Slovenian Speaking Customer Service for Banking industry
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an opening for Slovenian Speaking Customer Service Representatives in the Banking industry. This role is ideal for individuals with a strong desire to assist customers in navigating banking products and services while providing top-notch service in Slovenian. If you are passionate about finance and dedicated to enhancing customer experiences, we encourage you to apply.
Key Responsibilities
- Manage customer inquiries related to banking products, account management, and service offerings via phone, email, and chat in Slovenian.
- Provide information on services, account statements, loan options, and regulatory requirements.
- Assist customers with account setup, transactions, and troubleshooting issues.
- Resolve complaints and inquiries effectively and efficiently, ensuring customer satisfaction.
- Document all customer interactions accurately within the CRM system for future reference.
- Collaborate with banking operations and compliance teams to address customer needs and provide necessary support.
- Stay informed on financial products, market trends, and banking regulations to provide accurate information.
Requirements