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Telematics Customer Support Lead - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Telematics Customer Support Lead in the United States.

We are seeking a driven and experienced Telematics Customer Support Lead to join a high-impact team responsible for delivering an outstanding customer experience. In this role, you will take ownership of support operations for an advanced telematics platform, ensuring fast and effective resolution of issues, building scalable support processes, and driving key performance metrics. You'll act as a subject matter expert for both internal and external stakeholders and work cross-functionally to help optimize the platform's success in multiple industries including trucking, rail, and cold chain logistics.

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Manager, Technical Support - (Remote - Philippines)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Manager, Technical Support in the Philippines.

This role is ideal for an experienced Technical Support leader who thrives in a fast-paced SaaS environment and is passionate about building high-performing teams. You'll oversee daily operations of a Technical Support team, guide escalations, implement performance metrics, and ensure exceptional customer satisfaction. By driving cross-functional collaboration and continuous improvement, you will elevate the support experience and optimize systems and workflows to keep pace with product growth. If you're both a strategic thinker and a hands-on problem solver, this role offers the opportunity to lead with impact.

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Technical Customer Support Specialist - (Remote - US or Canada)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Technical Customer Support Specialist in the United States or Canada.

In this role, you will provide expert-level technical support for customers, focusing on diagnosing and resolving complex issues related to financial management solutions and alarm monitoring systems. As part of the Tier 1 support team, you will handle customer inquiries, troubleshoot technical problems, and ensure seamless user experiences by managing and escalating tickets when necessary. Your responsibilities will include closely collaborating with internal teams, contributing to knowledge base articles, and ensuring timely resolutions for all support cases. This role requires a strong technical foundation combined with customer-focused problem-solving skills.

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Tier 1 Support Engineer - (Remote - Colombia)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Tier 1 Support Engineer in Colombia.

In this role, you will be responsible for monitoring systems, investigating issues, and providing technical support to resolve customer problems. As a Tier 1 Support Engineer, you will act as the first point of contact for customer inquiries, gathering technical information and escalating priority issues as needed. You will collaborate with internal teams, such as developers and technical support, to deliver reliable solutions and ensure smooth service continuity. This is an excellent opportunity for someone with strong troubleshooting skills and a customer-focused mindset to grow in a technical support environment.

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Senior Software Engineer- SRE - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Software Engineer - SRE in United States.

As a Senior Software Engineer - SRE, you will play a critical role in enhancing the reliability, scalability, and performance of the company’s infrastructure. You will work closely with software engineers, technical support, and security teams to design, build, and maintain resilient systems. Your contributions will be vital in ensuring that the company's applications are always available and functioning at optimal performance. As a senior team member, you will also guide junior engineers, influence architectural decisions, and lead initiatives focused on improving system reliability.

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Customer Success Manager, Carbon Mapper and CARB - Remote in California

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Customer Success Manager, Carbon Mapper and CARB in California.

As a Customer Success Manager (CSM), you will play a pivotal role in ensuring the successful engagement between the Carbon Mapper project, the California Air Resources Control Board (CARB), and Planet’s satellite data and analytics. This role focuses on supporting initiatives related to methane emissions monitoring, air quality, and regulatory compliance for CARB. You will work closely with various stakeholders to maximize the value of the satellite data provided, helping to meet CARB’s environmental and sustainability goals. This position demands strategic thinking, strong relationship-building skills, and the ability to effectively communicate technical concepts to non-technical stakeholders.

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Level 2 Support Engineer - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Level 2 Support Engineer in the United States.

As a Level 2 Support Engineer, you will be responsible for providing advanced technical support to the Support Team and Customer Success Managers (CSMs), helping resolve complex product issues. You will collaborate closely with the engineering team to escalate product issues, such as bugs, and leverage your expertise in log management, cloud infrastructure, and database querying to ensure quick resolution. By utilizing tools like Splunk, Datadog, and Jira, you will contribute to maintaining the operational excellence of the platform while ensuring a seamless customer experience. You will also be expected to document technical findings to improve internal knowledge sharing.

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Client Success Architect - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Client Success Architect in the United States.

As a Client Success Architect, you will play a key role in driving the adoption and success of the company’s products and services among its partners and clients. You will be responsible for providing in-depth technical support, training, and strategic guidance to partners to ensure they achieve maximum value from the solutions offered. In this highly collaborative role, you will work closely with internal teams and partners to enhance the overall partner experience, ensuring smooth onboarding and continuous improvement in partner health. Your strong technical proficiency and ability to engage with customers will be vital to the success of this role.

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Staff Software Engineer - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Staff Software Engineer in United States. In this role, you will leverage your DevOps expertise to design, develop, and maintain infrastructure and web applications that drive forward the mission to revolutionize education for emerging engineers. You will work alongside a small but highly skilled team to modernize infrastructure, collaborate with cross-functional teams, and make impactful decisions on product features and engineering solutions.

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Enterprise Solution Engineer (Pre-Sales) - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for an Enterprise Solution Engineer (Pre-Sales) in United States.

As an Enterprise Solution Engineer (Pre-Sales), you will play a critical role in supporting the sales team by acting as the primary technical point of contact for prospective customers. Your expertise will help prospects understand how our solutions fit their business needs and technical landscape, guiding them through the pre-sales process and assisting in closing deals. You will work closely with account executives and sales managers to drive successful outcomes and ensure smooth transitions from sales to post-sales teams, offering valuable insights and feedback to shape the sales and product strategy.

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