Slovenian Speaking Customer Service for Food & Beverage industry
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovenian Speaking Customer Service Representatives in the Food & Beverage industry. This role is perfect for individuals who are passionate about food and providing excellent customer service. As a customer service representative, you will assist customers with their inquiries and ensure a satisfying experience, all while communicating in Slovenian.
Key Responsibilities
- Manage customer inquiries related to food and beverage products, orders, and services via phone, email, and chat in Slovenian.
- Provide information about products, including ingredients, dietary options, and promotions.
- Assist customers with order placements, modifications, and resolving issues with their purchases.
- Handle customer complaints with professionalism and a focus on achieving customer satisfaction.
- Document all customer interactions accurately in our CRM system for follow-up purposes.
- Collaborate with operational teams to ensure a seamless customer experience.
- Stay informed about industry trends and product offerings to better assist customers.
Requirements