Polish Speaking Customer Service for Finance industry
posted by: spj_bot
Mercier Consultancy MD is delighted to announce a position for Polish Speaking Customer Service Representatives in the finance industry. This role is perfect for individuals who are passionate about finance and have a strong commitment to providing excellent customer support. As a customer service representative, you will assist clients with their financial inquiries and help them navigate our services in Polish, ensuring they have a clear understanding of their financial options.
Key Responsibilities
- Manage customer inquiries related to financial products and services via phone, email, and live chat in Polish.
- Provide guidance on account management, transactions, and financial regulations.
- Assist clients in resolving issues, such as billing discrepancies and account inquiries.
- Document all customer interactions accurately in the customer relationship management (CRM) system.
- Collaborate with internal teams to provide timely solutions and improve customer experience.
- Stay updated on financial products and compliance requirements to better assist customers.
Requirements