French Speaking Customer Service for Premium Appliance Company in Greece
posted by: spj_bot
Mercier Consultancy MD is delighted to present an opportunity for French Speaking Customer Service Representatives for a Premium Appliance Company based in Greece. This role is perfect for individuals who are passionate about high-quality home appliances and are dedicated to providing exceptional customer service. As a member of our customer service team, you will assist clients in navigating their inquiries and ensuring a seamless experience in French.
Key Responsibilities
- Manage customer inquiries regarding premium appliances, services, and support via phone, email, and live chat in French.
- Provide detailed information about product features, warranties, and service options.
- Assist customers with product selection, order processing, and tracking shipments.
- Resolve any client issues, complaints, or technical questions swiftly and efficiently.
- Document all customer interactions accurately in the CRM system for follow-up and tracking.
- Collaborate with technical support and sales teams to ensure comprehensive service delivery.
- Stay informed about the latest product developments and trends in the premium appliance market.
Requirements