Mercier Consultancy MD is thrilled to announce exciting Danish Speaking job opportunities in Greece! For those interested in taking their career to the next level while experiencing a new culture, we offer fully paid relocation packages to help you transition smoothly. This is a unique chance to work in a vibrant environment while utilizing your Danish language skills in a dynamic, growing company.

Key Responsibilities

• Provide exceptional support to Danish-speaking customers through a variety of channels including phone, email, and live chat.
• Assist clients with inquiries, account management, and product information in a professional manner.
• Document and track customer interactions and feedback in our CRM system.
• Resolve customer issues and complaints effectively, ensuring a high level of satisfaction.
• Collaborate with various teams to improve customer support services and address any challenges faced by clients.
• Stay updated on product knowledge and services offered to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce exciting Danish Speaking job opportunities in Greece with a fully paid relocation package! This is an ideal chance for Danish-speaking professionals looking to advance their careers while enjoying the vibrant culture and lifestyle that Greece offers. With a commitment to providing exceptional service, you will be supporting our customers and helping them navigate our offerings effectively.

Key Responsibilities

• Provide high-quality customer support in Danish via phone, email, and live chat.
• Assist customers with inquiries regarding products, services, and general queries.
• Document customer interactions and maintain accurate records to improve service quality.
• Resolve customer complaints efficiently and effectively, ensuring a high level of satisfaction.
• Collaborate with cross-functional teams to ensure customer needs are met and concerns are addressed.
• Stay knowledgeable about our offerings, updates, and industry trends to deliver informed support.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Czech Social Media Content Moderator in our Athens office. This role is essential for overseeing user-generated content across popular social media platforms, ensuring a positive and safe online environment for our Czech-speaking community. As a key member of our moderation team, you will contribute significantly to maintaining community standards and engagement.

Key Responsibilities

• Moderate and assess social media content in Czech to ensure it complies with established community guidelines.
• Engage with users through comments and direct messages, providing timely and supportive responses.
• Identify and report any content that violates community standards or displays inappropriate behavior.
• Analyze community interactions to generate insights that help improve moderation strategies.
• Work in collaboration with marketing and social media teams to enhance engagement and content strategies.
• Stay informed about the latest trends in social media and best practices in content moderation.

Requirements

Strategic Account Manager - Next-Gen Blockchain Infrastructure

Location: Remote - Based in France (strongly preferred), Spain or European Union

Compensation: $70K - $105K

Join a dynamic fintech scale-up founded by top leaders and world-class engineers building the next generation of secure blockchain wallet infrastructure. We are hiring a high-energy, customer-focused Strategic Account Manager ready to make an immediate impact in a fast-growing, cutting-edge industry.

This role is ideal for someone who thrives in a results-driven environment, takes ownership, and is dedicated to growth. You will be instrumental in supporting customers, driving platform adoption, managing client onboarding, and handling both inbound and outbound sales activities.

As a Strategic Account Manager, you will be the key liaison for our most important clients, ensuring their success and driving the expansion of platform adoption.

Data Scientist - Consumer Product Optimization

Location: New York City, London (Office)

Compensation: $250K - $300K

We are seeking an experienced, versatile Data Scientist to join our team, which is focused on a fast-paced consumer-facing product within the fintech or equivalent industry. This is a high-autonomy role where you will have the freedom to identify opportunities, design and implement solutions, and measure their impact across our entire product suite.

We value generalists who possess breadth across the data science field and thrive on end-to-end ownership. You will collaborate with cross-functional teams while driving projects independently from conception to completion.

The Data Scientist will be responsible for leveraging data to drive product decisions, optimize user experiences, and uncover strategic opportunities for growth.

DeFi Analyst - Risk Management & Market Safety

Location: Preference for NYC but can be USA or Europe based

Compensation: $120K - $150K

Join a company building technology that makes decentralized markets safer and more accessible. Our advanced risk management systems, oracles, and AI models secure billions in value and are trusted by leading protocols like Aave, GMX, dYdX, Venus, and Jupiter.

Reporting directly to the Lending Lead, we are looking for a talented DeFi Analyst to join our team and help shape the future of decentralized finance by delivering crucial insights and strategic recommendations to our customers.

The DeFi Analyst will leverage our simulation platform and quantitative methodologies to analyze complex datasets, model protocol risks, and provide actionable insights that directly impact market safety and capital efficiency.

Senior Full Stack Engineer - Decentralized Finance Security

Location: Remote USA - NYC preferred - (NOT PST) and Europe, but must have a 5+ hour overlap with EST timezone for this role

Remote | Full-time

Compensation: $144K - $164K

Our client provides the first automated, on-chain economic security system designed to enable crypto protocols to optimize risk management and capital efficiency while safeguarding user funds. By analyzing protocol mechanics and scenario implications through world-class custom EVM simulations, the platform provides actionable insights trusted by leading decentralized finance (DeFi) protocols to secure billions of dollars in assets.

The organization is seeking a proactive and results-driven Senior Full Stack Engineer to join the Oracle Team. Reporting directly to the Oracle Team Lead, the successful candidate will play a critical role in building data-driven dashboards and infrastructure to support risk analysis. This role requires close collaboration with research and protocol teams to deliver high-quality frontend and backend components that power essential security insights across multiple blockchains.

Key Responsibilities

Mercier Consultancy is thrilled to announce an exciting opportunity for Dutch-speaking customer service representatives to work in beautiful Greece! If you are enthusiastic about helping customers and providing excellent support, this position is perfect for you. As a Dutch customer service agent, you will assist clients with their inquiries, resolve issues, and ensure a positive customer experience. This role not only offers the chance to work in a vibrant environment but also allows you to immerse yourself in the rich culture of Greece. Join our team and embark on this exciting adventure!

Key Responsibilities

• Manage incoming customer inquiries and provide accurate information in Dutch.
• Assist customers with product-related questions and troubleshooting.
• Resolve customer complaints efficiently and effectively.
• Maintain a positive customer experience by ensuring timely follow-ups.
• Document all customer interactions in the system accurately.
• Collaborate with team members to enhance the overall customer service process.

Requirements

Mercier Consultancy MD is seeking a talented Swedish Customer Support Consultant to join our vibrant team in Athens, working with a leading telecommunications company. In this role, you will provide dedicated support to our Swedish-speaking customers, helping them navigate their telecommunications needs and enhancing their overall experience.

Key Responsibilities

• Deliver outstanding customer support to Swedish-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to telecommunications services, billing, and account issues.
• Handle complaints and technical problems with professionalism and efficiency.
• Document customer interactions accurately for quality assurance and feedback purposes.
• Collaborate with technical teams to address and resolve complex customer issues.
• Stay informed about the latest telecom products and services to provide knowledgeable support.

Requirements

Mercier Consultancy MD is excited to offer a remote opportunity for a Swedish Customer Advisor, allowing you to work from anywhere in Greece! This role is perfect for individuals who are passionate about customer service and want to provide support to our Swedish-speaking clients from the comfort of their homes. Join our diverse team and help us deliver outstanding service!

Key Responsibilities

• Deliver exceptional customer support to Swedish-speaking clients via phone, email, and chat communications.
• Assist customers with inquiries related to products and services, ensuring their needs are met.
• Troubleshoot and resolve issues efficiently, maintaining high levels of customer satisfaction.
• Document customer interactions accurately in our CRM system to ensure proper follow-up and record-keeping.
• Collaborate with internal teams to share customer feedback and improve overall service quality.
• Stay informed about company products and market trends to provide knowledgeable assistance.

Requirements