Mercier Consultancy MD is excited to offer an opportunity for Italian Speaking Customer Service Representatives in the Real Estate industry. This role is ideal for individuals who are passionate about property management and customer engagement. As a representative, you will assist clients and potential buyers in understanding real estate offerings, ensuring a high level of service in Italian.

Key Responsibilities

• Handle customer inquiries related to real estate listings, viewings, and services via phone, email, and live chat in Italian.
• Provide detailed information about properties, pricing, and market trends.
• Assist clients with scheduling appointments for viewings and responding to inquiries about the buying or renting process.
• Resolve issues and complaints effectively, ensuring customer satisfaction throughout their journey.
• Document all customer interactions accurately in our CRM system for future reference.
• Collaborate with real estate agents and other team members to enhance the overall customer experience.
• Stay informed about industry developments and agent offerings to provide accurate information to clients.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for German Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. This role is ideal for individuals who are passionate about customer service and have an interest in the energy industry. You will be responsible for assisting customers with their inquiries and guiding them through our services, all while providing excellent support in German.

Key Responsibilities

• Manage customer inquiries related to energy services, pricing, and account management via phone, email, and live chat in German.
• Provide information on product offerings, service agreements, and energy solutions.
• Assist customers with billing issues, service inquiries, and resolve concerns effectively.
• Document all customer interactions accurately in our CRM system.
• Collaborate with operational teams to ensure timely resolution of customer issues.
• Stay informed about industry trends, policies, and company offerings to provide up-to-date information.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for German Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who are passionate about customer service and have an interest in construction solutions. As a representative, you will provide support and assistance to customers navigating their construction-related inquiries, all while delivering outstanding service in German.

Key Responsibilities

• Handle customer inquiries regarding construction services, project specifications, and product information via phone, email, and chat in German.
• Assist customers with project planning, quotes, and service scheduling.
• Provide information regarding industry regulations, materials, and service timelines.
• Resolve customer issues and complaints effectively, maintaining a high level of customer satisfaction.
• Document all customer interactions accurately in the CRM system for future reference, ensuring compliance.
• Collaborate with project management and operational teams to deliver up-to-date information to customers.
• Stay informed about construction trends and company offerings to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to offer an outstanding opportunity for German Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals with a passion for travel and exceptional customer service skills. As part of our team, you will assist customers with their aviation inquiries and needs while communicating effectively in German.

Key Responsibilities

• Handle customer inquiries regarding flight bookings, airline services, and travel regulations via phone, email, and live chat in German.
• Provide information about flight schedules, fares, and baggage policies to ensure customer understanding.
• Assist customers with changes to bookings, cancellations, and special requests.
• Resolve customer complaints and issues promptly while ensuring a high level of satisfaction.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Collaborate with airline and operational teams to provide real-time updates to customers.
• Stay informed about changes in aviation protocols and service offerings to better assist customers.

Requirements

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Outbound Sales Agent working remotely from Greece, with a competitive monthly salary of 1763 Euro. This role is ideal for motivated individuals who have a passion for sales and the ability to communicate effectively in Dutch. As an Outbound Sales Agent, you will be responsible for reaching out to potential clients, promoting our services, and converting leads into sales.

Key Responsibilities

• Conduct outbound calls to prospective clients in the Dutch market to generate leads and sell services.
• Build rapport with prospects and identify their needs to present suitable solutions.
• Achieve and exceed sales targets by effectively closing sales during calls.
• Document all interactions and maintain accurate records of leads and sales in the CRM system.
• Collaborate with marketing teams to develop strategies for lead generation and outreach.
• Provide excellent customer service to ensure a positive experience for all clients.
• Stay updated on industry trends and product knowledge to effectively communicate value propositions.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals who are passionate about air travel and dedicated to delivering exceptional customer service. As a part of our customer service team, you will assist clients and passengers with their inquiries, ensuring a seamless experience in French.

Key Responsibilities

• Manage customer inquiries related to flight bookings, schedules, and airline services via phone, email, and live chat in French.
• Provide detailed information about flight options, baggage policies, and travel regulations.
• Assist customers with reservation changes, cancellations, and inquiries regarding special requests.
• Resolve customer complaints and issues promptly, ensuring a high level of satisfaction.
• Document all interactions accurately in the CRM system for future reference.
• Collaborate with airline and operational teams to provide real-time updates to customers.
• Stay informed about airline industry trends and service updates to enhance customer interactions.

Requirements

Mercier Consultancy MD is proud to offer an exciting opportunity for German Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you have a passion for customer service and a keen interest in transportation solutions, this role is designed for you. You will play a crucial role in assisting customers with their transportation needs while delivering exceptional service in German.

Key Responsibilities

• Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in German.
• Provide information on shipping options, expected delivery times, and service regulations.
• Assist customers with booking processes, changes, and cancellations of services.
• Resolve any issues or complaints promptly, ensuring customer satisfaction.
• Keep accurate records of customer interactions and transactions in our CRM system.
• Collaborate with operational teams to provide real-time information to customers.
• Stay informed about transportation trends and service updates to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to announce a position for German Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are motivated by the challenges of the logistics field and are committed to delivering outstanding customer service. As part of our dynamic team, you will assist clients in navigating their inquiries related to shipping, warehousing, and supply chain management while providing support in German.

Key Responsibilities

• Handle customer inquiries regarding logistics services, shipment tracking, and supply chain processes via phone, email, and chat in German.
• Provide accurate information on shipping rates, timelines, and customs regulations.
• Assist customers in resolving logistical issues and coordinating solutions effectively.
• Document customer interactions and maintain records in our CRM system.
• Collaborate with internal teams to ensure timely communication and service resolution.
• Stay informed about industry trends and best practices to better assist our clients.

Requirements

Mercier Consultancy MD is pleased to announce a new opening for German Speaking Customer Service Representatives in the insurance industry. This role is tailored for individuals who are customer-oriented and passionate about providing outstanding service. As a key team member, you will assist clients with inquiries regarding their insurance policies, coverage options, and claims processing, ensuring a smooth and positive experience.

Key Responsibilities

• Address customer inquiries regarding insurance products and services via phone, email, and chat in German.
• Provide detailed information about policy features, benefits, and coverage options.
• Assist clients in filing claims and resolving any issues that may arise during the claims process.
• Document customer interactions accurately and efficiently in the CRM system.
• Collaborate with claims adjusters and underwriting teams to ensure timely resolution of customer issues.
• Stay up-to-date with insurance regulations and company offerings to provide accurate information.

Requirements

Keycafe, a global leader in smart key management solutions, is looking for a highly motivated and organized Success Coordinator to join our growing team in Vancouver. This is an exciting opportunity to play a vital role in ensuring our customers have a seamless and successful experience with our innovative key exchange platform.

The Success Coordinator is a key player in the customer journey, from onboarding to long-term engagement. You will be responsible for ensuring our customers are equipped with the knowledge and support they need to maximize the value of Keycafe's services. This role is ideal for a proactive individual with a passion for problem-solving and building strong customer relationships and strong sales skills.

Requirements