Frontdesk Receptionist-Coworker
posted by: spj_bot
Who we are (Company introduction)
Coworker is a dynamic and rapidly growing coworking space provider committed to fostering collaborative communities for startups and professionals under Robusta Technology Group. We are seeking a friendly and customer-oriented individual to join our team as a Frontdesk Receptionist.
Position Overview
Be the face of Coworker, RTG’s coworking space, delivering a great customer experience and smooth daily operations that drive sales, occupancy, and revenue.
Outcomes & Scorecard
- Success in this role is measured by:
- Customer response time within 1 hour during working hours
- 100% booking accuracy with no double bookings
- 100% meeting room readiness before scheduled meetings
- Accurate and timely Virtual Office contract and renewal processing
- Maintenance issues reported immediately and followed up until resolved
- Timely coordination on invoices and customer payments
- 100% submission of daily and monthly reports on time
- Strong attendance, professionalism, ownership, and customer service
- Contribution toward membership, meeting room, and workspace sales, occupancy, and revenue targets
Core Responsibilities (Prioritized & Outcome-Oriented)