customer support

Dutch Customer Support Specialist - Remote In Greece

posted by: spj_bot

Join Mercier Consultancy MD as a Dutch Customer Support Specialist and enjoy the flexibility of working remotely from Greece. This role is perfect for individuals who are fluent in Dutch and have a strong desire to provide excellent customer service. As a key member of our support team, you will assist Dutch-speaking clients with their inquiries, ensuring they receive the timely and effective support they need.


Key Responsibilities

  • Deliver outstanding customer support to Dutch-speaking clients through various channels, including phone, email, and chat.
  • Help customers with inquiries, troubleshooting issues, and providing product information.
  • Accurately document customer interactions and maintain records for follow-up.
  • Collaborate with internal teams to resolve complex inquiries and enhance customer satisfaction.
  • Stay updated with product knowledge and service offerings to provide accurate support.
  • Engage in regular training sessions to improve your skills and knowledge.

Requirements

Job Skills

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Dutch Customer Care Agent | E-commerce - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a Dutch Customer Care Agent in our e-commerce sector, offering a completely remote work environment from anywhere in Greece. This role is ideal for passionate individuals who are fluent in Dutch and dedicated to providing exceptional customer service. As a Dutch Customer Care Agent, you will play a vital role in assisting our Dutch-speaking customers, ensuring they have a delightful shopping experience with our products.


Key Responsibilities

  • Deliver outstanding customer support in Dutch through various communication channels, including phone, email, and live chat.
  • Assist customers with inquiries related to orders, products, and services, and resolve any issues effectively.
  • Maintain accurate records of customer interactions in our CRM system for quality assurance.
  • Handle customer complaints with professionalism, providing solutions that ensure satisfaction.
  • Collaborate with team members and other departments to improve customer service processes.
  • Stay updated on product knowledge, promotions, and changes within the e-commerce platform.

Requirements

Job Skills

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Dutch Customer Care Advisor for Fashion Retail - Remote In Greece

posted by: spj_bot

Join Mercier Consultancy MD as a Dutch Customer Care Advisor for Fashion Retail in a remote role based in Greece! We are seeking energetic and fashion-savvy individuals who are dedicated to providing outstanding customer support to our Dutch-speaking clientele in the fashion industry. Your role will play a vital part in ensuring customer satisfaction and enhancing their shopping experience.


Key Responsibilities

  • Provide top-notch customer service in Dutch through phone, email, and live chat.
  • Assist customers with inquiries related to fashion products, order tracking, and store policies.
  • Educate customers on product selections and current fashion trends.
  • Document and manage customer interactions in our CRM platform to ensure timely follow-ups.
  • Address customer complaints and issues promptly, escalating as necessary.
  • Collaborate with team members to maintain a high level of service quality.
  • Stay up-to-date with the latest fashion trends and product knowledge to better assist customers.

Requirements

Job Skills

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Dutch Customer Advisor for Smart Home & Appliances - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a remote opportunity for a Dutch Customer Advisor specializing in Smart Home & Appliances. This position allows you to work remotely from anywhere in Greece, providing support to customers who are enthusiastic about modern technology and smart living solutions. If you are tech-savvy and have a passion for helping others, we would love to hear from you!


Key Responsibilities

  • Deliver exceptional customer support to Dutch-speaking clients regarding smart home and appliance products via phone, email, and chat.
  • Assist customers with product inquiries, guide them through troubleshooting processes, and provide technical support.
  • Help customers with installations, set up devices, and maximize the use of their smart home technology.
  • Maintain comprehensive documentation of customer interactions within our CRM system.
  • Provide feedback to product development teams based on customer inquiries and suggestions.
  • Keep informed about the latest trends in smart home technology and product features.

Requirements

Job Skills

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Danish speaking Customer Support Specialist - Athens (hybrid)

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a Danish Speaking Customer Support Specialist in Athens, offering a hybrid work environment. This role is perfect for individuals who are fluent in Danish and have a passion for providing excellent customer service. As a key member of our support team, you will assist Danish-speaking customers with their inquiries and ensure a smooth customer experience.


Key Responsibilities

  • Provide outstanding customer support to Danish-speaking clients through various channels, including phone, email, and live chat.
  • Assist customers with their inquiries and troubleshooting needs in a timely manner.
  • Document and track customer interactions for accurate record-keeping.
  • Collaborate with internal teams to escalate and resolve complex issues efficiently.
  • Stay current with product knowledge and industry trends to provide informed support.
  • Participate in training programs to develop skills and improve service quality.

Requirements

Job Skills

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Danish IT/Customer Support Representative - Thessaloniki (remote)

posted by: spj_bot

Mercier Consultancy MD is currently seeking a skilled Danish IT/Customer Support Representative to join our team in Thessaloniki, with a remote working option. This exciting role is designed for individuals who possess a strong technical background alongside excellent customer service skills. You will be instrumental in providing support to our Danish-speaking customers, helping them resolve their IT-related issues and enhancing their overall experience with our services.


Key Responsibilities

  • Provide top-tier IT and customer support to Danish-speaking clients via email, phone, and chat.
  • Diagnose and troubleshoot IT-related issues, providing timely solutions to customer inquiries.
  • Guide customers through the setup and use of services, ensuring they have the information needed to utilize our products effectively.
  • Maintain detailed records of customer interactions and technical issues to help improve future support efforts.
  • Collaborate with technical teams to escalate complex issues and contribute to service improvements.
  • Stay current with product knowledge, updates, and industry trends to offer informed support.

Requirements

Job Skills

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Danish Customer Support, Automotive - Crete

posted by: spj_bot

Mercier Consultancy MD is excited to expand its services and is looking for a Danish Customer Support Representative in the automotive sector to join our team in the picturesque island of Crete, Greece. This role is perfect for automotive enthusiasts who thrive in customer service and want to support Danish-speaking clients with their automotive inquiries and issues.


Key Responsibilities

  • Provide exceptional support to Danish-speaking customers via phone, email, and chat, specifically related to automotive products and services.
  • Respond to inquiries regarding vehicle features, issues, and company policies with accuracy and professionalism.
  • Troubleshoot customer complaints effectively, ensuring a timely resolution and positive customer experience.
  • Document customer interactions thoroughly in our CRM system for continuous improvement and quality assurance.
  • Collaborate with technical teams and other departments to facilitate solutions for complex automotive inquiries.
  • Stay informed on automotive industry trends and product knowledge to enhance customer engagements.

Requirements

Job Skills

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Danish Customer Support Representative | E-commerce - Athens

posted by: spj_bot

Mercier Consultancy MD is looking for a dedicated Danish Customer Support Representative specializing in E-commerce to join our vibrant team in Athens. This role is ideal for enthusiastic individuals who are passionate about delivering exceptional customer service and have a strong command of the Danish language. You will play a crucial role in assisting our Danish-speaking customers, ensuring their e-commerce experience is smooth and satisfying.


Key Responsibilities

  • Provide exemplary customer support to Danish-speaking customers via phone, email, and live chat.
  • Assist customers with inquiries about orders, product details, and account management.
  • Quickly address and resolve customer complaints to enhance satisfaction.
  • Document customer interactions and feedback to assist in service improvements.
  • Collaborate with internal teams to effectively handle complex customer issues.
  • Stay informed about product updates, promotions, and company policies to ensure accurate information is provided to customers.

Requirements

Job Skills

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Danish Customer Support for Domestic Appliance Company - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to offer an exciting opportunity for a Danish Customer Support Representative for a leading domestic appliance company. This position allows you to work remotely from Greece, where you can enjoy the flexibility of working from home while engaging with customers who rely on our trusted brand.


Key Responsibilities

  • Provide exceptional customer support to Danish-speaking clients, helping them with inquiries related to domestic appliances through various communication channels such as phone, email, and live chat.
  • Answer questions regarding product features, FAQs, warranties, and troubleshoot common issues with a focus on customer satisfaction.
  • Resolve customer complaints and provide step-by-step assistance, ensuring a smooth and positive experience.
  • Record transactions and interactions accurately in our customer relationship management (CRM) system.
  • Collaborate with the technical support team for complex queries and service-related issues.
  • Stay up-to-date with product knowledge and industry trends to provide informed assistance to customers.

Requirements

Job Skills

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Danish Customer Service Agent, biggest search engine - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a Danish Customer Service Agent with one of the largest search engines in the world, based in Athens. In this pivotal role, you will be the first point of contact for Danish-speaking users, providing exceptional customer support and helping them utilize the powerful features of the search engine effectively.


Responsibilities

  • Assist Danish-speaking customers via phone, email, and chat, addressing inquiries regarding the search engine’s tools and services.
  • Guide users in troubleshooting issues they may encounter while using the platform, ensuring a smooth and user-friendly experience.
  • Resolve complaints and enhance customer satisfaction by providing timely and effective solutions.
  • Document customer interactions accurately in the CRM system for quality assurance and performance tracking.
  • Collaborate with cross-functional teams to improve service delivery and customer experience.
  • Stay updated on product developments and industry trends to offer informed assistance to customers.

Requirements

Job Skills

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