Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Trust & Safety Agent to join our team in Greece, complete with a fully paid relocation package. In this important role, you will ensure the safety and security of our online platforms, helping to create a positive and trustworthy environment for all users.

Key Responsibilities

• Monitor and review user-generated content to identify and address violations of community guidelines and safety protocols.
• Conduct thorough investigations into reported incidents, applying analytical skills to evaluate evidence and determine appropriate responses.
• Collaborate with cross-functional teams to develop and implement effective safety policies and procedures.
• Prepare and share detailed reports on safety incidents and trends to inform decision-making and enhance user safety.
• Stay updated on the latest developments in digital safety, employing best practices to proactively mitigate risks.
• Engage with users to educate them on safety measures and promote a culture of responsibility and respect online.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Social Media Content Moderator to work in Greece, offering fully paid relocation. In this exciting role, you will be responsible for moderating user-generated content across a variety of social media platforms, ensuring a safe and engaging environment for our Dutch-speaking community. This position is a fantastic opportunity to combine work and cultural experience in a beautiful location.

Key Responsibilities

• Moderate and review social media content in Dutch to ensure compliance with community guidelines.
• Engage with users by responding to comments and direct messages in a professional and friendly manner.
• Identify and report any inappropriate content or behavior that violates community standards.
• Analyze community interactions and trends to offer insights for improving moderation performance.
• Work collaboratively with marketing and social media teams to refine content strategies and enhance user engagement.
• Stay informed about the latest developments in social media and best practices for content moderation.

Requirements

Mercier Consultancy MD is excited to announce a position for a Dutch Customer Care Agent to join our team in Bulgaria! This role is perfect for individuals who are looking to enhance their career while working in a beautiful new location. We offer a competitive paid relocation package to help you transition smoothly. As a Dutch Customer Care Agent, you will be responsible for delivering exceptional support to our Dutch-speaking customers, ensuring a positive experience with our brand.

Key Responsibilities

• Provide high-quality customer support in Dutch through various communication channels, including phone, email, and live chat.
• Assist customers with inquiries regarding products, services, and order-related issues.
• Maintain accurate and detailed records of customer interactions in our CRM system.
• Effectively resolve customer complaints and issues, ensuring customer satisfaction.
• Collaborate with other teams to streamline processes and enhance the overall customer experience.
• Stay updated on product offerings, promotions, and company policies to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to present a wonderful opportunity for a Danish Speaking Customer Service Agent to join the team at Booking.com. This role allows you to work in the picturesque setting of Greece, providing exceptional service to Danish-speaking customers. You will play a vital role in assisting clients with their travel inquiries and ensuring they enjoy a seamless experience.

Responsibilities

• Engage with Danish-speaking customers via phone, email, and chat to address inquiries regarding bookings, cancellations, and travel arrangements.
• Provide detailed information about accommodations, locations, and services available through Booking.com.
• Resolve customer complaints and troubleshoot issues with professionalism and efficiency.
• Document customer interactions in the CRM system to track inquiries and feedback accurately.
• Collaborate with team members to continuously improve the customer experience and service delivery standards.
• Stay up to date with promotions, policies, and new features to provide informed support to clients.

Requirements

Mercier Consultancy is delighted to offer a rewarding opportunity for a Danish Speaking Customer Service Agent to work in beautiful Greece! This position not only allows you to engage with a range of customers but also provides a chance to live and work in a vibrant cultural setting while delivering exceptional service.

Responsibilities

• Support Danish-speaking customers via phone, email, and chat by responding to inquiries related to products and services.
• Provide detailed product information and assist customers in navigating their concerns effectively.
• Resolve customer complaints promptly while maintaining a strong focus on customer satisfaction.
• Document customer interactions accurately within the CRM system to facilitate follow-ups and service improvements.
• Collaborate with other departments to enhance the customer experience and ensure smooth service delivery.
• Stay updated on promotions, product launches, and company policies to provide informed support.

Requirements

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a Salesforce Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

The Salesforce Consultant / Administrator is responsible for overseeing the implementation and ongoing management of Theeb’s Salesforce platform. This role coordinates closely with the external implementation vendor during the project execution phase and assumes full ownership of system administration post go-live.

The position ensures Salesforce effectively supports business objectives, integrates seamlessly with core enterprise systems, and delivers high levels of user adoption, data quality, and operational efficiency.

Main Responsibilities

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a Microsoft Dynamics 365 Supply Chain Management Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

The Microsoft Dynamics 365 Supply Chain Management Functional Consultant is responsible for implementing, configuring, and optimizing Inventory Management and Procurement & Sourcing modules within Microsoft Dynamics 365. This role ensures that inventory and procurement processes are efficient, compliant, and fully aligned with business objectives, while delivering scalable and sustainable supply chain solutions.

Main Responsibilities

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a HR Systems Implementation Senior Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

The HR Systems Implementation Senior Consultant is responsible for leading the successful implementation, rollout, and adoption of the new HR Management System. This role ensures the solution is delivered in line with HR best practices, aligned with business requirements, and optimized to maximize organizational value. The consultant will act as the primary liaison between the implementation vendor, HR, and IT teams, overseeing project execution, managing milestones, and ensuring effective post–go-live support and system optimization.

Main Responsibilities

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a Data Warehouse Senior Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

Job Purpose
The Data Warehouse Senior Consultant is responsible for overseeing, coordinating, and supporting the implementation and operation of the organization’s enterprise Data Warehouse built on Microsoft Fabric. The platform leverages Data Factory, Synapse, and Power BI for data integration, modeling, and visualization. This role ensures effective collaboration with external implementation vendors, validates solution design, and builds internal data capabilities through knowledge transfer during the project phase. After implementation, the role will manage ongoing operations, governance, and performance of the Data Warehouse.

Launch your career with Mercier Consultancy MD as a Junior Recruiter. We’re looking for motivated Swedish speakers who are excited about starting their journey in recruitment. No prior experience is needed, making this the perfect opportunity for those stepping into the workforce for the first time! Plus, with our fully paid relocation package, you’ll have the chance to thrive in a new and vibrant location.

Your Key Responsibilities:

• Assist in the recruitment process, including sourcing and screening candidates to find top talent.
• Conduct preliminary interviews to evaluate applicants' qualifications and fit for our clients.
• Collaborate with senior recruiters and hiring managers to understand specific job requirements.
• Acquire hands-on experience with recruitment technologies while learning effective hiring strategies.
• Facilitate an exceptional candidate experience by providing guidance and support throughout the recruitment process.
• Participate in team meetings to share ideas and enhance recruitment approaches.
• Take advantage of continuous training opportunities to enhance your skills in the recruitment industry.

Requirements