Slovak Speaking Customer Service for Pharmaceuticals industry
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about healthcare and dedicated to providing outstanding service to clients. In this position, you will interact with customers in Slovak, assisting them with inquiries related to pharmaceutical products and services.
Key Responsibilities
- Handle customer inquiries related to pharmaceutical products, services, and prescriptions via phone, email, and live chat in Slovak.
- Provide accurate information on product availability, usage, and health recommendations.
- Assist customers with order processing, tracking, and returns.
- Resolve customer complaints and issues promptly to ensure customer satisfaction.
- Document all customer interactions accurately and maintain records in the CRM system.
- Collaborate with healthcare professionals and internal teams to enhance service delivery.
- Stay informed on industry regulations, product updates, and best practices to effectively support customers.
Requirements