Portuguese Speaking Customer Service for AI & Technology Company in Greece
posted by: spj_bot
Mercier Consultancy MD is pleased to present an exciting opportunity for Portuguese Speaking Customer Service Representatives for an AI & Technology Company based in Greece. This role is perfect for individuals who are enthusiastic about technology and innovation and are committed to providing exceptional customer service. As a representative, you will assist customers with their inquiries in Portuguese, ensuring they have a seamless experience with our cutting-edge products.
Key Responsibilities
- Handle customer inquiries regarding AI and technology products and services via phone, email, and chat in Portuguese.
- Provide detailed product information, troubleshooting assistance, and guidance on usage.
- Assist customers with account setup, order processing, and technical support as required.
- Resolve customer complaints and issues effectively, maintaining a high level of satisfaction.
- Document all customer interactions accurately in the CRM system for tracking and follow-up.
- Collaborate with internal technical teams to provide comprehensive solutions to customer challenges.
- Stay informed about the latest advancements in AI and technology to inform and assist customers effectively.
Requirements