Swedish Speaking Customer Service for Tech Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an opportunity for Swedish Speaking Customer Service Representatives for a prominent tech company based in Greece. This role is suited for individuals who are passionate about technology and enjoy delivering excellent customer support. In this position, you will utilize your language skills to assist customers with their inquiries and ensure they have a positive experience with our innovative tech solutions.
Key Responsibilities
- Respond to customer inquiries regarding tech products, services, and account management via phone, email, and chat in Swedish.
- Provide assistance in troubleshooting technical issues and offering solutions.
- Educate customers on product features and benefits to enhance their experience.
- Record customer interactions accurately within the CRM system and follow up as necessary.
- Collaborate with technical support and product teams to resolve complex customer issues.
- Stay informed about the latest technological trends and company product updates to provide effective support.
Requirements