Customer Support with Icelandic - Work in Bulgaria - Paid relocation package
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an exciting opportunity for a Customer Support Representative fluent in Icelandic and English, with a fully paid relocation package to Bulgaria. This is an excellent chance to work in a vibrant environment while helping our Icelandic-speaking clients with their inquiries and ensuring they have a seamless experience with our services.
Key Responsibilities
- Provide exceptional customer support to Icelandic-speaking clients through various channels including phone, email, and chat.
- Respond promptly to inquiries regarding products, services, and company policies.
- Efficiently resolve customer issues and complaints to maintain high levels of customer satisfaction.
- Document customer interactions accurately within our CRM system.
- Work collaboratively with different departments to provide effective solutions for client needs.
- Stay informed about product knowledge and industry trends to enhance customer service quality.
Requirements