communication skills

Portuguese Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present a unique opportunity for Portuguese Speaking Customer Service Representatives in the construction industry. If you have a knack for helping people and a passion for construction projects, this role is crafted for you. As a key member of our customer service team, you will engage with clients and stakeholders, providing support and information about construction services in Portuguese.


Key Responsibilities

  • Handle customer inquiries related to construction services, project specifications, and timelines via phone, email, and chat in Portuguese.
  • Provide clients with accurate information regarding service offerings, pricing, and project management.
  • Assist customers with documentation processes, including quotes and contracts.
  • Resolve customer issues and concerns promptly, ensuring a high level of satisfaction.
  • Document all interactions and follow up to ensure continued support.
  • Collaborate with internal teams to improve service delivery and customer experience.
  • Stay informed about industry trends and product offerings to provide authoritative assistance.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is excited to create a position for Portuguese Speaking Customer Service Representatives in the biotechnology industry. This role presents an excellent opportunity for individuals who are passionate about biotechnology and committed to providing exceptional customer service. You will be essential in connecting clients with our innovative products and services, ensuring their inquiries and concerns are addressed effectively in Portuguese.


Key Responsibilities

  • Manage customer inquiries regarding biotechnology products, services, and applications via phone, email, and chat in Portuguese.
  • Provide clear and accurate information about product usage, benefits, and compliance with regulations.
  • Assist clients in navigating issues and coordinating with technical teams for resolution.
  • Document customer interactions and maintain accurate records in our system.
  • Collaborate with sales and product development teams to enhance customer experience.
  • Participate in training sessions to stay informed about the latest developments in biotechnology.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for Portuguese Speaking Customer Service Representatives in the banking industry. This role is perfect for individuals who thrive in a financial environment and are dedicated to providing excellent customer service. You will assist clients in navigating banking services, answering inquiries, and ensuring a smooth banking experience—all while communicating in Portuguese.


Key Responsibilities

  • Handle customer inquiries about banking products, services, and account management via phone, email, and chat in Portuguese.
  • Provide accurate information on account balances, transaction details, and financial products.
  • Assist customers with opening accounts, applying for loans, and resolving account issues.
  • Document all customer interactions accurately in the CRM system for follow-up.
  • Collaborate with banking teams to enhance service delivery and address customer concerns.
  • Stay informed about banking regulations and company policies to ensure compliance and accuracy.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Portuguese Speaking Customer Service Representatives in the automotive industry. This role offers a fantastic opportunity for individuals who are enthusiastic about customer support and have a passion for automotive products and services. As a member of our team, you will assist customers in navigating their inquiries, providing them with the necessary information and support in Portuguese.


Key Responsibilities

  • Handle customer inquiries regarding automotive products and services via phone, email, and chat in Portuguese.
  • Provide detailed information on vehicle features, pricing, service options, and warranty details.
  • Assist customers with their account management, including service bookings and inquiries about maintenance.
  • Resolve issues and complaints efficiently, ensuring a high level of customer satisfaction.
  • Document all customer interactions accurately in our CRM system to maintain comprehensive records.
  • Collaborate with internal teams to ensure timely responses to customer questions and issues.
  • Stay updated on automotive industry trends and product knowledge to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Polish Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are enthusiastic about technology and have a passion for assisting customers with their telecommunications needs. As a representative, you will provide essential support in Polish, ensuring that customers receive timely and effective solutions to their inquiries.


Key Responsibilities

  • Manage customer inquiries regarding telecommunications services, rates, and troubleshooting via phone, email, and chat in Polish.
  • Provide guidance on service activation, account management, and device usage.
  • Resolve customer complaints and technical issues while ensuring a high level of satisfaction.
  • Accurately document customer interactions in the CRM system for reference and follow-up.
  • Stay informed about current telecommunications products, services, and promotions.
  • Work collaboratively with internal teams to enhance service delivery and customer experience.

Requirements

Job Skills

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Polish Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for Polish Speaking Customer Service Representatives in the vibrant Social Media industry. This role is perfect for individuals who are not only passionate about social media but also dedicated to providing top-notch customer support. You will engage with users, assist them with their inquiries, and ensure they have a seamless experience while navigating our platforms.


Key Responsibilities

  • Manage customer inquiries related to social media features, account management, and troubleshooting via phone, email, and chat in Polish.
  • Provide users with clear information on platform policies, privacy concerns, and best practices.
  • Assist in resolving account issues and facilitate the recovery of locked or compromised accounts.
  • Document customer interactions accurately to maintain comprehensive records.
  • Collaborate with technical teams to escalate and resolve complex issues effectively.
  • Stay updated on social media trends and platform updates to provide current information to users.

Requirements

Job Skills

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Polish Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives in the retail industry. This position is perfect for individuals who are enthusiastic about providing exceptional customer experiences and are fluent in Polish. As a customer service representative, you will be the first point of contact for customers seeking assistance and will play a vital role in ensuring their satisfaction with our products and services.


Key Responsibilities

  • Handle customer inquiries related to retail products, order statuses, and store policies via phone, email, and live chat in Polish.
  • Provide guidance on product features, recommendations, and usage.
  • Assist customers with order processing, returns, and exchanges efficiently.
  • Resolve customer complaints and issues with empathy and professionalism.
  • Document all customer interactions accurately in the CRM system for follow-up purposes.
  • Collaborate with team members to share customer feedback and improve service delivery.
  • Stay updated on retail promotions, new products, and inventory levels to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives within the Real Estate industry. This role is perfect for individuals who are enthusiastic about helping clients navigate their real estate needs and providing exceptional service in Polish. You will engage with customers to assist them in understanding property options, rental agreements, and buying processes while ensuring a smooth and pleasant experience.


Key Responsibilities

  • Manage customer inquiries related to real estate services, property listings, and leasing agreements via phone, email, and chat in Polish.
  • Provide detailed information about available properties, neighborhoods, and market trends.
  • Assist clients with the scheduling of viewings, application processes, and documentation requirements.
  • Resolve customer issues and concerns effectively, ensuring satisfaction throughout the customer journey.
  • Document all customer interactions accurately in our CRM system for record-keeping and follow-up.
  • Collaborate with real estate agents and other departments to enhance client services.
  • Stay updated on real estate regulations and market developments to provide accurate advice.

Requirements

Job Skills

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Polish Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a rewarding position for Polish Speaking Customer Service Representatives within the pharmaceuticals industry. This role is perfect for individuals who are passionate about healthcare and committed to providing exceptional support to clients and healthcare providers. You will be responsible for addressing inquiries related to pharmaceutical products and services, ensuring accurate and timely information is communicated effectively in Polish.


Key Responsibilities

  • Handle incoming customer inquiries regarding pharmaceutical products, prescription processes, and healthcare services via phone, email, and chat in Polish.
  • Provide clear and accurate information to clients, ensuring they understand product usage, dosage, and safety guidelines.
  • Assist customers in navigating insurance claims and reimbursement questions related to pharmaceuticals.
  • Document all customer interactions accurately in the customer relationship management (CRM) system.
  • Collaborate with healthcare professionals and internal teams to resolve issues and improve service delivery.
  • Stay informed about industry regulations, product updates, and best practices to convey relevant information to clients.

Requirements

Job Skills

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Polish Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a vacancy for Polish Speaking Customer Service Representatives in the Media & Entertainment industry. This position is perfect for individuals who are enthusiastic about media content and are dedicated to providing exceptional support to our clients. As a representative, you will assist customers in navigating our services while communicating effectively in Polish, ensuring they have an enjoyable experience.


Key Responsibilities

  • Handle customer inquiries related to media and entertainment services, content subscriptions, and account management via phone, email, and chat in Polish.
  • Provide guidance on service features, help troubleshoot technical issues, and address customer concerns.
  • Assist customers with setting up accounts, managing subscriptions, and resolving billing inquiries.
  • Document customer interactions accurately and follow through on outstanding issues.
  • Collaborate with various teams to enhance the quality of service provided to customers.
  • Stay updated on the latest media trends and platform developments to inform and engage customers.

Requirements

Job Skills

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