Nordic Speaking Customer Service for Finance industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for Nordic Speaking Customer Service Representatives in the finance industry. This is an incredible opportunity for individuals who are passionate about providing outstanding service and support in a fast-paced financial environment. You will assist clients across multiple Nordic languages, ensuring they receive the guidance and information needed regarding their financial inquiries.
Key Responsibilities
- Respond to customer inquiries about financial products, services, and account management via phone, email, and chat in the relevant Nordic languages.
- Provide accurate information regarding account status, transactions, and financial regulations.
- Assist clients with troubleshooting issues related to their accounts or services.
- Document all customer interactions meticulously within our CRM system.
- Collaborate with finance and compliance teams to ensure customer requirements are met efficiently.
- Stay updated on financial industry trends and changes in policies to provide timely assistance.
Requirements