deliver knowledgeable support.

Requirements

Revenue Operations Manager - Blockchain Infrastructure

Location: Remote - Must be in the European Union (remote-first, office optional). France/ Paris or as close as possible, is always preferred.

Compensation: $80K - $120K

Join a stellar team of leaders and experts building the backbone of blockchain wallet infrastructure for the next financial era. We are hiring a Revenue Operations Manager to act as the essential air-support system for our commercial teams, ensuring they have the reliable, well-structured data needed to accelerate deals and run effective campaigns. You will own and optimize all CRM data, lead generation workflows, and sales/marketing automation.

Reporting to the Head of Marketing, you will own the entire sales and marketing tech stack, providing the leverage necessary for high-growth and efficiency. Your focus is maximizing revenue by ensuring data cleanliness, automating workflows, and providing actionable insights, allowing sales and marketing to focus on conversations and strategy rather than manual tasks.

Responsibilities:

We're looking for an organised, sharp Recruitment Administrator who excels at sourcing!

This is not a full-cycle (360) recruiter role. Your focus will be on two key areas: keeping our hiring process smooth and finding great passive candidates.

What You'll Do:

• Strategic Sourcing: Utilise expert Boolean search, LinkedIn Recruiter, and creative channels to identify and engage passive candidates across niche tech roles.
• Pipeline Building: Build and nurture deep, diverse talent pools for current and future openings.
• Candidate Hand-off & Conversion: Conduct screening, confirm qualifications, and drive candidates to formally apply using a unique, provided tracking link. Following application submission, you are responsible for immediately logging the candidate's name in the designated tracker before officially handing off the warm lead to the Recruiter.
• Market Intelligence: Track competitor and market activity to inform our overall talent acquisition strategy.
• Automations: Creating automations through our CRM/Tracking Tool.

Requirements

Head of Growth - Institutional On-Chain Liquidity Layer

Location: Remote - US - Would consider South America or Canada + Preference for onsite/hybrid in LA

Compensation: $200K - $225K

We are a venture-backed on-chain financial infrastructure company building the liquidity layer for the tokenized economy, backed by leading investors. Our flagship protocol, deployed across multiple chains, connects tokenized real-world assets (RWAs) and high-quality stablecoins to enable 24/7, real-time, compliant capital movement for institutions. Live in production with partners including major global asset managers, we are seeking our first dedicated Head of Growth to own institutional and DeFi adoption and turn product-market fit into repeatable revenue.

Reporting directly to the Founder/CEO, you will be the core GTM leader, responsible for building the revenue engine across enterprise sales, strategic partnerships, and ecosystem development globally. This is a highly hands-on role where you will define the strategy, own the pipeline and forecast, design scalable playbooks, and close lighthouse deals across exchanges, stablecoin issuers, asset managers, and corporate treasuries.

Key Responsibilities:

Are you fluent in Polish and looking for an exciting career opportunity in Sofia, Bulgaria? Mercier Consultancy MD is thrilled to offer Polish Speaking positions with a fully paid relocation package. This is a unique chance to join our growing team and experience life in one of Europe’s most vibrant cities while advancing your career.

Key Responsibilities

• Provide outstanding customer support and service to Polish-speaking clients across various channels, including phone, email, and chat.
• Assist in resolving inquiries, complaints, and technical issues to ensure customer satisfaction.
• Document interactions accurately in our CRM system for efficient follow-up and analysis.
• Collaborate with internal teams to improve service delivery and enhance customer experience.
• Engage with customers and gather feedback to contribute to product and service improvements.
• Participate in training sessions to continuously develop your skills and knowledge related to products and services.

Requirements