Spanish Speaking Customer Service Agent For Electronics Company - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for a Spanish Speaking Customer Service Agent with a leading electronics company. This role provides the opportunity to work in beautiful Greece while offering superior support to Spanish-speaking customers. Your expertise and dedication will play a vital role in ensuring a positive customer experience with our innovative electronic products.
Responsibilities
- Provide exceptional support to Spanish-speaking customers via phone, email, and chat, answering inquiries related to our electronics products.
- Assist customers with product information, troubleshooting issues, and order management.
- Handle customer complaints with professionalism and aim for swift resolutions to enhance satisfaction.
- Accurately log customer interactions in our CRM system to maintain a high level of service quality.
- Collaborate with internal teams to ensure that customer feedback is incorporated into product development and service improvement.
- Stay current on product knowledge and updates to provide informed assistance to clients.
Requirements