Service Manager
We are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics, artificial intelligence, and digital technologies to support every stage of the credit and lending lifecycle, remaining at the forefront of fintech innovation.
We are seeking a Service Manager to join our Service Delivery team in Athens. In this role, you will engage directly with our clients to ensure we meet and exceed our contractual obligations while aligning our services with their evolving business needs.
You will act as the main point of contact between clients and internal teams, ensuring exceptional service delivery and long-term client satisfaction.
Key Responsibilities: