Polish Speaking Customer Service for Imaging and Electronics Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives for a leading Imaging and Electronics Company based in Greece. This position is ideal for individuals who are passionate about technology and dedicated to providing an exceptional customer experience. As a customer service representative, you will engage with clients in Polish, assisting them with their inquiries and supporting their needs related to imaging and electronic products.
Key Responsibilities
- Manage customer inquiries regarding imaging and electronic products, including specifications, troubleshooting, and order status via phone, email, and live chat in Polish.
- Provide detailed product information, including features, pricing, and promotions.
- Assist customers with technical support, product returns, and warranty claims.
- Resolve customer complaints effectively and efficiently while ensuring a high level of satisfaction.
- Document all customer interactions accurately in the CRM system.
- Collaborate with technical teams to provide timely solutions and updates to customers.
- Stay informed about new products, technologies, and industry trends to enhance customer interactions.
Requirements