Czech Speaking Fitbit Products Support Specialist
posted by: spj_bot
Mercier Consultancy MD is seeking a motivated Czech Speaking Fitbit Products Support Specialist to join our dynamic team. In this role, you will work remotely and provide top-notch support to our Czech-speaking customers who use Fitbit products. Your expertise and dedication will ensure that our clients receive the best possible assistance as they navigate their health and fitness journeys with our technology.
Key Responsibilities
- Provide outstanding customer support to Czech-speaking clients via phone, email, and chat concerning Fitbit products.
- Assist customers in product setup, troubleshooting, and answering questions about product features.
- Deliver comprehensive guidance on health tracking, syncing devices, and app functionalities.
- Accurately document customer interactions and resolutions in the CRM system.
- Work closely with the technical support team for issues that require further investigation.
- Keep up to date with the latest developments in Fitbit products and health tracking to enhance customer support.
Requirements