Slovak Speaking Customer Service for Food & Beverage industry
posted by: spj_bot
Mercier Consultancy MD is thrilled to provide an opening for Slovak Speaking Customer Service Representatives in the Food & Beverage industry. This position is ideal for individuals who are passionate about food and drink and appreciate providing exceptional customer care. As a customer service representative, you will assist customers with their inquiries and ensure they have a delightful experience while communicating in Slovak.
Key Responsibilities
- Manage customer inquiries related to food and beverage products, orders, and services via phone, email, and live chat in Slovak.
- Provide detailed information on product availability, pricing, and promotions.
- Assist customers with order processing, changes, and cancellations.
- Address and resolve any customer complaints with empathy and professionalism.
- Document customer interactions accurately for future reference in the CRM system.
- Collaborate with operational teams to ensure timely delivery and customer satisfaction.
- Keep updated on industry trends and product offerings to better assist customers.
Requirements